Kai Lynn Newman

ad3nwc@r.postjobfree.com

Nashville, TN 37216

C: 615-***-****

OBJECTIVE:

To continue challenging and educating myself in a position that will offer growth, opportunity and diverse responsibility.

KNOWLEDGE, SKILLS and ABILITIES:

Included but not limited to:

• Excellent Customer Service skills.

• Clear understanding of accounts payable and accounts receivable.

• Assist with Overseeing Capital Projects.

• Contract Management.

• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.

• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.

• High attention to detail.

• Exceptional organization and tracking skills.

• Ability to work independently.

• Ability to function efficiently in a high volume, fast-paced environment.

• 10+ years in customer service

• Proficient in typing up to 8o+ words per minute

• Ability to proficiently utilize computer programs and company database systems.

• Ability to interact and work positively and effectively with staff, customers and residents at all levels.

** Web based Knowledge: AVID, CamAcct, Budget Tool, TOPS, Onesite, Yardi, Yieldstar, Clickpay, WelcomeLink, Homewise and Compliance Depot.

** Knowledgeable in MS Word, Excel, Outlook, MS Office, Internet Explorer. Work Experience:

FirstService Residential (formally known as Condominium Concepts Management) ICON in the Gulch: Assistant Property Manager

August 2013-2024

Duties Include but not limited to:

• Read, review and have a strong understanding and knowledge of Association governing documents.

• Have a Strong understanding and manage Accounts Payable and Accounts Receivable. Posting monthly assessments /billing and posting monthly invoices and following up with delinquency.

• Work with (3) separate boards, as well as (9) retail spaces.

• Work with HOA Board of Directors, including documenting and recording meeting minutes and coordinating meeting dates.

• Works with building repairs/maintenance/upgrades with contractors.

• Assists residents with building issues or concerns on a daily basis.

• Complete Condo questionnaires/Estoppels for resale and refinance.

• Review leases, educate tenants on Master Deeds, building policies and procedures.

• Works with a staff of 19 to ensure all building procedures and standards are being upheld at all times.

• Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines.

• Assist with Research for preparation of (3) annual operating budgets.

• Assist with the planning of Annual and quarterly Board of Director Meetings,

• Attend Association events with Boards/Committees approval.

• Develop and implement policies and carry out tasks assigned by upper management and Board of Directors.

• Review, modify, code and approve Association invoices.

• Assist with new Manager training onboarding for new employees. Sephora

Sales and Product Consultant / Makeup Artist

October 2o1o- August 2013

Duties Include but not limited to:

• Completed Sephora makeup application and brand training.

• Assist clients in identifying skincare and makeup needs, select products based on those needs and close the sale at the register. (Gift wrap when needed)

• Assist Operations Manager in supporting operational priorities and related functions

• Teach clients how to properly use makeup and skincare products and applies special occasion makeup based on clients’ needs.

• Team leader and tracking sales during specific in store promotions or events.

• Handles client feedback and concerns to provide the best experience possible.

• Completed an overseen Certified Makeup Application assessment.

• Maintained and assisted in changing monthly visual displays.

** References upon request

Contact this candidate