Nathan Ratliff
Brooklyn, NY. *1222
917-***-**** ad3npa@r.postjobfree.com
Work Experience
Accounts Receivable Specialist
Final Frame – Frame One, New York, NY Oct 2022-Feb 2024
• Weekly interface with CTO, Director of Operations and Bookkeeper
• Usage of File Maker, Productive and Invoice Ninja
• QuickBooks-Invoice Creation-Client Payment match
• Banking AR review and reconciliation
• Weekly accounts receivable reporting
• Payment history analysis
Collections / Accounts Receivable Manager
The Custom Group of Companies, New York, NY Sep 2021-Sep 2022
• Weekly interface with Owner, Controller, and Managing Director to review all collections
• Produced weekly aging report in Pivot table formatting
• Updated client information in Ultra Staff-EDGE
• Communication with sales team regarding billing discrepancies
• Usage of Software development Automated Business Designs
• Credit memo submittal process
• Managed an accounts receivable portfolio exceeding 26M annually AR Manager
Pride Global, New York, NY May 2015-Aug 2021
• Instituted weekly reconciliation of all outside client systems with our internal system
• Managed the accounts receivable for a staffing company with volume exceeding 80M annually
• Developed daily collection account reconciliation to be shared with department
• Worked with a team of 8 in India
• Bi-Weekly direct interface with CEO and CFO to review all collections
• Maintained call log and email tracker to improve efficiency across collections
• Helped oversee the reduction of total past due A/R across the entire company
• Creation of Billing Resolution File to Reduce delays on billing discrepancies.
• Accounting software Great Plains
Childcare Provider/ Family Assistant June 2010 – May 2015 Various Families
New York City
Responsibilities
• Maintaining the wellbeing and health and education of family members under 16 years of age.
• Maintaining an organized social schedule for my charges
• Maintaining and improving the flow of family life for all members of the home. (social schedules, professional services, etc)
• Help when needed without being asked to do so
• Design and implement activities for children when traveling abroad. (multiple families traveling together).
• Ensure confidentiality at all times.
• Provide any other professional service requested by my employers. Senior Collections Specialist
RCM Technologies, Inc., New York, NY June 2008 - May 2010
• Responsible for client collections including: New York City Board of Education, Beth Abraham Health Services & Hospitals, Archdiocese of New York, Jewish Home & Hospitals
• Managed accounts receivable portfolio consisting of 300+ client accounts
• Processed weekly SAP reports for regional client branches; performed write offs
• Submitted billing adjustments to corporate management including rate discrepancies
• Responsible for procedural and technical training of junior associates; mentoring
• Traveled to clients to discuss collections and build relationships Division Collections and Adjustment Manager
GT Systems Inc., New York, NY Nov 2001 - Nov 2007
• Managed an accounts receivable portfolio consisting of 30+ temporary placement agencies with combined volume exceeding 40 million dollars annually
• Investigated billing and invoice discrepancies for accurate cash application
• Integrated customized client bills with AST system billing formats
• Reviewed aging receivables to determine collection action based on aged trial balance report; provided recommended actions to agency management on delinquent accounts
• Maintained daily collection log for collector productivity; monitored cash flow and determined next actions
• Sustained a proactive approach with individual agencies in handling past due receivables
• Supervised AR clerks to ensure accurate application of checks received Marketing Assistant
United Fire & Casualty Insurance, Cedar Rapids, Iowa Oct 1996 - Aug 2001
• Provided multi-departmental support for accounting, mailing, marketing, training, underwriting, life & reinsurance, human resources and auditing
• Managed daily shipping and receiving logs
• Compiled sales packets and offered phone support for departments and clients
• Maintained supply of office machinery and computer equipment Shipping Coordinator
Reinhart Food Service, Cedar Rapids, Iowa June 1993 - Oct 1996
• Processed bills and invoices for the accounting department; Coordinated inventory of daily warehouse shipments; Maintained weekly billing lists for production departments
Administrative Assistant
73rd Combat Support Hospital, Cedar Rapids, Iowa Mar 1993 - Oct 1996
• Documented medical forms for patient records; Organized and filed military personnel files; Composed correspondence with other military units; Produced military identification cards
Skills
• Windows XP, Advanced Microsoft Excel, Word, Outlook SAP, AST, Docutech 65 Xerox Scanner, Type 50 WPM, Microsoft Dynamics Great Plains Education & Professional Development
Kennedy High School, Cedar Rapids, Iowa - H.S. Diploma June 1993 Military, Army Reserves - Specialist Rank, Inactive status June 1993 – Oct 1996