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Business Development Customer Service

Location:
Fort Lauderdale, FL
Posted:
February 15, 2024

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Resume:

JOHN SWEENEY

*** ** **** ** * Wilton Manors, FL *3311 * 917-***-**** * ad3nss@r.postjobfree.com

Proven sales/marketing leadership experience. Track record of catapulting growth and managing multi-million-dollar sales growth. Extensive network of industry contacts. Delivered multi-million-dollar, 35+% sales growth. Top-producer, top ten percent of peers.

Sales/Marketing Leadership – Business Development – Client Relations – Contract Mgmt. – District Mgmt. Marketing – Management – Team Leadership – Sales Force Development – Territory Mgmt./Growth

Executive Summary

Successfully launched products in competitive markets, delivered unprecedented growth, fortified brand recognition, and established brand presence. Proficient in all aspects of sales, customer service, and management. Supported operational goals and enhanced performance of sales organization. Adept at researching prospects, initiating calls, influencing decision makers, and driving consistent revenue growth. Exceptional communication, leadership, networking, negotiation, and presentation skills. Solid grasp of market conditions and innate ability to present client-focused solutions. Team player. Extensive experience in tiles, plumbing, construction, and appliance sales.

Professional Chronology

Partner, Bayland Holdings LLC FL 2019 to Present

Successfully established business from ground up and project-managed complex remodeling projects from ground up. Spearheaded territory-wide sales operations and catapulted unprecedented growth while providing oversight and leadership for purchase and sale of properties. Curate marketing leads to ensure 100% property occupancy. Fostered business relationships through extensive networking.

Managed seven properties and generated consistent revenue increases.

Sales Representative, Best Plumbing, NY 2018 to 2019

Steered consistent business growth by prospecting new clients, scouting commercial property projects, fostering existing relationships, responding to bid requests, and leveraging world class service. Worked closely with architects and designers.

Propelled aggressive revenue increase. Responsible for researching commercial projects and developing strong relationships with decision-makers, superintendents, and suppliers.

Effectively managed qualified prospects and overcame client objections.

Grew business at 5% a month. Top-producer, among top ten percent of peers. Maximized referral and repeat business.

Sales Consultant, Ferguson Enterprises, NY 2017 to 2018

Closely collaborated with architects and interior designers to drive sales. Interfaced with clients and leveraged consultative selling techniques to increase sales of plumbing, appliances, and lighting. Handled RFPs and job quotations.

Utilized world class selling techniques and superior product knowledge to create an impact.

Worked in brand new showroom and drove hundreds of thousands of dollars in sales.

Sales Associate, Pirch, NY 2016 to 2017

Delivered exceptional sales growth by cultivating new relationships with high-net-worth clients and trade professionals and project managers. Liaised with project managers and off-site trade professionals to review job site and blueprints and to ensure product compatibility.

Harnessed sales pipeline to drive double-digit sales growth.

Handpicked to open 32,000 sq. ft. flagship Soho showroom that included major appliances, plumbing, and light fixtures.

Sales Design Consultant, Decor Planet, NY 2013 to 2016

Provided consultative selling to architects and interior designers as well as retail and wholesale clients. Products included luxury brands such as Graff, Duravit, Rohl, THG, marble, glass and porcelain tiles for bathroom renovations. Regularly updated product portfolio by introducing new vendors.

Utilized leadership skills to manage tile department in NYC showroom.

Sales Representative, Terra Tile and Marble Gallery, NY 2003 to 2013

Consistently recognized for outstanding performance and handpicked by leadership to assume responsibility for progressively challenging, complex assignments. Collaborated with account executives to build aggressive go-to-marketing strategy. Grew sales pipeline. Responsible for showroom sales and customer service assignments. Coordinated with fabrication shop to drive sales and oversee installation of Silestone, Caesarstone, Granite, and Marble.

Aggressively grew revenues and outperformed sales goals and growth expectations. Delivered multi-million-dollar sales and managed sales operations and P&L.

Stewarded 35% sales growth and handled full sales lifecycle from inquiry to closing and post-sales support.

Built business from scratch and won several prestigious contracts. Established a rolodex of relationships with contractors and customers.

Utilized Dancik computer system to increase control of ordering, receiving, and shipping of store inventory.

Additional Experience

Sales Representative, Tile and Stone Gallery, NY

Maximized profitability and controlled costs through effective inventory management and improvements in working capital. Effectively communicated with vendors on pricing, availability, and inventory on special orders.

Recruited, managed, and trained and developed staff.

Showroom Manager, Porcelanosa Tile, Westbury, NY

Identified client requirements, established strong relationships, and generated new and repeat business. Utilized strong merchandising strategies to maximize sales. Mitigated operational, customer, and personnel challenges.

Education & Professional Development

Liberal Arts, Suffolk Community College, Brentwood, NY



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