Shamsa Murshid

**** ************ ****** ** *** **3

571-***-****

Springfield, VA, 22150

ad3nsp@r.postjobfree.com

PROFESSIONAL SUMMARY

Certified Pharmacy Technician with 4 years of experience in retail pharmacies. Recognized for ability to recognize patterns and increasing process output. Proven record in learning new skills and applying known techniques to new fields and providing management new opportunities to streamline current processes.

WORK EXPERIENCE

AWAKF LLC

September 2022 – Current

Intern QA Tester

Remote

Collaborated with software engineers to understand the features and architecture of web-based application to carry out testing with 100% efficiency

Ran database regular backups to prevent loss of customer data in case of power loss or other mistake created by developers

Family Home Health Care

January 2014 – December 2018

Assistant Administrator

Falls Church, VA

Organized and managed daily functions of the facility creating proper structures and defined roles preventing delays and confusion about responsibilities

Implemented new training documentation for new employees which resulted in a smoother and faster onboarding experience

CVS Pharmacy

August 2009 – December 2013

Pharmacy Technician

Arlington, VA

Received online orders of prescriptions and verify that all information is correct and sent to pharmacists in orderly fashion

Diagnosed errors in the computer system and followed up with calls to medical professionals and patients to verify data is correct

Kept logs of most common prescriptions and pre-filling labels resulting in 20% order completion

Streamlined data management procedures by reducing number of categorical inputs, which reduced administrative work time by 47%

EDUCATION

Associates

North Virginia Community College – July 2014

Pharmacy Tech Certification

North Virginia Community College – August 2008

Bachelor of Pharmacy

University of Bologna, Italy – November 1994

ADDITIONAL SKILLS

Familiarity with basic Python Scripting

Familiarity with HTML

Certified expertise with Microsoft Office and Data Entry

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