VANA NUTHY

Sr.SALESFORCE DEVELOPER

Email: ad3o0t@r.postjobfree.com Phone: 937-***-**** LinkedIn Url: https://www.linkedin.com/in/vana-n/

PROFESSIONAL SUMMARY:

Over 8+ years of experience on Salesforce Development & Administration with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment, and maintenance of standalone object-oriented enterprise applications.

Experience with SDLC process in agile methodology. Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud), Salesforce CPQ, Communities, Sites (Experience Cloud) and Force.com platform.

Expertise in aura framework, developed Lightning Web Components and Salesforce Lightning Design System (SLDS).

Experienced working on Apttus CPQ, CPQ(Configure,Price&Quote) design and Apttus Advanced Workflow Approvals.

Experience in creating, maintaining, and enhancing visual flows, workflows, approval processes, formula fields, validation rules, field dependencies, automated alerts, and field updates according to application requirements.

Worked on building Salesforce standard/custom report types, Reports and Dashboards across various objects for different business groups.

Performed data analysis for data migration, integration to Salesforce from other databases and performed Data migration using Data Loader, Import/ Export Wizard, and workbench.

Experience in obtaining data from external systems using Salesforce Connect. Designed and developed Salesforce customizations using Apex Classes, Triggers and Visual force pages with Standard, Custom, and Extension controllers.

Hands on experience with creating Lightning components and Quick Actions.

Worked on developing rich user interfaces using Visual force pages with standard components, CSS, JavaScript, and JQuery and developed Custom Visual Force Components.

Strong experience in deploying across various sandboxes and production instances using Change Sets, Force.com Migration tool and Eclipse, BitBucket, VSCode, Copado, Flosum.

Experience automating standard business processes utilizing declarative and programmatic skills.

Used JIRA Agile, Confluence, HPE Agile Manager for project management and bug tracking. Always willing to learn new skills to improve efficiency and increase knowledge base.

Strong organizational and project management skills, able to plan, prioritize and meet deadlines.

Education:

Master of Science in Engineering, Wright State University, Dayton, Ohio – 2014-2015, GPA: 3.2

Bachelor of Science in engineering, Nagarjuna University, India - 2009-2013, GPA: 3.8

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer Constellation – Baltimore, MD October 2022 – Present

Responsibilities:

Customized and configured Vendor application within Salesforce Experience Cloud, ensuring seamless integration with existing systems while meeting specific client requirements.

Implemented Lightning Web Components, optimizing user interface and experience within the vendor application, creating responsive and intuitive components to streamline user interactions.

Orchestrated integration between the vendor application and third-party systems using RESTful APIs, guaranteeing real-time data synchronization, and enabling efficient data flow.

Acted as an active team member on Experience Cloud team, offering technical guidance and support to the team, ensuring adherence to best practices and efficient utilization of platform capabilities.

Proactively identified and resolved technical issues within the vendor application, employing debugging techniques and root-cause analysis to maintain a stable and high-performing system.

Implemented robust security measures and compliance standards within the vendor application, ensuring data integrity and adherence to industry-specific regulations.

Created Vendor Partners Portal to access and manage accounts through a secure website.

Worked closely with cross-functional teams, including business analysts and stakeholders, to understand requirements, propose solutions, and successfully implement functionalities within the vendor application.

Actively working on Production support team for fixing the production bugs.

Performed data load over 3 million records using data loader.

Followed CI/CD process for deployment using Copado tool.

Environment: Apex Classes, Triggers, SOQL, REST, LWC, Copado, Visual Studio Code, SFDX, Git, ADO

Sr.Salesforce Developer Terminix – Memphis,TN September 2020 – October 2022 Responsibilities:

Worked with the project team managers, developers, QA team to deliver high quality integrated implementation project.

Actively participated in the requirement grooming meetings to discuss features and break down them into stories with business team.

Worked on improving the user experience by refining the Quote process to help the sales team with better product configuration.

Developed and worked with Salesforce quote to cash functionality such as Lead to Cash business process, Product rules, Price rules, Price books, Quotes, Orders and Contracts.

Implemented and worked on web-to-lead conversion process followed by opportunities creation, quote process.

Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using LWC using Salesforce Lightning Design System (SLDS).

Written REST and SOAP based Apex web Services to send/update data from Salesforce to an external system.

Worked on custom apex solution for achieving WorkOrder generator process to automatically create work orders based on the ServiceContract/Service Frequency and updating the Target Date and Service Window dates onto WorkOrders.

Worked on developing a complex functionality of updating the Service Window dates and followed by Service Appointment extension process using custom apex classes, custom meta records.

Followed strict salesforce best practices to write the code and participated in code review sessions with my Team.

Maintained project design documentation and code review documents.

Environment: Salesforce CPQ, Apex Classes, Triggers, SOQL, REST, Visualforce Pages, GearSet, Visual Studio Code, SFDX, ForceCode, Workbench, Windows, Field Service Lightning, LWC, JIRA, TFS, Quip

Sr.Salesforce Developer PetSmart – Phoenix, AZ October 2019 – September 2020

Responsibilities:

Involved in BRP(BigRoomPlanning) meetings to decompose the features into user stories, gathering requirements, acceptance criteria from the business stake holders, product owners, and sizing the story points on user stories and planning the work for 5 sprints (10 weeks).

Followed SAFe agile methodology with 5 sprints committed to each PI and successfully implementing the upgrade project ‘PETSHOTEL’.

Worked in an integrated application where we have Associate PRISM UI (instore), customer facing (online)application and mobile application handled by three separate teams.

Worked in a cross functional team with multiple technologies where I am responsible for all the backend Salesforce development work.

Development of Rest API calls to handle the GET, PUT, PATCH webservices in the booking flow of a PetsHotel appointment.

Working on creating custom objects and worked on standard FSL objects like Accounts, Assets, Service Resources, Resource Capacity, WorkTypes, WorkOrders, Service Appointments, FSL related objects.

Responsible for development of Apex classes, Triggers, Handler classes and maintained custom meta data type records to turn on/off feature flagging of services.

Refactored the Trigger architecture and modified the Trigger code to support the system with no development errors.

Followed strict Apex best practices, coding standards, API Governor limits, DML limits, OOPs concepts like Inheritance, participated in code reviews and code approvals.

Environment: Apex Classes, Triggers, SOQL, REST, FSL, Visualforce Pages, GIT, Visual Studio Code, SFDX, ForceCode, Workbench, Windows, Field Service Lightning, JIRA, Confluence, Jenkins

Salesforce Developer FedEx – Memphis, TN June 2018 to October 2019 Responsibilities:

Worked on various customizations based on client requirements using Apex classes, Triggers, Visual Force Pages, and Lighting Components.

Created a collaborative platform for partners (community cloud), allowing them to access shipping information, submit orders, manage logistics, and communicate efficiently with FedEx representatives.

Provided resources and training modules for partners to improve their understanding of FedEx services and standards using Contextual Knowledge article management.

Implemented Salesforce Email (Email to Case), Chat (Live Agent/Omni Channel) and social media (Social customer service), community cloud to develop partner pages through sites.

Created custom portal where customers can track shipments, manage deliveries, and resolve common queries without direct interaction with customer service representatives.

Design and development of writing insert/update triggers using APEX, Scheduled Batch apex classes.

Worked in agile SAFe methodology providing estimates, planning, participated in scrum meetings and meeting the goals.

Lead the team to design and migrate salesforce application from classic to lightning.

Created Lightning Components for existing visual force pages and JavaScript buttons using AURA framework.

Worked on Bucher-Suter AppExchange product for Call center integration with Cisco finesse server in Customer Care Portal.

Environment:

Salesforce.com platform, Apex Language, Apex classes, Triggers, Sobjects, SOQL, Visualforce Pages, JavaScript, JQuery, HTML, Reports, Eclipse IDE, Data loader, Windows, Salesforce Lightning

Salesforce Developer Pfizer – Groton, CT Aug 2017 to June 2018

Responsibilities:

Added Lightning Component to Lighting Pages and Record Pages. Participated in the development of Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application using Force.com IDE.

Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.

Worked on customer portals and community’s administration. Created Custom Dashboards for community managers and gave accessibility to dashboards for authorized people.

Created Visualforce pages for custom login and configuration of communities.

Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals, and validation rules.

Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.

Gathered business requirements by communicating with user team and trained team on how to efficiently utilize the system.

Developed Visualforce pages using Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.

Performed Salesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide

Defaults, Permission Sets, Public Groups and Queues.

Used Salesforce Connect to access product information stored on an external system.

Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.

Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.

Performed Apex Callouts from Salesforce to the external system to get tracking information of an order using REST API.

Deployed application from Sandbox to Production environments using Change Sets, Eclipse, and Force.com Migration tool.

Environment:

Sales Cloud, Service Cloud, Visualforce pages, Apex Classes, Controllers, SOQL, SOSL, JavaScript, Web Services API, SOAP, REST, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML, CSS.

Salesforce Administrator/Developer Ominto – Irving, TX Feb 2016 to July 2017

Responsibilities:

Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, and Campaigns etc.,

Developed various custom objects, tabs, components, and Visualforce pages. Customized page layouts for standard/custom objects and assigned record types.

Created data validation rules and formulas as per business requirement. Created workflow rules to automate tasks, email alerts, field updates and time-dependent actions.

Developed and configured various custom reports and report folders for different user profiles based on the need in the organization.

Designed, and developed Apex classes, Controller classes, Extensions and Apex triggers for various functional needs in the application.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Environment:

Visual Force (Pages, Component & Controllers), Apex (Classes, Controllers & Triggers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Data Loader, Sandbox, HTML, Java Script, Force.com IDE.

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