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Support Specialist Sales

Location:
Muscat, Muscat Governorate, Oman
Posted:
February 15, 2024

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Resume:

DIPALEE BOBADE

Sales Support Specialist

+968-******** Al Ghubra, Muscat, Oman ad3npq@r.postjobfree.com

https://www.linkedin.com/in/dipalee-bobade-7ba7a413b

Energetic sales professional with 5 years of experience in Electrical and Electronic Industry. Excels at building relationships with clients at all levels and closing sales with new and existing customers. Highly skilled with Technical Support, Order Management and Sales Software

WORK EXPERIENCE

MBD Trading LLC-Interior Digital Solution Muscat Oman

Sales Support Specialist 09/2022-Present

●Manage and process sales orders for automation solutions, ensuring accuracy and timely delivery.

●Create and modify detailed Automation drawings, schematics, and plans using Visio/AutoCAD software.

●Collaborate with Site engineers to understand project requirements and specifications.

●Generate comprehensive documentation for LV designs, including bills of materials, specifications, and technical reports.

●Understanding client requirement and preparing drawing of Extra-Low Voltage systems, including security systems, access control, CCTV, fire alarm, and building automation.

●Maintain accurate and up-to-date records of sales transactions, client interactions, and project details.

●Prepare and issue purchase orders, ensuring accuracy and compliance with organizational policies.

●Draft and review contracts, collaborating with legal and finance teams as needed

●Analytical and strategic thinking in identifying cost-saving opportunities

Keetronics (India) Pvt. Ltd. Pune, India

Senior Sales Officer 06/2019 – 12/2021

●Process sales orders accurately and efficiently, ensuring timely delivery to customers.

●Work closely with the fulfillment team to track and manage inventory levels.

●Respond promptly to customer inquiries and resolve issues with a focus on customer satisfaction.

●Collaborate with the sales team to prepare quotes, proposals, and sales presentations

●Work closely with the sales team to relay customer feedback and market insights

●Assist in the preparation of sales reports, forecasts, and presentations.

●Manage and organize sales-related documentation and paperwork.

●Prepare and present Sales KPI (Key performance indicator)reports quarterly

●Managing high profile International clients from region of USA, Europe and Gulf countries.

●Review the product drawing and analyzed product requirement

●Prepare necessary documentation and presented Sales Internal & External Audit

●Provide training to sales team members on technical aspects of products and services.

Positronic Interconnect Pvt. Ltd. Pune, India

Sales Coordinator Engineer 06/2018 – 05/2019

●Utilize sales support software and CRM systems for accurate record-keeping and reporting.

●Excellent communication and interpersonal skills.

●Managing Client accounts of South, West Territory and Government Entities such as BEL, HAL, ECIL, IUCAA, ISRO, DRDO and ARDE

●Work closely with the sales team to understand client requirements and tailor technical solutions to meet their needs.

●Assist in the preparation of technical proposals, quotations, and presentations for clients.

●Act as a bridge between the sales and engineering teams, ensuring clear and effective communication of technical details to clients.

●Monitor project timelines and communicate updates to the sales team and clients.

●Create and maintain technical documentation, including product manuals, technical specifications, and project reports.

●Stay updated on industry trends and technological advancements to enhance product knowledge.

Jayashree Electro devices Pvt. Ltd. Pune, India

Junior Research and Development Engineer 06/2017 – 04/2018

●Provide technical assistance to the sales team in understanding and communicating product features and specifications to clients.

●Support the development of motor prototypes and participate in testing and validation activities.

●Collaborate with the testing team to analyze and interpret experimental results

●Conducting Routine and Special test of Servo and BLDC motors

●Conduct electromagnetic and thermal analyses to evaluate motor performance.

●Collaborate with the simulation team to optimize motor design using Finite Element Analysis (FEA) tools.

●Lead the team during Solar submersible motor for pump project

Electrical material research for products standardization IP65, 68 & RoHS Compliant

●ISO 9001:2015 documentation of the Engineering Department

●Material Research for improving product quality & life cycle

SKILLS

Order Management Client Relations Account Development Customer Service Sales Presentations Lead Qualification Sales Quotes Microsoft Office ERP SAP SD B2B Sales Negotiation Sales Presentation Customer relationship management Sales pitch development VISIO Communication, Team work Problem Solving CAD Software

EDUCATION

●Bachelor of Electrical Engineering 06/2017

Dr. D. Y. College of Engineering &Technology Score 82 Percentage

●Diploma in Electrical Engineer 06/2014 Government Polytechnic Pune Score 81 Percentage

CERTIFICATIONS

●Certified AutoCAD Electrical

●Certified Electrical Transient Analysis and Planning

●Control4 Associate Installer

LANGUAGES

●Marathi

●Hindi

●English



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