DONTAE

PORTER Passionate RESIDENTIAL AIDE with commitment to supporting

clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities. ad3o7t@r.postjobfree.com 971-***-****

EXPERIENCE

Jan 2023-Current

Advocate Volunteer, Jubilee Ministries

Portland,Or

Currently I am a volunteer and I assist and advocate for seniors with disabilities especially during difficult situations such as ID Theft and obtaining benefits. I Identify appropriate community resources and provide referrals for services. I Advocated for victims by filing police reports and connecting to needed services. June 2020-Dec 2022

Jul 2018 - Mar 2020

Loader/unloader, Ken Doe Trucking llc

Portland or

Assisted with loading and unloading truck direct orders with in specific time frames. Established relationships with potential customers through use of interpersonal, active listening and inquiry response skills.

.trained and supervised loaders

Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.

Residential Aide, Hansen Shelter

Portland,Or

Provided close monitoring and observation of at-risk patients. reporting concerns to case manager and documenting information in files. I Organized games and other activities to engage clients and offer mental stimulation. Answered telephones, directed calls and took messages. I Identified issues and utilized emotional intelligence and diplomatic communication to defuse. Conducted regular rounds to keep residents and areas safe and secure. I also, Identified appropriate community resources and provided referrals for services and Provided direct support, coaching and intervention to increase self- sufficiency and goal attainment.

SKILLS

EDUCATION

December 2022

Ready to Rent Certification

Jubilee Ministries

January 2023

Drug and Alcohol awareness training

Jubilee Ministries

INTERESTS

Growing up in an diverse urban community now

riddled with homelessness, drugs and alcohol. I

would like to assist with being part of the solution

.

Effective Multitasking

Collaboration and

Teamwork

Case Management

Verbal and Written

Communication

Attention to Detail

Client Assistance

Referrals

Client Needs

Assessments

Microsoft Access

Data Collection and Entry

Client Screening

Client Intakes

Safety and Risk

Assessments

Windows,Word

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