Professional Summary

Over * years of experience as a Quality Assurance Test Analyst / Quality Assurance Tester, performing both manual and automation testing of applications using selenium.

Exposure in Finance, Banking, Health Care and Manufacturing industries.

Expertise in project management skills by handling all meetings, data analysis, documentation, and business reports.

Extensive experience in testing of large client server applications, Web based applications.

Experience in developing test cases to validate Pega application, including testing of rulesets and workflows.

Hands on experience in executing test plans, perform manual and automated testing of workbaskets, worklists, and other Pega features.

Full life cycle experience in Quality Assurance, including Black Box, system, integration, database, GUI, Functional, Regression, Unit testing, User Acceptance, Smoke testing and Saity testing of both client-server and web-based applications.

Hands on experience with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and have Exposure to Agile process and methodologies.

Well conversant with software testing methodologies including developing Test plans, Test scenarios, Test cases, Test procedures, Test reports and documenting manual and automation tests.

Involve in developing and maintaining Test Matrix and Traceability Matrix and performing Gap Analysis.

Extensive experience on test Automation using testing tools like Selenium, TestNG.

Effectively involved in bug tracking, reporting, reviewing, and analysing test result using Quality Centre and knowledge of bug tracking tool like HP ALM and JIRA

Worked in using Microsoft Office tools and well versed with SQL, PL/SQL queries to run the data integrity tests.

Excellent communication and interpersonal skills with problem solving abilities, effective in working independently and an exceptional team player.

Technical Skills:

Pega Testing

Defect Logging

GUI Testing

Automation

Test Design & Execution

Test Strategy & Planning

Smoke Testing

Continuous Integration

RTM

System Testing

Regression

Selenium

TestNG

API Testing

Java

SQL

Appian Testing

Maven

Version Control

Testing/Other Tools

Selenium, Postman, Pega, Appian, GitHub, Jenkins, IntelliJ IDEA

Test Management & Bug Reporting Tools

ALM, JIRA, QC, TFS.

Operating Systems

Windows 10/11/XP, UNIX, LINUX

Databases

My SQL Server

Programming Languages

Java, SQL, PL/SQL

Certificates:

RPC CMBB (Certified Methodology Black Belt), Pegasystems

PCSA (Pegan Certified System Architect), Pegasystems

Professional Experience

Client: FTB(EDR2) (CGI) July2023 – Present

Role: Test Analyst

The Franchise Tax Board (FTB) is a governmental agency in the state of California, responsible for administering personal and corporate income taxes. It oversees the collection of taxes and ensures compliance with California's tax laws. The FTB plays a crucial role in revenue generation for the state and provides various services to taxpayers, including processing tax returns, conducting audits, and offering assistance with tax-related inquiries.

Responsibilities:

Prepared requirement traceability matrix and test coverage report.

Developing test cases, test procedures and test data from requirement document.

Involved in test plan and test case review meetings.

Created test plans and test cases for Pega applications, including testing of workbaskets, worklists, and other Pega features.

Conducted system testing, integration testing, and user acceptance testing of Pega workflows, user interfaces, and data integrations.

Worked with developers to ensure timely resolution of defects and other issues related to Pega rules.

Updating the test cases document according to review comments.

Used Excel to make data defect and application defect report.

Performed Smoke, System testing, system Integration Testing, and Regression testing.

Prepared Test cases, Bug Tracking report, Logging and reporting bugs using TFS.

Experience developing a Comprehensive Test plan report inclusive of all testing activities.

Updating status report daily basis and weekly basis by conducting meetings with QA team.

Conducted functional testing for applications to ensure requirements are meet.

Extensively interacted with developers to analyse and resolve the issues that were encountered while testing the application.

Environment: TFS, Internet Explorer and MS Windows, SharePoint.

Client: Brady (Maantic INC) Sep 2021 – Oct 2022

Role: Senior QA

Brady Corporation is an American company that develops and produces specialized products, technical tools, and services for identifying workplace component usage.

Responsibilities:

Coordinated with Scrum Master and stakeholders for Understanding the business requirement and technical specification documents.

Participated in various meetings in an agile environment, including sprint planning, daily stand-up meetings, sprint retrospective and meetings to review defects.

Guiding and mentoring team members, clarifying their queries, helping them to fix manual and automation related issues.

Creating and managing Postman collections and environments

Created test plans and test cases for Pega applications, including testing of workbaskets, worklists, and other Pega features.

Conducted system testing, integration testing, and user acceptance testing of Pega workflows, user interfaces, and data integrations.

Worked with developers to ensure timely resolution of defects and other issues related to Pega rules.

Developed and executed comprehensive test plans for a RESTful API using Postman, resulting in increased code quality and reduced production issues.

Prepared requirement traceability matrix and test coverage report.

Developing test cases, test procedures and test data from requirement document.

Involved in test plan and test case review meetings.

Updating the test cases document according to review comments.

Used Excel to make data defect and application defect report.

Performed Smoke, System testing, system Integration Testing, and Regression testing.

Prepared Test cases, Bug Tracking report, Logging and reporting bugs using Quality centre and JIRA.

Experience developing a Comprehensive Test plan report inclusive of all testing activities.

Updating status report daily basis and weekly basis by conducting meetings with QA team.

Conducted functional testing for applications to ensure requirements are meet.

Extensively interacted with developers to analyse and resolve the issues that were encountered while testing the application.

Environment: Selenium, Quality Centre, Internet Explorer and MS Windows, SharePoint.

Client (subsidiary of Al Turki), Maantic Apr 2021 -Aug 2021

Role: Senior QA

Inma is a leading technology solutions provider to the healthcare sector in Saudi Arabia

Responsibilities: -

Designed and implemented testing strategies to ensure that products meet quality standards.

Created test plans and test cases for Appian applications, including testing of workbaskets, worklists, and other Appian features.

Conducted system testing, integration testing, and user acceptance testing of Appian workflows, user interfaces, and data integrations.

Worked with developers to ensure timely resolution of defects and other issues related to Appian rules.

Given application participated in test design walkthroughs and demos to client and internal teams.

Collaborated with developers and product owners to identify and prioritize test scenarios, ensuring that all critical functionality was thoroughly tested

Identified defects and issues in application and provided feedback on how to improve them

Collaborated with cross-functional teams, such as development for root cause analysis, business analyst/client for requirements gathering for risk analysis and test planning

Used Selenium using Java and TestNG framework to build and maintain automated

regression suite

Analyzed testing results and provided regular updates to project stakeholders

Developing Trackability Matrix which is a proof of document to ensure that all the specifications are been tested and has no defect.

Planning and reviewing the Test cases for Functionality,

Participating in walkthrough meeting for the evaluation of the test plan with the Sr. Functional Tester, and design development team including code developers.

Performing manual (Functional) testing on different Environments like Build, and production of the Application by executing the Test Cases.

Involve in Black box testing, Functional testing, Integration testing, ad-hoc testing,

Responsible for collecting the test data in the pre-testing phase for positive and negative scenarios.

IFFCO-Tokyo, Maantic Oct 2020 – Mar 2021

Senior QA

IFFCO and Tokio Marine Group (insurance group in Japan)

We performed API testing on application using Postman and used JIRA to report bugs.

Responsibilities: -

Created test plans and test cases for Pega applications, including testing of workbaskets, worklists, and other Pega features.

Conducted system testing, integration testing, and user acceptance testing of Pega workflows, user interfaces, and data integrations.

Worked with developers to ensure timely resolution of defects and other issues related to Pega rules.

Closely worked with BA and stakeholders for requirements gathering

Prepared and designed test plan and test cases

Executed test cases in Pega and made sure quality of application is met

Developed and optimized SQL queries to extract data from a database with over 1 million records

Analyzed customer data using SQL and created reports to identify trends and opportunities for improvement

Performed API testing using Postman

Maintained and executed selenium regression suite

Used Sql queries to validate database entries

Documented and tracked defects and issues using quality assurance tool (ALM and JIRA)

All the Bugs that came up during testing process were reported through JIRA bug reporting tool

Raised the Ticket in JIRA against defect of each module.

Participated in reviews and defect report meetings weekly

Involved in regression testing for the modified builds.

Interacted with developers and Managers to identify and resolve technical issues while performing automation testing using Selenium in Twist.

Environment: Java, JIRA, IE, Firefox11, Firebug, selenium IDE selenium web driver, MS OUTLOOK.

TNT - John Hancock, Cognizant Sep 2017 – Jun 2020

Associate QA

TNT Claims is a Life Claims application which deals with Interest Rate Calculation for Death Claims

Responsibilities:

Analysed system specifications and business requirements and helped create the detailed Test Plan.

Created Test Cases to check the functionality of Application

Highly involved in KT sessions, wrote test plan and conducted reviews on each test plan.

Executed the test scripts and store each iterative result with related properties (Date, Time, Defects, and Expected/Actual results).

Tested all test scenarios.

Created test plans and test cases for Pega applications, including testing of workbaskets, worklists, and other Pega features.

Conducted system testing, integration testing, and user acceptance testing of Pega workflows, user interfaces, and data integrations.

Worked with developers to ensure timely resolution of defects and other issues related to Pega rules.

Generated automated scripts using Quick Test Pro; modified script-using VBScript.

Used VB script to write executable functions that are embedded in or included from HTML pages and interact with the Document Object Model (DOM) of the page.

Conducted system testing for applications to ensure requirements are meet and defects are managed under insurance plans and types of loans.

Recorded VB scripts in QTP to perform Functionality testing.

Tested the properties of the tables using table checkpoints using QTP.

Perform functional testing and regression testing on each field of Interest and types of loans.

Communicated changes to requirements promptly and precisely to all personnel involved.

Used tracer and clipboard for software development and defect tracking tool.

Updated bug status in JIRA through regular communications with Development team.

Reported directly to the test lead and discussed all issues occurred during testing.

Collaboratively work with developers, business analysts and discussed technical problems.

Met with the developers and technical content writers on a daily basis to update the test documents.

Extensively participate in weekly status meeting with Project manager to discuss the current and future issues for testing plan as well as testing procedures.

UBS, Cognizant Oct 2016 – Aug 2017

QA Associate

UBS is a Swiss multinational investment bank and financial services company

Responsibilities:

Closely worked with Client PO for requirements gathering and analysis

Executed test cases in Pega and made sure quality of application is met

Designed and executed test scenarios and test cases

Contributed to test estimations

Performed regression and smoke testing

Identified and analyzed defects, their impact and priority

Manually tested the new test cases for new functionality and automated them for using Quick Test Professional.

Quality Centre for bug reporting, tracking and documentation on the Bug tracking System.

Interacted with the developers to report and using Quality Centre.

Developed and maintained Test & Traceability Matrices.

Manually tested the web application to ensure the flow of the application functionality.

LBG (Lloyd’s banking group) Cognizant May 2013 – Sep 2016

Programmer Analyst QA

Lloyds Banking Group is a British financial institution

Responsibilities:

Analysed system specifications and business requirements of end clients and used agile scrum Methodology.

Created test plans and test cases for Pega applications, including testing of workbaskets, worklists, and other Pega features.

Conducted system testing, integration testing, and user acceptance testing of Pega workflows, user interfaces, and data integrations.

Worked with developers to ensure timely resolution of defects and other issues related to Pega rules.

Created detailed Test plans to check the functionality of Application.

Responsible for creating test case templates to facilitate mapping of manual test cases to automation test scripts.

Developed Tractability Matrix which is a proof of document to ensure that all the specifications are been tested and has no defect.

Planning and reviewing the Test cases for Functionality, Security, Database and User Acceptance testing.

Participated in walkthroughs for the evaluation of the test plan with the QA Lead and design and development team.

Performed manual testing on different Modules of the Application by executing the Test Cases.

Used HPALM for loading requirements and bug tracking.

Involved in Black box testing, Functional testing, Integration testing, ad-hoc testing, Smoke Testing, Regression testing.

Effectively involved in bug tracking, reporting reviewing and analysing test result using JIRA

Responsible for collecting the test data in the pre-testing phase for positive and negative scenarios.

Environment: Manual Testing, HP ALM, Ms EXCEL, Agile methodology, Web application, SharePoint 2003

Education:

Bachelor of Engineering from SCSVMV Chennai, India

Contact this candidate