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DANTE DILELLA

Howell, New Jersey ***31

732-***-****

ad3npb@r.postjobfree.com

Results-driven executive with a proven track record in Operations Management, HRIS, CRM, Data Warehouse oversight, Vendor and Customer Service management, and Project Management. A customer-centric leader adept at harmonizing quality objectives with corporate strategies. Possesses exceptional project management, analytical, and problem-solving skills. Proficient in collaborating with internal and external stakeholders across all organizational levels to drive business objectives. PROFESSIONAL EXPERIENCE

EXTENSIS, INC WOODBRIDGE, NJ June 2004 – December 2023 Vice President of Applications and Analytics

Key Responsibilities

Supporting over 1100 external clients and 35K Worksite employees while managing system admins, Database SQL developers, C+ developers and client facing system trainers. Managed end-to-end development lifecycle, spearheading the design, testing and training process for all system products. Led teams of HRIS system trainers, CRM/product developers, and reporting specialists, providing guidance and support to both internal and external clients.

System administration PEO HRIS systems, Prism HR

Led a team of five system administrators to ensure robust internal and external system support, focusing on uptime, security, and configurations. Managed end-to-end client and employee onboarding/offboarding processes. Proficiently executed comprehensive system-wide reporting, including customized client reports, using a blend of internal system-level and external reporting tools. System Administration CRM, Client Space Customer Relationship Management Conceptualized and developed an internal CRM solution tailored to company and departmental requirements, incorporating customized data form pages, robust task and case management functionalities, and NPS (Net Promoter Score) management capabilities. Managed a team of seven proficiently utilizing various reporting tools like Power BI and Crystal Reports to create comprehensive system reports and intuitive dashboards.

Datawarehouse Management

Led a team of SQL developers to architect and deploy Azure SQL Data Warehouse, integrating diverse data sources for cross-platform consolidation. Utilized reporting tools to craft comprehensive dashboards for internal departments and external clients. Additionally, oversaw management of sensitive vendor files crucial to supporting our PEO's Benefit product offerings Development Team

Dante Dilella

732-***-****

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Led and collaborated with both internal and offshore development teams to create tailored pages for our HRIS and CRM products. Developed and executed custom reporting tools, integrating Single Sign-On

(SSO) for seamless client system access. Managed the design and secure transfer of sensitive employee data for benefit product files, employing SFTP connections and customized integrations between HRIS and vendor platforms.

Additionally, spearheaded the design and support of the Extensis Mobile App in collaboration with an external development team. Innovated custom functionalities, including PTO requests, paycheck and W2 downloads, and managerial tools

Project Management

Managed a team of four Project Managers, collaborating with internal Payroll, HR administrators, and Risk Management to customize and optimize client-facing platforms for seamless support of both internal and external staff.

EDUCATION

Hudson County Culinary

Computer Learning Center

Certificate of Honors - MS Business Software Solutions