Administrative Assistant Customer Support

Motivated, empathetic, and compassionate business professional eager to make a difference on a team

through efficient multi-tasking, customer support, & creative problem solving. My experience serving high level directors and leaders allows me to be able to perform and balance multiple tasks, calendars, and problems all at once. I enjoy a fast-paced environment while engaging with and serving others. Multi-Tasking

Communication

Organization

Detail Oriented

Strong interpersonal skills

Proactive & self-motivated

Cross-functional

Team player

Self-starter

Vice-President, DMM Administrative Assistant, Stationery, Fabric/Crafts, Health & Wellness, OTC Drugs

Senior Buyer’s Assistant, Stationery

Drove the Modular Relay process for the merchandising team members and cross functional team members, keeping the process on schedule from item reviews to modulars in the stores. Served as the Department Technical Coordinator, authorizing associates’ access to Walmart systems. Supported a senior buyer with administrative duties. Maintained the company item file for five categories. Prepared and corrected modular error reports. Assisted with item selection for modulars and store features. Process purchase orders for five categories. Taught company processes and expectations to suppliers. Walmart Stores Inc.

Bachelor of Science, Broadcaster Director, Children’s Ministries, Covenant Church, Siloam Springs, AR

Professional Administrative Assistant Program,

2007

Sunday School Teacher, Covenant Church,

Nursery and Pre-School Classes

Sr. Executive Administrative Assistant

Minor: Business Administration

Walmart Stores Inc.

Supported a small team of officers with all administrative needs through scheduling travel, creating expense reports, & hosting large corporate events for a team of 5+ team leaders. Served as the Fund Raising Chair for the Walmart Merchandising Operations Division. Coordinated and assisted with the onboarding of 20+ new team members. Provided back-up support to fellow executive assistants while balancing the news of my direct leaders. Create reports to measure success of ACNT Drive. Oct 2013 - March 2023

Jan 2006 - Sept 2013

2003 - 2006

479-***-**** · ********@*******.***

Siloam Springs, AR 72761

Kim Smith

PROFESSIONAL EXPERIENCE

EDUCATION & CERTIFICATIONS EXTRACURRICULAR ACTIVITIES STRENGTHS

John Brown University, Siloam Springs, AR

Store Associate in Walmart Stores 1988 - 2003

Served in 10+ roles as an in-store associate: Cashier, Service Desk Clerk, Customer Service Manager, Apparel Sales Associate, Hardlines Sales Associate, Layaway Associate, UPC Test Scanner, UPC Office Clerk, Cash Office Clerk, Cash Office Manager, Dept Manager, Pharmacy, Support Team Manager Willtech Enterprises & WJO Properties

Office Manager July 2023 - Present

Execute bookkeeping for two large scale apartment complexes along with scheduling all maintenance requests, scheduling apartment tours, coordinate with the housing authorities, and complete all paperwork. Manage payroll, accounts payable & receivables, bank accounts, and more through QuickBooks software. Communicate with 10+ customers and vendors daily and organize monthly office socials.

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