LaDina Mosby

ad3nqu@r.postjobfree.com

857-***-****

Skills and Qualification

● Exceptional communication and interpersonal skills

● Amazing ability to build profitable relationships

● Highly Empathetic

● Excellent oral and written skills

● Very detailed orient

● Accomplished leader

● Able to consult with a wide range of people

● Creative problem solver

● Strong time management and multitasking skills

● Able to grasp new concepts quickly and efficiently

● Ability to work independently or with a team

Education:

Springfield College currently working towards Bachelors of Science expected Spring of 2025 Professional Experience:

Women to Wellness March 2020 to Present

Facilitator/ Case Coordinator

● Provide advocacy, and supportive services to displaced families, DV clients and homeless individuals

● Facilitate workshops on financial literacy, credit repair, family budgeting and money management

● Assist families with community resources, shelter placement, housing search, and rental assistance

● Coaching families to develop healthy lifestyle enhancements and measurable goals

● Spearheaded Covid 19 Mental Health Initiative, procured licensed clinicians and elementary teachers to support families with distant learning challenges

● Perform out- reach to community service, state

● and federal agencies

● Conduct monthly groups on stress reduction, self- care and mindfulness techniques

● Perform outreach to prospective donors, and philanthropic agencies for donations and grant opportunities

Bay Cove Human Services January 2019 - February 2020 Parent Partner

● Case management, assisting parents in identifying and accessing community resources

● Facilitated support groups for parents of children with special needs

● Housing search and referrals to rental assistance agencies

● Provided educational workshops on financial literacy, money management, and wellness

● Perform outreach to housing authorities, health care centers and community centers

● Worked closely with the Department of Mental Health and collaborated with state agencies

● Liaised between Educational Advocate and parent with ED Plan and supportive housing referrals Boston Mental Health Alliance December 2015- January 2019 Community Support Advocate

● Coordinate and establish protocols for members to foster lifestyle improvements

● Liaison between landlords and members in need of mediation

● Provided referrals to shelters, and rental assistance agencies to prevent evictions

● Developed and executed efficiencies which lead to expedited independent living settings for members

● Coordinate obtaining benefits such as SSI or SSDI, and healthcare for members

● Collaborating with Emergency Service Programs or Mobile Crisis Intervention Teams

● Fostering empowerment, recovery, and wellness, including linkages to recovery-oriented peer or self-help support

● Proficient in behavioral health medical billing submission and software The Home for Little Wanderers May 2017 - January 2019 Residential Counselor, Therapeutic Training and Support

● Delivered comprehensive in-home therapeutic services to families with trauma and mental health disorders

● Supported the development and completion of clinical assessments and evaluations

● Collaborated with masters level clinicians to develop treatment plans and goals

● Partnered with families to identify appropriate treatment interventions to identify barriers to growth and development

● Facilitated training and coaching to parents to model strength based skills to accommodate behaviors in the home

● Ensured the continued integration of families with collateral agencies and providers

● Case management for housing search, rental assistance, and connecting families to local resources Personal Care Attendant March 2012 - January 2017

Personal Care Assistant

● Provided round the clock care for a child with special needs

● Prepared unique curriculum and activities for reaching benchmarks

● Maintained a stimulating and healthy environment,

● Liaison between all systems of care to ensure therapeutic goals were met

● Kept accurate records with all providers and collaborating agencies Children’s Services of Roxbury March 2008 – March 2012 Family Partner, Parent Mentor, Family Stabilization Worker

● Coached and educated parents towards self-efficacy

● Worked with domestic violence survivors and homeless population with shelter placements, collaboration with housing agencies to help secure housing

● Worked closely with family and any key stakeholders to support program completion

● Advocacy for families to support meetings with housing, school, state agencies, courts, etc.

● Provided workshops educating staff and families on the importance of self-care, as well as, provided training for newly hired family partners in the wraparound model

● Worked with DCF or court referred families to prevent out of home placements and ensure re-unification

● Engaged parents and youth with creative ways to develop conflict resolution skills, and stress reduction Neiman Marcus January 2004- March 2008

Bobbi Brown, Chanel Counter Manager

,

● Direct and supervise employees engaged in sales, ensuring quality assurance,

● Opening and closing registers ensuring that they are in balance

● Marketing and outreach

● Credit card processing, reconciling cash and credit receipts, proficient in point of sale

● Client retention

● Planning events to attract new customers and drive more revenue Provide training and coaching to staff on new products and up- selling and how to effectively resolve customer disputes

● Monitor sales activity and motivate staff to reach monthly, quarterly and annual goals.

● Estimate consumer demand and determine the types and amounts of goods to be sold

● Record keeping of inventory, purchases, sales and requisitions Performing employee evaluationsDorian Associates

Medical Esthetician January 1998- January 2004

Manager/Trainer

● Ran daily operations for medical spa equipment company

● Trained staff of five, and customers on proper use of spa equipment and skin care products

● Maintain data integrity of all revenue, and clientele base

● Coordinated with internal stakeholders to identify clients at risk of termination and execute proactive outreach and intervention

● Increase revenue by up-selling and cross-selling strategies

● Executed specific initiatives of planning, marketing, cost-control, employee relations, and customer satisfaction

● Successfully met or exceeded monthly sales goals by planning and coordinating monthly promotional events

● Managed and balanced inventory, supply orders and schedule demand

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