Customer Service Quality Assurance

Donna Hanlon

941-***-**** -- ******************@*****.***

Professional Summary

I am highly motivated and learn very quickly. I have worked in several fields over the course of my career including working as a sales assistant to stock brokers, composition room manager for a magazine, dispatcher for the sheriff’s office and driving a semi. I am very good at communication and planning with good judgment and critical thinking abilities. I have since been working as a freelance photographer after taking a course in photography.

Skills

Detail oriented Quality assurance Excellent communication skills

Typing Excellent planner and coordinator Working independently

Customer service oriented Photography and editing

Work History

Freelance Photography

Since April 2023

Shooting photos of houses to evaluate what flaws may need to be repaired and show the overall condition of the home for companies interested in purchasing it. I have also been doing some portraits for several individuals in their homes.

Where2Now Transportation

May 2023 to present

Chauffeuring people to and from airports and basically taking people anywhere they want to go.

First in Care

Scheduler 12/2019 to 9/2020

Handling all complaints and providing appropriate solutions. I was also in charge of covering the shifts of all the clients each day with the appropriate caregiver.

HomeInstead

Scheduler 05/2018 to 03/2019

Handling all complaints and providing appropriate solutions. I was also in charge of covering the shifts of all the clients each day with the appropriate caregiver.

I was a Truck Driver for several different companies from 11/1997 to 10/2017. I had to make sure the loads were there on time and do all the paperwork associated with each load.

Education

Online photography course from Format

Roadmasters Truck Driving School

High School Diploma – Nordonia High School

Contact this candidate