Tiffany Shaw

Highly motivated team player

Dallas, TX 75206

ad3nr8@r.postjobfree.com

+1-214-***-****

I possess excellent communication skills and work very well with others. I require very little supervision and am self motivated. In the supervisory positions that I have held, I lead by example. I believe in working as hard, if not harder than my employees. My customer service skills are top notch and I am highly organized.

Authorized to work in the US for any employer

Work Experience

Front of House Manager

BuzzBrews Kitchen - Dallas, TX

March 2022 to Present

I started as a part time weekend hostess and quickly worked up to floor manager in a matter of 4 months. I am responsible for the front of the house scheduling, cleanliness of the dining room and quality of service provided by the servers. I am also responsible for the payroll of all employees, ordering supplies, and all hiring, training, and firing of the front of house employees. Rideshare Driver

Uber - Dallas, TX

August 2020 to February 2022

Rideshare driver

Receptionist

North Dallas Veterinary Clinic - Dallas, TX

November 2019 to July 2020

• Managed multiple phone lines

• Maintained schedule, set appointments

• Check/ Check out

• Balanced monies taken in at the end of the day

• Took refill requests for medications

• Made sure medical records were kept up to date and all info is scanned and attached to files

• Maintained the reception area, kept stocked and tidy Veterinary Receptionist/Technician

Medallion Animal Clinic - Dallas, TX

February 2006 to October 2019

For the first 12 years I was strictly CSR. I handled all phone calls, maintained all medical records, performed all scheduling of appointments/surgeries. I checked in/out all appointments. I was responsible for accounts receivables, daily deposits, and the cash drawer. I also handled all of the accounting for the clinics contract with Highland Park Animal Control Services,along with many other responsibilities. The last year at Medallion Animal Clinic I trained/worked as a Technician. I triaged patients, assisted the doctor in the exam rooms,gave injections/vaccinations, ran bloodwork, drew blood, and filled prescriptions, along with many.other responsibilities.

Education

High school or equivalent in Required

Ursuline Academy - St. Louis, MO

August 1980 to May 1984

High school or equivalent

Skills

• Receptionist (10+ years)

• Scheduling (10+ years)

• Computer Skills (10+ years)

• Customer Service Skills (10+ years)

• Front desk

• Customer service

• Training & development

• Payroll

• Cash handling

• Communication skills

• Leadership

• Phone etiquette

• Time management

• Compliance management

• Organizational skills

• Supervising experience

• Multi-line phone systems

• Inventory control

• English

• POS

• Store management

• Sanitation

• Restaurant management

• Veterinary experience

• Management

• Basic math

• Interviewing

Certifications and Licenses

Driver's License

Food Handler Certification

TABC Certified

CPR Certification

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