LORRI SCHWARZ

ad3o0y@r.postjobfree.com 773-***-**** Aurora, IL 60505

Summary

Committed professional with history of meeting company accounting and payroll needs. Established in multitasking, and adapting to new situations and challenges. Developed successful programs and procedures to improve profitability. Natural problem solver to discover issues, research & suggest options and execute solutions.

Skills

Payroll Implementation and Processing

Office Management & Benefits Administration

Accounts Payable/Accounts Receivable Management

Analytical and Methodical

Identifying Upsell Opportunities

Critical Thinking

Both a team player and independent, placing focus on end result of customer satisfaction

Revenue Growth

Exceptional organizational, time management, and leadership skills

SOFTWARE TOOLS

Microsoft Office, ADP, Paychex, Quickbooks, Quicken, Salesforce

WebEx, Paychoice, SureSuite, eComm

Experience

Implementation Specialist

11/2006 - 09/2023

SurePayroll, A Paychex Company

Implemented new clients according to Surepayroll procedures so that client's expectations were maximized and they began utilizing SaaS based on the date in their service level agreement.

Analyzed and balanced QTD/YTD wages, taxes and deductions in addition to any related information to accurately reconcile client data being loaded.

Grew profits over 7% annually by accomplishing account management and administrative retention goals while mentoring staff on sales and implementation strategies.

Evaluated, enhanced and integrated comprehensive user documentation outlining processes, procedures, and troubleshooting techniques.

Researched and resolved client rejections in a timely manner to optimize client experience and satisfaction.

Verified bank changes, entity changes and set up new states and EIN for existing customers.

Payroll and Benefits Manager

03/2002 - 09/2006

Neighborhood Housing Services Of Chicago Inc.

Executed all operations to calculate and process payroll with ADP for seven offices in Chicago.

Facilitated with the CFO in the budgeting process for all seven Chicago neighborhood offices. Attended monthly budget meetings and reported to Board of Directors.

Directed and controlled all employee benefit programs including 403B plan.

Initiated and proposed new insurance programs offering lower rates resulting in 12% savings in first 90 days.

Education and Training

Associates Degree: Accounting

Wilbur Wright College Chicago, IL

Accomplishments

Won MVP Award (selected from over 300 eligible employees) for Outstanding Performance and Team Leadership during Year-end processing blitz.

Chosen to represent Implementation function on eight member Team leading to the development of e-commerce product.

Managed new software product testing team.

Established opening over 500 new and existing businesses weekly, with accuracy and efficiency.

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