Administrative Assistant Night Shift
Resume:
KARLA ALLISON
*************@*****.*** 256-***-**** Cullman, AL 35055
Summary
I have spent many years performing jobs that involve creating connections with people, then maintaining those relationships to success. I have developed communication skills that have only assisted me in helping others while taking care of the business. I am high energy and self motivated. Seeing the potential in others and helping them achieve their goals is one of my greatest aspirations. I adjust well to change and thrive in tough situations.
Skills
Scheduling Expertise
Sales Strategies
Employee Relations
Strong Leadership
Bank Deposit Preparation
Payroll Management
Policy Enforcement
Financial Acumen
Complaint Handling
Visual Merchandising
Sales Leadership
Reservations Management
People Management
Guest Relations
Vendor Relations
Reception Oversight
Security Awareness
Guest Relations Expertise
Guest Assistance
Assignment Delegation
Inventory Monitoring
Conflict Resolution
Marketing Knowledge
Customer Service
Experience
Walmart 670 Cullman, AL
Overnight Manager
04/2020 - Current
Managed and supervised the night shift staff, ensuring they were following company policies and procedures.
Conducted daily shift meetings to review tasks and goals for the evening.
Monitored all incoming orders, ensured accuracy of order details, and managed customer complaints or requests.
Performed regular maintenance checks on equipment to ensure safe operation during overnight hours.
Analyzed sales data from previous nights to identify trends and recommend adjustments for improved performance.
Resolved conflicts between coworkers in a timely manner while maintaining a professional attitude.
Coordinated with other departments to ensure smooth operations during overnight shifts.
Developed strategies for improving team productivity and efficiency through effective communication techniques.
Assessed staffing needs based on volume projections for the night shift.
The Honor Network Rockville Centre, NY
Kindness Ambassador
07/2017 - Current
I travelled the country assisting people with trauma and grief education
Organized the trips
Performed all research prior to the trip
Prepared for speaking engagements.
Cullman Heritage Funeral Home Cullman, AL
Administrative Assistant
05/2017 - 09/2017
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Processed invoices for payment using accounting software applications.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Updated contact lists regularly when changes occur in employee status or contact information.
Scheduled appointments between clients and customers and internal staff members.
Developed project plans for various tasks assigned by upper management.
Answered questions from customers regarding products and services offered by the company.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Temple Baptist Church cu Cullman, AL
Temple Baptist Staff Member
05/2014 - 05/2017
Assisted with any ministry responsibilities
Performed any job function needed to help church members from attending funerals to cleaning the church
Cullman Funeral Home Cullman, AL
Administrative Assistant
09/2012 - 06/2014
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Updated contact lists regularly when changes occur in employee status or contact information.
Handled confidential documents in an organized fashion according to established protocol.
Scheduled appointments between clients and customers and internal staff members.
Developed project plans for various tasks assigned by upper management.
Monitored progress on projects assigned by upper management.
Managed database systems containing customer contact information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Scheduled appointments, meetings and events for management staff.
Responded effectively to sensitive inquiries or complaints.
Coordinated appointments, meetings and conferences.
Cullman County Coroner Cullman, AL
Administrative Assistant
09/2012 - 01/2014
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Wrote and signed death certificates and maintained meticulous in-house records.
Prepared legal documents to accompany bodies and facilitate transportation, interment or legal actions.
Recorded positions and conditions of bodies to track evidence.
Contacted families and next of kin of deceased to inform of deaths and gather further information for to support reviews.
Performed analysis on bodies and other pieces of evidence to determine causes and manners of death.
Sterilized tools, tables and surrounding areas to prevent spread of infections or contamination of evidence.
Supervised removal of bodies from death scenes to transport to morgues.
Collected and analyzed data samples from various toxicology and pathology tests to add to information gleaned from autopsies.
Kept detailed records of bodily injuries and submitted reports to investigating officials, family members and legal bodies.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Planned and completed group projects, working smoothly with others.
Maintained updated knowledge through continuing education and advanced training.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated with others to discuss new opportunities.
Cullman County Schools Cullman, AL
Substitute Teacher
08/2001 - 05/2012
Provided instruction and guidance to students in the absence of a regular teacher.
Organized lesson plans and activities for students.
Assisted with classroom management issues when needed.
Collaborated with other teachers to ensure student success.
Maintained accurate records of student performance, attendance, and behavior.
Monitored student progress throughout the day.
Encouraged positive behavior among students through effective communication techniques.
Supported special needs students by providing individual instruction as needed.
Developed creative learning strategies to engage all types of learners.
Ensured that each student had access to appropriate materials and resources.
Created an environment conducive to learning while managing challenging behaviors.
Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
Promoted a safe and secure atmosphere within the classroom setting.
Adapted teaching methods to accommodate diverse learning styles.
Administered tests and assessments according to school guidelines.
Education and Training
Temple Baptist Bible College Cullman, AL
Ministry Certificate in Homeletics
06/2016
West Point High School Cullman, AL
High School Diploma
05/1995
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