Professional Experience

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Jenise C. Fitzgerald

*** ****** **** *******, ** 37087 615-***-**** ad3no8@r.postjobfree.com SUMMARY OF QUALIFICATIONS

Accomplished Office Administrator Coordinator, offering over 20 years of high-level administrative support to C-level executives and Senior Management. A professional dedicated to being thorough and efficient. Excellent verbal and written communication abilities, and highly developed computer skills including all of MS Office365 Suites, Visio, Concur, Workaday, Kronos, and Accounting and Billing systems. Pro-active, self- motivated who has a "Can Do" aptitude. Strong follow-up, with excellent customer service, payroll, and accounting skills, with a solid foundation in organizational and proficiency expertise. PROFESSIONAL EXPERIENCE

MAR 2021 – PRESENT – WG Yates Construction – Nashville TN Estimating Coordinator / Admin

• Administrative Support for the Estimating department

• Handle telephone calls from Clients and Vendors. Communicate messages received in an effective manner.

• Allocate MasterCard Expenses

• Department Payroll Hours/ Vacation / Sick

• Expense Reports and other corporate and departmental reports

• Project Job Cost Reports

• Assist with Take-off’s and Post Bid Reviews

• Create and update Excel spreadsheets and PowerPoint presentations.

• Update Bid Schedules and calendars weekly

• Make travel arrangements for estimating staff

• Create and maintain job files for each project

• Maintain Sub-contractor database bid invite contact list

• Track Subcontractor Bids / Quotes on new projects

• Send bond requests & builders risk request

• Maintain and follow pre-bid and post-bid checklists

• Create covers, labels etc. for Project Proposals

• Maintain weekly, monthly and annual reports

• Set up web-based conference calls/web meetings, and Luncheons APR 2020 – MAR 2021 – Out of work due to COVID Shut down APR 2018 – APR 2020 - S&ME, Inc. Nashville TN

Biller / Administrative Support – Planning, Design and Landscaping Dept.

• Accounting / Billing monthly clients and invoicing

• A/R Collections

• Maintain and setup client project rates, updates and information for billing

• Coordination and support of Engineering Dept.

• Coding invoices for approval and payment

• Preparation of engineering-based letters, reports, spreadsheets, proposals, and submittals

• Electronic mailings and maintaining Planning & Design projects and document controls of conventional and electronic files and updating project records.

• Handling department expense reports

• Ordering department office supplies

• Delivery, pickup and scanning of department Blueprints, Bids, Proposals, and Permits. Professional Experience

2 P a g e

JAN 2016 – APR 2018 - Archer Western / Walsh Group, Nashville TN Project Office Coordinator – The 505 Downtown Residential High Rise

• Assisting Sr. General Manager, Superintendents, Engineers, and Field Personnel with various administrative duties

• Entering weekly payroll & timesheets for the skilled tradesmen

• Point of contact for Subcontractors, Project Owners, Architects and Corporate office

• New Hire onboarding and termination process

• Greet all clients and visitors and handling all incoming calls

• Office building maintenance; building issues, office equipment, computer & network issues

• Assist in safety orientation(s) and Drug testing

• Process invoices and PO’s into WGIP for Accounts Payable

• Handling and assisting with subcontractors monthly Pay Application (AIA Billing) process

• Maintaining and posting of all EEO updated documents

• Sustaining and keeping all Subcontractors records for up to date Certificate of Insurance

• Creates and maintains filing system of confidential documents

• Update Subcontracts, jobsite notices, hiring packets, and safety logs

• Scheduling of all meetings luncheons and events

• Handling all employee out of town travel and hotel short/long term accommodations

• Coordinating and scheduling meetings, events, and luncheons

• Entering and submitting monthly management expense reports

• Monitor and maintain all office supplies and equipment

• Shipping and receiving, sorting, and distributing incoming mail. AUG 2014 – DEC 2015 - KONE INC, Nashville TN

Sr. Administrative Associate

• Greeting visitors, handle all incoming calls and customer issues as needed.

• Handle, receive and maintain equipment parts and process parts to assigned Techs.

• Processing Field Tech payroll time sheets and On-Call scheduling.

• Maintain and handling of all Fleet vehicles

• Assisted management for special projects, preparation of letters and field support dispatch.

• Responsible for travel arrangements, ordering uniforms, and cell phone replacement for Techs.

• Assist service operations and/or business development as requested.

• Maintaining and collecting outstanding accounts pertaining to A/R branch.

• Handle all SEB credits and invoicing for customers utilizing SAP and Shared Services.

• Responsible for billing, credits, and invoicing for Service Department. MAY 2012 – JUN 2014 - BCBS of TN, Nashville TN

Executive Administrative Assistant

• Maintain contact with various company personnel at all levels to collect information for data reports and meetings.

• Preparation of pertinent reports, presentations, charts, and diagrams.

• Perform administrative support tasks that include, but are not limited to, typing, word processing, using computer applications, mailing, faxing, copying, and filing.

• Answer and respond to incoming departmental calls from Providers in the appropriate manner.

• Create, transcribe, and distributes meeting agendas and minutes.

• Set up travel and meeting arrangements for Director and upper management and all department associates

• Maintain calendar for department Director and other upper level management personnel scheduling daily appointments, meetings, luncheon, and conference calls. Professional Experience

3 P a g e

• Maintain and update all relevant files and records when necessary.

• Create and maintain spreadsheets and databases.

• Processing department upper management new hires; system access, cubical assignment, company cell phone, PC/laptop, scheduling orientation.

• Maintain inventory of office forms and supplies.

• Handling of all special projects as assigned.

AUG 2005 – MAY 2012 – ADP, Nashville TN

Regional Administrative Assistant

• Research, produce and maintain daily, weekly, monthly, and annual audit data for analytical reports and trackers for sales division.

• Creating and updating meeting presentations, charts, and employee update list.

• Maintain, track, and enter all electronic time sheets and expense reports.

• Provide high-level of communication between upper management and associates.

• Process, update and maintaining all regional new hires and termed associates.

• Run credit reports thru Dun & Bradstreet database for department associates for order processing.

• Administers employee security access systems (Network ID, Software IDs).

• Maintain associates building access security badges and office equipment.

• Handling routine calls for Regional clients and assisting with their issues.

• Scheduling meetings and maintaining appointments for department executives using MS/Outlook.

• Coordinating, planning, and organizing company events and team power building outings.

• Setup, handle, and plan Regional travel, luncheons, and events.

• Update and maintain all Regional associates’ electronic time sheets for PTO.

• Ordering, purchasing, and maintaining all office supplies and equipment.

• Handle all regional A/R and A/P and invoices and purchase orders. 2004 – 2005 - Renal Care Group, Nashville TN

Administrative Assistant

• Processed, submitted, and tracked patient provider applications for Medicare, Medicaid, BCBS for all regional facilities.

• Reviewed and evaluated spreadsheets of A/R postings, deposits, and credit reports to conclude a zero balance.

• Drafting correspondence, and corresponding emails.

• Collecting data, running reports from databases, creating spreadsheets utilizing advanced formulas.

• Handling and processing payer refunds and recoups.

• Creating and constructing flow charts for meetings.

• Made travel and meeting arrangements, and other office duties including copying, faxing, mail distribution, and ordering office supplies.

• Handle and process AKF (American Kidney Foundation) request applications for patient eligibility.

2002 – 2003 - NDC / iLABs, Nashville TN

Administrative Assistant

• Handle all administrative duties and task without supervision, as Director resided in Texas.

• Manage member customer service issues & processed new member applications and agreements.

• Ran sales and data reports utilizing spreadsheets and charts.

• Setting up and provided training with customer service and new vendors with product information.

Professional Experience

4 P a g e

ACCOMPLISHMENTS

Achieved goal of budget under $100.00 per month for over 2 years for Office Supply purchases.

Accomplished a company savings of $38,000.00 for switching to new DDE connection for BCBS by researching, evaluating, and creating a presentation for my supervisor showing the savings.

Created, produced, and titled the Lab division quarterly Newsletter to enable efficient communication to members and vendors.

Developed marketing promotions to enhance division sales.

Analyzed extreme monthly printing cost and obtained various quotes from other printing companies, which saved the company over $6,000.00 per year.

Designed and implemented a database on Lotus Notes, for the management team, for a project status meeting, to track and update projects.

Self-trained for specialty created Database INFO-MAN for End User programmers. Created instructional manuals and a training program to conduct a training class for the programmers to utilize the new database.

Elected by V.P. of Front-End Systems Dept. (my supervisor) to re-designed, create and link an extensive spreadsheet using advanced formulas for another Dept. CFO of Finance division for the company, which had been attempted several times.

EDUCATION

North Bullitt High School, Shepherdsville KY

3.0 GPA / Diploma

LICENSE / CERTIFICATIONS

Notary Public – State of Tennessee – Davidson County

(Expired March 2020)

Professional Experience

5 P a g e

PROFESSIONAL DEVELOPMENT

Completed the following company growth sponsored courses: Six Sigma certification (yellow belt)

First Web

CMM (One Pagers)

1World

E-Learning

INFO-MAN

Project Repository

TN online DMV Defensive Safety Driving course

OSHA 10 Training

Yates Boot Camp – (40 hours)

COMPUTER SKILLS

MS Office 365 Suite / MS Visio / MS Publisher / MS Outlook / Internet Explorer / Advanced research on social media / Hangouts / Instant Messenger/ Google Chrome / Internet Explorer/ Mozilla Firefox Building Connect

BST Billing Wizard Database

Cosential (Project Tracking)

Unity

Newforma

SAP

Quick Books / DASH

BRT (Service Tech Scheduling)

KRONOS

WGIP / Citrix (A/P)

PCTIME / Citrix

BLUEBEAM REVU

SMARTSHEET

Citrix Workspace / Field Work Center & Viewpoint Vista (Timesheets & Reports) SharePoint

Project Mgmt./ CMiC

Facets

Oracle

Crystal Reporting (Accounting)

EPOPS

SalesForce.com

ESTART (Client Database)

ELVIS

E-Imaging (Invoicing)

Dun & Bradstreet (Credit Reports)

MSS Start Manager

Prelude / SB Client

ACTS

QMS / MetaFrame (Billing)

Emerald (Accounting)

Switchboard (up to 25 lines)

Type 50wpm

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