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Customer Service Support Specialist

Location:
Lancaster, TX, 75146
Salary:
19.50
Posted:
February 15, 2024

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Resume:

CLARENCE R. BANKS

**** *.**** ****** **

Apt. ***

Dallas, TX 75236

ad3nlj@r.postjobfree.com

Cell: 469-***-****

OBJECTIVE

Seeking a full- time position with a quality company that is committed to excellence in customer service, through teamwork, interpersonal relationships and integrity.

SUMMARY OF QUALIFICATIONS

A detail-oriented, self-motivated professional with extensive customer service experience. Works well independently and as a strong team member. Areas of expertise include:

• Over fourteen years customer service experience

• Ability to multitask

• Interpersonal skills

• Conflict resolution skills

• Knowledge of Microsoft Office

SIGNIFICANT WORK EXPERIENCE

Andrews Distributing Company, Dallas, Texas

Delivery Support Specialist (August 2011 to June 2017)

Assisted with deliveries to all scheduled accounts.

Stocked all windows, shelves, coolers and cold boxes.

Maintained fresh products by rotating inventory supplies.

Kept backrooms and inventory areas clean and organized.

Assisted with job duties and responsibilities of the driver.

Completed the assigned route in a safe and efficient manner in varying weather conditions and challenging environments.

Maintained a professional rapport and image with store personnel and customers.

Stanpac USA LLC, Dallas, Texas

Half Gallon Lid Maker (January 2008 to October 2010)

Worked with blue bell creameries to make the packaging for products

Regulus Group, Dallas, Texas

Retail Opex operator (March 2004 to May 2007)

Processed bill payments for multiple clients.

Retrieved mail from the dock and took it in the mail preparation area.

Counted trays, logged and quickly sorted mail by doing a preliminary sort to extract mutilated items.

Transferred prepped trays of work unto a rack and pulled rack to Extraction Machines for processing.

Completed work pulled from designated pockets, loaded them onto carts and delivered to the next processing area.

Cleaned and maintained the area daily by thoroughly vacuuming and cleaning work station.

Samson’s Carpet Cleaning, Dallas, Texas

Carpet Installer (October 2003 to March 2004)

Responsible for measuring and prepping rooms for the installation of carpet.

Prepared samples for selection, ripped up old flooring, and installed carpet in residential and commercial buildings.

Cabinet Work

Duncanville Texas

March 2022-January 2024

My job was to pick and pull all the part to build the cabinets for many different companies, it was very hard work, I was working in different types of weather.

EDUCATIONAL AND PROFESSIONAL TRAINING

Langston University- Langston, Oklahoma (August 2003 to May 2004)

Stephen F. Austin State University- Nacogdoches, Texas (August 2002 to May 2003)

High School Diploma- Graduated May 2002

Lee Gresham Pinkston High School, Dallas, Texas



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