PROFESSIONAL SUMMARY

Enthusiastic Sales and Customer Service professional with expertise

in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

WORK HISTORY

Package Delivery Driver, 07/2023 - Current

FedEx, Santa Fe Springs, CA

Warehouse Worker, 06/2010 - 07/2023

Sohnen Enterprises Inc., Santa Fe Springs, CA

Sales Associate, 01/2010 - 06/2010

Kirby, Santa Fe Springs, CA

EDUCATION

High School Diploma, 06/2010

Downey High School - Downey, CA

Whittier, CA 90606

562-***-****

ad3nur@r.postjobfree.com

SKILLS

IVAN SEGOVIA

• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.

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Maintained clean driving record and observed relevant traffic laws to reduce risks.

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Operated vehicle safely in highly congested areas with no traffic violations.

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Loaded, unloaded, and moved material to and from storage and production areas.

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Checked packages and merchandise for damage and notified vendors.

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• Performed general housekeeping and cleaning tasks. Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

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Managed customer accounts to secure customer satisfaction and repeat business.

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• Developed and implemented sales strategies to increase profits.

• Customer Service

• Vehicle Maintenance

• Shipping and Receiving

• Shipment Palletization

• Order Fulfillment

• Product Sales

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