DAVID FREEMAN

Scrum Master/Project Manager

PROFILE

Proven Scrum Master and Digital Transformation Servant Leader that is obsessed with fostering an effective and productive working environment. Guiding others to understand scrum values, principles and practices. I am people oriented with a high level of emotional intelligence. I find joy in coaching team members to reach their full potential. I have a strong understanding of the software development life cycle (SLDC), program/project management tools and technologies. I focus on helping companies across various industries design development roadmaps, lean processes and reduce costs. I am eager to joint your team and train product owners and developers to use agile methodologies for backlog refinement, sprint ceremonies and teach accountability.

CONTACT INFO

Phone: 469-***-****

Email: ad3nut@r.postjobfree.com

Linkedin: www.linkedin.com/in/david-freeman-30a13586

HOBBYS AND GOALS

I am a very innovative person. Passionate about life and helping others. My innovative personality makes me well rounded to not only think logically but to also dig deeper into others’ ideas and collaborate. I work well in both Agile and Waterfall methodologies. I do believe in getting the job done, but with an open line of communication and a fun atmosphere. I enjoy fitness and motorcycles and spending time with my friends and family. I have made it through life farther with a good attitude than some have with an college education. I did have the highest score in Mississippi on the ASVAB in 1993, ranking in the top 5 percentile for the nation. I was one of the few that mastered math, arithmetic, mechanics and writing. I have always been one to learn the true skills to make it in life. I even took welding in highschool for 3 years. Not that I wanted to be a welder, I just wanted to be able to use the skill for myself. I did use it years later to build custom vehicles.

SKILLS

Data analysis SAFE Kanban CSM

PMP Jira Agile Development

Six Sigma Lean Negotiations

Task Prioritization Agile Methodology

Waterfall Methodology Confluence

Software Development

Blue Prints Business Process

CERTIFICATIONS

CSM

PMP

Six Sigma Lean-Yellow belt

Six Sigma Lean-Green belt(current)

EDUCATION

Natchez High School

1989 - 1993

National Honor Society maintaining above a 3.9 average through grade school and high school. Voted most likely to succeed.

Strayer University

2018 - Current

Working on my Bachelor’s in Business Admin with an undergrad in Social Marketing. Took 2 years of classes in IT security then changed my major. I am on the Dean’s List every semester for outstanding attitude and I grade point average, maintaining a 3.9 or higher. I am currently taking off a semester to pursue some certifications in Six Sigma Lean and other process improvement courses.

WORK EXPERIENCE

Portfolio Claims Adjudicator II

3/2023–Current

Process warranty claims and facilitate training for onboarding applicants.

Investigate claims that may be fraudulent and also make sure all pricing is within industry standards.

D&M Leasing Lease Manager

10/2021–02/2023

Audited new lease agreements and ongoing lease files to verify compliance.

Consulted with customers to work through application processes to qualify for financing.

Mutant Shark Consulting Scrum Master

5/2016–10/2021

Facilitated daily Scrum, sprint planning, and retrospective meetings.

Kept open communication between Product Owner and programming team to ensure successful accomplishments with transparency within Scrum guidelines and Agile principles.

Contracted through MSC I worked on several projects with USAA, GM and TEKSystems.

With USAA I worked on a large integration effort and a journey to modernize their legacy platforms (Claims, Policy, Financials). USAA also wanted to adopt agile practices to increase the velocity of the project and improve quality reached all levels of the organization to mature the client’s agile practices. We achieved a 100% increase in productivity and 40% reduction in defects.

With GM I helped to develop its Utifi software platform that allows consumers to be able to enjoy all the new convenience of mobile and auto technology offered. We improved Personalization and the ability to connect to the Cloud to allow customer vehicle information from anywhere in the world. We minimized the need for additional client’s resources by leveraging staff augmentation from TEKSystems. We cut development to market times by 35%.

Frisco Chrysler Dodge Jeep Ram Master Technician

6/2014-5/2016

Performed diagnostics before repairing vehicles.

Verified repair with shop-based and on the road assessments.

Heritage Chrysler Dodge Jeep Ram Service Manager

6/2013-6/2014

Prepared executive reports using operational, output and revenue data.

Monitored employee recruitment, training, and onboarding services.

Motivated employ performance using real time data, Agile principles and reports to raise shop production by 63% and lower come back ration by 92%(vehicle not fixed first visit)

Performance Chrysler Dodge Jeep Ram Master Technician

5/2010-6/2013

Diagnosed and repaired complex engine failures with systematic testing and thorough assessments.

Pursued additional training to enhance skills and earn certifications.

Gene’s Tire Center Sales Manager

9/2004-5/2010

Capitalized on new market trends to sell new products and services. Raising profit margin by 38%.

Elevated team productivity by using practical training and motivational strategies.

Oversaw clerical staff, directing and monitoring sales activities.

Big Daddy’s Customs Owner/Operator

4/2001-7/2004

Kept business operations on sound financial footing with successful forecasting, budget management and resource allocation.

Performed accounting tasks using Quickbooks and bank statement reconciliations.

Facilitated day-to-day operations, including setting schedules and managing employees.

Freeman A/C and Electric Project Manager

7/1994-12/2000

Prepared and reviewed statements of work, notices of intent and permit applications.

Oversaw field construction activities and coordinated work of field management team.

Used strong budgeting and timeline management abilities to control scope of projects.

SKILLS

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