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Security Guard Customer Service

Location:
Las Vegas, NV
Posted:
February 17, 2024

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Resume:

David Hall

Henderson, NV *****

ad3o8l@r.postjobfree.com

+1-310-***-****

Work Experience

Security Guard

Securitas - Henderson, NV

October 2021 to Present

. Supervisor

. GSOC

. Risk analysis

. Dispatching

. Patrolled and Monitored premises in company vehicle, on bicycle or on foot.

. Reviewed both security camera footage and live feeds to look for any trespassers or criminal activity.

. Detailed car theft, access violations and other incident with reports in hopes to boost success of future criminal or civil remediation.

.Passed out parking citations for all employees, escorting vips to the right location

. Investigated and reported hazards, unusual or suspicious circumstances to superiors; checked doors, windows of buildings to ensure they was tightly closed and tightened

. Completed full building and grounds patrol every hour to make sure premises was secure and investigate any concerns.

. Interacted assertively but non-confrontationally with all levels personnel and general public.

. Took inbound calls from truck drivers and vendor, sent daily emails out to all vendors and drivers and logged in outbound and inbound shipments via computer.

. Scanned over 300 incoming and outgoing personnel daily using a handheld wand and x ray machine to protect the building assets and employees.

.watched live footage from cctv feeds

. Monitored over 300 employees activities, confirming compliance with security regulations.

. Responding to all emergency calls, restraining combative and irate people that was inside of behavioral health facility.

. Assure all fire and emergency equipment is inspected and maintains fire equipment inspections. CEO/Owner

Buttameup cosmetics - Henderson, NV

February 2020 to Present

• Process and ship packages

• Count inventory

• Manage social media

• Manage website

• Manage marketing

• Photography

• Answer customer email

• Manage budget

Customer care rep

Anthem, Inc. - Henderson, NV

August 2021 to September 2022

Call center

. Health care

. Purchasing equipment for customers online

. Setting up appointments with doctors, nurses, pcp

. Taking payment

. Sending out documents

. Emails

. Detailed notes

Tech support

Asurion - Henderson, NV

January 2020 to August 2021

. Answered incoming calls for Att customers for tech support.

. Took detailed notes and reported the customer frustrations and concerns with their devices.

. Made outgoing follow up calls to customers to make sure they devices was properly working, and upsell them on current programs that could benefit them going forward in the future.

. Displayed great customer service to our customers and showed empathy to their current situation at hand.

. Kept up with new company protocols and new security Clearances.

. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customer from diverse backgrounds.

. Answer and direct 40+ Calls daily

Uber Driver

Uber Drivers - Los Angeles, CA

January 2018 to December 2020

. Uber driver

. Delivered retail

. Picked up and dropped off customers

supervisor/Reciever/Stocker/ driver

Millennium Distribution - Rancho Cucamonga, CA

January 2014 to November 2018

. Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking/packing; staging and stocking.

. Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments.

. Readily support new processes and promote team oriented environment to enhance productivity, build morale, and control costs.

. Operate forklift, pallet mover, picker, and reach.

. Handled shipping of high value items with Zero instances of damaged goods.

. Drove and delivered goods to all Whole Foods across Los Angeles and the inland empire. Sales Representative/Customer Service

Safelink Wireless - Rialto, CA

March 2010 to May 2017

. Dynamic customer service professional experienced in both call center and store

. Productive relationship builder; excels at listening to customer needs articulated product benefits and creating solutions that provided value to the customer

. Highly professional-dependable, reliable and able to perform duties with no supervision

. Gave away free cellphones and tablets to customers that was unemployed, veterans, disabilities

. Was in charge of all inventory and distributed to all my employees

. Also was in charge of all tech support

Security Officer

Allied Baron Security Services - Riverside, CA

June 2005 to February 2010

. Managed and supervised 50 employees

. Completed full building and grounds patrol every hour to make sure premises was secure and investigate any concerns.

. Interacted assertively but non-confrontationally with all levels personnel and general public.

. Took inbound calls from truck drivers and vendor, sent daily emails out to all vendors and drivers and logged in outbound and inbound shipments via computer.

. Scanned over 300 incoming and outgoing personnel daily using a handheld wand and x ray machine to protect the building assets and employees.

.watched live footage from cctv feeds

. Monitored over 300 employees activities, confirming compliance with security regulations.

. Responding to all emergency calls, restraining combative and irate people that was inside of behavioral health facility.

. Assure all fire and emergency equipment is inspected and maintains fire equipment inspections. Education

Diploma

Rialto High School - Rialto, CA

2000 to 2004

Associate Degree in Business in Business

San Bernardino Valley College - San Bernardino, CA 2014

Skills

• Customer Service (9 years)

• Dispatch (2 years)

• inventory (9 years)

• RECEPTIONIST (9 years)

• RETAIL SALES (9 years)

• Time Management

• Security (10+ years)

• Word

• Excel

• Microsoft Word

• Communications

• Management

• Microsoft Office

• Organizational Skills

• Sales

• Typing

• Order Picker

• Order Picking

• Pallet Jack

• RF Scanner

• Van Driver

• Forklift

• Order Picker

• Pallet Jack

• Order Picking

• RF Scanner

• Public Relations

• Shipping & Receiving

• Van Driver

• Delivery Driver Experience

• Machining

• Materials Handling

• Packaging

• Reach Truck

• Warehouse Experience

• Load & Unload

• Technical Support

• Warehouse Distribution Experience

• Shift Management

• Inventory Control

• Logistics

• Computer Operation

Certifications and Licenses

CPR, AED, and Basic First Aid

February 2016 to Present

Life and Health Insurance

Forklift Certification

Guard Card

Additional Information

Skills

Microsoft Suite, Customer Service, Forklift Operator, Accounting, Inventory, Dispatch, Sales Experience,

Leadership experience, Public Relations & Marketing, Effective Communication, Receiving Clerk, Shipping Receiving, Recieving



Contact this candidate