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Customer Service Representative

Location:
Cottonwood, CA, 96022
Posted:
February 15, 2024

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Resume:

Profile:

I am an honest, hardworking, ethical, independent, self-starter and a team player. I enjoy helping others including my teammates and customers. I have spent most of my adult life in positions that afford me an opportunity to assist and educate others to think outside of the box. I would like to find a position that I could assist me in my professional growth and give me the opportunity to show my talents and help my company and team be the best it can be.

Experience:

Desotec US, LLC; Red Bluff, CA 2023- Present

Daily Time entries, ordered supplies for facility, planned special events for entire plant, ordered catering during special visitor engagements and celebrations, create purchase orders for facility supplies, approved invoices for payment, assisted sales, purchasing, HR with customer clearinghouse inquiries, assisted all other facility personnel with miscellaneous correspondence and inquiries as needed. Greet visitors, assist with temp and new hire orientation. Purchase gifts for high level visitors and various celebrations. Design apparel and items for site personnel.

Evoqua Water Technologies, LLC; Red Bluff, CA — 2018 – 2023

Daily Time entries, ordered necessities for front office and fabrication shop, planned events for entire plant, ordered catering during home office visits and celebrations, approved invoices for payment, assisted other office personnel with miscellaneous correspondence to outside persons. Greet visitors, assist with temp and new hire orientation. Purchase gifts for high level visitors and various celebrations. Design apparel and items for site personnel.

O2 Employment Staffing; Redding, CA — 2018

Worked assignment for local appliance store in their warranty/service desk inputting for warranty claims for repayment. Assisted with creating service tickets and assisted customers with ordering parts for self-repair.

Shasta County Health and Human Services; Redding, CA — 2017

Medical Services Clerk, answered phones, greeted participants, screened new participants, ran daily reports, maintained office supplies, created correspondence with other agencies and officials, researched and updated providers contact information, assisted with disbursements to participates.

Express Personnel; Redding, CA — Red Bluff, CA 2016-2017

Assisted clients with various office duties, answering phones, inputting invoices, organizing miscellaneous events, filing, copies, faxing.

Blue Shield of California; Redding, CA — 2011- 2016

Customer Service Representative ITS Home took customer calls, resolved claims issues with unconventional methods. Received calls for benefit questions and clarification.

Spherion Staffing; Redding, CA — 2011

Temporary office support assisted clients with various office duties, answering phones, inputting invoices, organizing miscellaneous events, filing, copies, faxing.

State Farm; Dixon, CA — 2007-2010

Office Manager/ Front Office/ Sales schedule appointments, send/ receive faxes for proof of coverage for home and auto, intake for accident claims, licensed for personal liability and casualty sales-maintained calendars for all sales agents in the office.

Magna Entertainment, Inc. — 2001-2007

Office Manager- Organized activities to educate the community about the potential project, gave oral presentations explaining in detail how the project would benefit the local area. Ran all office schedules-maintained office supplies and organized technical support until project was rejected by voters.

Fairfield Equipment Rentals, Incorporated — 2004-2005

Maintenance Management Assistant/ Parts Manager

Maintain maintenance schedules for all equipment, prepared budget for next fiscal year, utilized fleet maintenance programs, updated I'll supply orders for three landfills and one power company, prepared and submitted payroll for all maintenance personnel, submitted monthly budget and expenditures for maintenance division of all three landfill, travel to each landfill weekly to maintain supplies and parts orders, build relations with vendors located new vendors, located new and obsolete parts for equipment, located vendors and setup contracts.

Republic Services, Incorporated — 2001-2004

Maintenance Office Manager: Maintain maintenance schedules for all equipment, prepared budget for next fiscal year, utilized fleet maintenance programs, updated I'll supply orders for three landfills and one power company, prepared and submitted payroll for all maintenance personnel, submitted monthly budget and expenditures for maintenance division of all three landfill, travel to each landfill weekly to maintain supplies and parts orders, build relations with vendors located new vendors, located new and obsolete parts for equipment, located vendors to assist with emergency situations.

Education

Chemeketa Community College; Salem, OR — Office Management/ Medical

Skills

Microsoft Office suite, SAP, Quick Books, Intuit accounting systems, Fleet Management, type 60wpm, 10 key, data entry

References : Will be furnished upon Request

530-***-****

ad3nq2@r.postjobfree.com

3401 Frances Street

P.O. Box 1825

Cottonwood, CA 96022



Contact this candidate