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Customer Service Rep

Location:
Philadelphia, PA
Posted:
February 15, 2024

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Resume:

JASPER M. DIAZ

OSHA Certified Logistics, Dispatch, & Freight Specialist

CONTACT

804-***-****

ad3nwx@r.postjobfree.com

*** *. *** ******

Philadelphia, PA

19147

PROFILE

Logistics and Freight specialist with years of experience in a broad range of logistical, managerial, and customer service roles. I am seeking a full-time position with an organization that would allow me to utilize my current skills and experience for the advancement of the company, as well as be challenged to grown and learn in a new work environment.

SKILLS

Platform expertise

Employee Training

Analytics

Communication

Personnel Management

Strategic thinking

OSHA Certified

EXPERIENCE

UPS Freight - Inbound Supervisor

2021-Present

Oversee the setup and execution of dock operations, manage payroll and employee time/attendance, plan and execute dispatch drivers, assist with OS&D freight, train new hires, other duties as needed.

UPS Freight - Specialist Dispatcher

2018-2021

Contract management based on freight volume,

create/implement plan schedules with drivers, facilities management, work directly with drivers, vendors, and contractors to communicate terminals, schedules, trailer compliance, and routes.

University of Richmond – Storeroom Attendant

2013-2016

Partnered with management to ensure customer satisfaction, prepared goods and ensured quality control, trained new employees on various company operations, assisted

management to control food costs.

EDUCATION

University of Richmond

2015-2016

Certificate in Leadership

& Development

Lincoln Technical Institute

2009-2011

Associates in HVAC &

Refrigeration



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