Business Development Officer
Resume:
Yumi M. Chung
Buffalo Grove, IL 60089
ad3o0h@r.postjobfree.com
OBJECTIVE
To obtain a position with a stable financial institution where my experience can benefit both the growth of company as well as myself.
PROFILE
A bilingual professional banking officer with over 10 successful years in both consumer and commercial banking, 10 years as a commercial lending officer with experience in SBA lending working with businesses with annual revenues less than 15 million. Strong Korean community ties.
EXPERIENCE
BankFinancial, F.S.B. 10/2000 - Present
AVP, Small Business Banking/Business Development Officer Burr Ridge, IL
● Acquired new prospects such as commercial and SBA lending, treasury/cash management, merchant processing, residential lending, and financial assurance.
● Increased loan portfolio and depository relationship by soliciting depository relationships and alternative investment and wealth management products.
● Loan origination and follow-up of commercial and consumer/residential loans including HELOC from start through closing.
● Input all lending products into the underwriting program.
● Built and maintained relationships with existing and new commercial bank customers crossing all bank products.
● Increased retail branch engagement through daily observations, customer interaction, ongoing product and cross-sell training as needed on a monthly basis to increase branch awareness and referrals.
● Participate in troubleshooting and conflict management, handled difficult situations between client and branch staff, and recommended ways to improve general client service skills.
● Mentored all new small business bankers through their first 2 weeks onboard.
● TOP PRODUCER AND CONSISTENT ANNUAL PRODUCTION AWARDS
2004 Highest Loan Volume and Highest New Deposit Growth
2005 Highest Loan Volume and Highest New Deposit Growth
2005 Highest referral loan conversion rate
2006 Highest Commercial Loan Referrals and Highest Cross-sell conversion
2007 Highest New Deposit Growth
2009 Largest Deposit Generated
2012 Highest Commercial Loan and Highest Commercial Deposit Additional Reference Available Upon Request.
Yumi M. Chung
967 Pine Tree Circle So.
Buffalo Grove, IL 60089
ad3o0h@r.postjobfree.com
Harris Bank 1998 - 2000
Personal Banker
Park Ridge, IL
● Opened and closed retail and commercial accounts.
● Assisted and referred clients to investment and retirement products based on a personal needs assessment.
● Acquired knowledge in weekly CD, money market, DDA and SAV account rates, products and services.
● Developed a rapport with customers while effectively responding to customer concerns.
● Built relationships that have multiple personal and business accounts.
● Developed relationships with referral sources and centers of influence in the community. EDUCATION & CERTIFICATIONS
● Memphis State University, ESL class 1995 - 1996
● Kyung Book Taegu University, Nursing College 1974 – 1978
● BankFinancial, F.S.B., Management Training 2005
● BankFinancial, F.S.B., Lender Certification 2005 SKILLS
● Bilingual in English and Korean
● Microsoft environment, Outlook Express, BizMark loan software and ACT ORGANIZATIONS AND AFFILIATIONS
● Lake County Chamber of Commerce
Northbrook, Deerfield, Lincolnshire, Lake Forest, Skokie, Lincolnwood
● Korean Chamber of Commerce
● Small Business Professional Association
● Korean Professional Association
Additional Reference Available Upon Request.
Additional Reference Available Upon Request.
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