NINETTE ABOURJEILY HADDAD
Date of Birth : **th August 1964
Current Location : Worcester MA - USA
Nationality : Lebanese
Personal Email : *******.*********@*****.***
Marital Status : Married
Mobile number : 00 1-774-***-****
Objective: To find a challenging position in a well-developed and oriented company that allows me to use my skills and fulfill further growth.
Qualification Summary
Honest and eager individual dedicated to achieving goals for self and others.
Motivated Personal Assistant with demonstrated proficiency in listening to clients' needs and formulating the tactical action plan to achieve results
Ability to take initiatives to complete projects with quality and details.
Results oriented, with proven problem solving skills.
Efficient in reading and writing three languages : French, English and Arabic Work Experience
March 2018 – March 2021 Batco group Lebanon (Engineering and Construction) – Executive Assistant to the CEO
. Managed daily operation of the office, supply requisitions and cash flow for the company.
Maintained local/international correspondence with corporate associates
Prepared executive and board meetings.
Handled and Supervised office staff (Attendance, Vacation, Salaries, Visas...)
Maintained office records
December 2013 – June 2017Jumeirah Golf Estates Dubai (Residential Golf Development – Real Estate)
Assistant Manager – Events and Marketing
Events Management
Developed and planned events strategy and its implementation in line with the marketing strategy.
Tracked and managed budget for the events and sponsorship ( including media and advertising)
Established cost saving initiatives with vendors/preferred suppliers to improve operational value.
Managed road shows, exhibitions, charity events, sponsored events and lifestyle events
Ensured all Event operational requirements are adhered to and align with JGE Health/Safety, FM and management guidelines.
Liaised with Procurement and Legal departments to ensure all contractual documentation and procedures are adhered to.
Liaised and negotiated with expos, suppliers and event companies to bring in different events to JGE
Anticipated issues, prioritized and plans tasks to ensure that activities / projects are delivered on time and within budgets.
Provided support to sales staff at exhibitions and sales events Management of the annual PR plan in consultation with the PR agency including
Managed all public relations activities on a day-to-day basis according to the agreed plan
Dealt with both corporate and project specific PR
Organised press events, conducted media & industry specific site tours
Followed up with agency for media coverage reports
Adhoc requests for information and images
Organised internal staff interviews with media
Branding (Management of advertising materials)
Co-ordinated with advertising agencies on designs / artworks.
Co-ordinated installation on all onsite hoardings, various internal and external signage / advertising panels
. Managed the procurement process with regards to quotes and coordinated approvals with various suppliers.
Raised purchase request based on final negotiations with the suppliers.
Managed of delivery, storage and implementation of all marketing materials ( includes sales models)
Administration
Worked closely with IT on enhancing JGE Website features and content updates
Managed of all marketing administration (print and online) and ensured all files are updated
Delivered required reports within allocated time
Delivered PPT presentations as required brief
Ensured all set KPI’s for agencies are met and send updated monthly report to the head of marketing
Worked closely with social media team to ensure all set KPI’s (content and engagement) are met.
January 2011–August 2013, Emirates REIT Management, (Real Estate Investment Trust) Dubai
Office Manager/EA
Managed daily operation of the office, supply requisitions and cash flow for company
Maintained local/international correspondence with corporate associates
Assisted Chief Executive Officer and Executive Deputy Chairman with all executive meetings, negotiations and business developments.
Handled and Supervised office staff (Attendance, Vacation, Salaries, Visas...)
Assisted Asset Managers with buying new buildings and finalising the cuttoff calculation.
Maintained office records and office equipment’s November 2002 – July 2010, Nakheel, (Real Estate Developer) Dubai Office Manager/EA to the CEO
Managed the daily activities of the CEO’s office performing all secretarial and administrative duties, including typing, translation, retrieving information, filing and maintaining local and
Managed the CEO’s complex diary
Handled all aspects of the CEO’s travel arrangements
Analyzed customers inquiries and advises efficient channels for solutions
Provided Customer satisfaction for inquiries reaching CEO’s office
Prepared confidential reports for the CEO and the Chairman
Provided support to the Chairman when based in Nakheel office.
Arranged and coordinated Nakheel Board meetings
Maintained the CAPEX / other proposals in the system and ensures to route them through for CEO’s approval
Arranged and co-ordinates Nakheel Board meetings
Attended Management meeting and follow up on decisions.
Liaised with the Dubai Urban Planning Committee.
Coordinated with Governmental entities and other Major Companies in Dubai
(Executive office, DTCM, DEWA, RTA…)
Organized full itineraries for visiting dignitaries including visitors for potential upcoming projects ; including accommodations, visas, promotional activities, receptions and presentations
Coached and mentors all Executive Secretaries and Personal assistants to ensure professional communication,
Met customers and sold Properties
February 2002 – September 2002, Bentley Systems ( IT Program Solution) Dubai Sales support -Administrator,
Communicated with international resellers
Monitored orders and deliveries from origin to destination
. Prepared quotations for new and old accounts for different products
Produced sales reports on monthly and quarterly basis February 2001 – January 2002 Polyworld FZCO Dubai Office Manager,
Managed daily operation,
Followed up with shipped products
Initiated Letter of Credit for drop shipments
Corresponded with overseas buyers / suppliers
Finalized billing transactions
December 1993 – November 2000, Jabalna Lebanon (Developer – Real Estate) Office Manager/executive Administrator,
Managed daily operation of office
Maintained local/international correspondence with corporate associates
Performed all accounting activities for expenses and cash flow for company
Assisted Chief Executive Officer with all executive meetings, negotiations and business developments.
Assisted the Member of Parliament in his daily activities. 1989 – 1993, Bank of Beirut SAL, Lebanon
Assistant Manager
Managed Customer requests
. Monitored daily activities of Credit Department
Assisted credit counselors with customer service issues
Overlooked accounting activities of current accounts 1984 – 1989, Lebanese Arab Bank, Lebanon Customer Service representative,
Analyzed credit application for approval
Researched financial standing of applicants
Monitored collection activities of accounts
Education
University Saint Joseph 1986
Bachelor of Business Administration
Ecole Des Freres Mont La Salle 1983
Lebanese Baccalaureate
Certificates:
Advance Executive Secretary
and PA
Customer Excellency
Emotional intelligence
Languages English, French and Arabic