Dumfries – Virginia 202-***-**** ***********@*****.***
GLORIA ADJOA ODOI
EDUCATION
PROFILE SUMMARY
Central University College
BSc Business Administration Human Resource Management
A conscientious and performance-oriented administrative professional with over three years of experience in administration, record-keeping, and recruitment support, paired with a knack for exhibiting excellent communication skills and building long-standing professional relationships. Proficient in efficiently managing administrative tasks with precision and compliance, coupled with an aptitude in recruitment processes, human resource management, accounts, and process optimization. Actively Looking for opportunities as a Virtual Assistant, Administrative Assistant, or Human Resource Assistant to contribute skills and experience to a dynamic team.
PROFESSIONAL SKILLS
Administrative Support
Record-Keeping
Recruitment Coordination
Communication Skills
Relationship Building
Human Resource Management
Accounts Management
Process Optimization
Organizational Skills
Prioritization
Problem-Solving
Adaptability
Data Management
Confidentiality
PROFESSIONAL ATTRIBUTES
Exceptional organizational and task prioritization abilities, ensuring efficient workflow and timely project completion
Effective written and verbal communication, fostering collaboration, and maintaining positive client and team relationships.
Strong problem-solving and critical-thinking skills, enabling effective resolution of challenges and contributing to innovative solutions.
Highly adaptable to changing environments, adding flexibility and versatility to the team
PROFESSIONAL EXPERIENCE
Administrative Assistant January 2023 – Present
Heartbeat Healthcare
Supported executives to perform their day -to-day tasks within the organisation.
Provided comprehensive clerical and administrative support, including drafting correspondence, scheduling appointments, and maintaining records to facilitate efficient office operations.
Managed calendar, schedules and set appointments ensured meetings, deadlines are well executed.
Provided administrative assistance, such as writing and editing emails, drafting memos, and preparing communications on the executive’s behalf.
Maintained comprehensive and accurate records.
Proficiently retrieved data from various sources and prepared summaries as needed while also addressing administrative inquiries.
Led recruitment processes, including candidate short-listing and interview coordination, and conducted new employee orientation sessions, contributing to effective human resource management.
Optimized office efficiency by overseeing supplies, equipment maintenance, and department activities to enhance overall productivity.
Timesheet Administrative (Remote-Contract) October 2022 - December 2022
PBMares LLP – Newport News, VA
Supported the HR department by efficiently managing time-related administrative tasks.
Conducted daily reviews and postings of time records within the Practice Engine software, ensuring accuracy and compliance
Maintained the timekeeping system by handling employee additions and terminations, as well as bi-weekly timesheet reviews
Skilfully managed the approval and posting of expenses and disbursements through Practice Engine software
Performed meticulous audits of all time entries at the close of each month to guarantee precision and adherence to company policies
Streamlined administrative processes to enhance efficiency and reduce errors, resulting in improved overall timekeeping and expense management
Rose Hill Healthcare Resources, Dumfries -VA
Office Assistant Jul 2021
Efficiently managed office supplies inventory, ensuring timely replenishments to support seamless operations
Maintained meticulous file records within the Generation Homecare system, upholding data accuracy and organization
Upheld strict confidentiality protocols for all sensitive information, fostering trust and compliance within the workplace
Contributed to the recruitment process by screening resumes, scheduling interviews (in-person and via Zoom), conducting reference checks, extending job offers, and assisting in new employee orientation
Facilitated smooth onboarding procedures, including adding new staff members to the system and ensuring the completion of all onboarding tasks, enhancing the integration of new team members
TECHNICAL SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Slides)
Data Entry and Management
CRM Software (e.g., Salesforce)
Digital Tools and Software Proficiency
Timekeeping Software (e.g., Practice Engine)
File Management Systems (e.g., Generation Homecare)
Zoom and Video Conferencing Tools
Internet Research
Basic IT Troubleshooting
Social Media Management
Email Management
Inventory Management Software
Office Assistant July 2021 – September 2022
Rosehill HealthCare Resources Dumfries -VA
Efficiently managed office supplies inventory, ensuring timely replenishments to support seamless operations.
Maintained meticulous file records within the Generation Homecare system, upholding data accuracy and organization.
Upheld strict confidentiality protocols for all sensitive information, fostering trust and compliance within the workplace.
Contributed to the recruitment process by screening resumes, scheduling interviews (in-person and via Zoom), conducting reference checks, extending job offers, and assisting in new employee orientation.
Facilitated smooth onboarding procedures, including adding new staff members to the system and ensuring the completion of all onboarding tasks, enhancing the integration of new team members .
Orchestrated the timely and precise completion of all necessary documentation, ensuring strict adherence to regulatory standards and organizational protocols.
Spearheaded operational optimization by managing inventory supplies, upkeeping office equipment, and proactively procuring replacement resources, when necessary, thereby bolstering workflow efficiency and resource availability.
Assistant Manager August 2019 – May 2020
Community Concept Inc.
Orchestrated the timely and precise completion of all necessary documentation, ensuring strict adherence to regulatory standards and organizational protocols.
Fostered individual engagement by facilitating tailored recreational, social, and community activities, aligning with personal preferences and plans to enhance overall well-being and integration.
Executed daily Medication Administration Record (MAR) entries meticulously, ensuring the secure and accurate dispensation of medications in alignment with healthcare guideline.
Spearheaded operational optimization by managing inventory supplies, upkeeping office equipment, and proactively procuring replacement resources, when necessary, thereby bolstering workflow efficiency and resource availability
CERTIFICATIONS & TRAINING
Labour Law & Application HR Certification Centre Aug 2021
PHR Certification Program (Ongoing) HR Certification Centre Aug 2017
Diploma In Business Administration Institute of Commercial Management (U.K) Jun 2016
Customer Service Training & Corporate Networking Nfoni Group Jun 2010