Ra-Sean Barber

Powder Springs, GA ***** • 678-***-**** • ad3nj3@r.postjobfree.com

Professional Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

Manage Budgets

Client Engagement

First Aid

Leadership Skills

Critical Thinking

Safety Techniques

Clinical Psychology

Structural Fittings

Information Confidentiality

Customer Service

Task Delegation

Train Employees

Corporate Social Responsibility

Employee Supervision

Staff Management

Quality Standards

Office Administration

Time Management

Cost Management

Accounting Techniques

Order Supplies

Service Ticket Accuracy

Attention to Detail

Customer Relationship Management

Power Tool Proficiency

Hand Tool Knowledge

Analytical Thinking

Scheduling and Coordination

Issue and Problem Resolution

Troubleshooting Abilities

Diagnosis and Troubleshooting

Hospitality and Accommodation

Maintenance and Repair

Adaptable and Flexible

HVAC and Refrigeration Systems

Work History

Service Manager, 01/2022 to Current

IRT Living – Dunwoody, GA

Resolved customer complaints in professional and timely manner. Hired, trained and supervised team of service staff members to meet business goals. Developed and maintained positive relationships with customers to build rapport and trust. Met with customers to discuss service needs and offer available solutions. Monitored inventory levels and placed orders to replenish stock. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Service Technician, 02/2015 to 12/2021

MAA – Dunwoody, GA

Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance. Responded to customer inquiries quickly and professionally to increase satisfaction. Installed new equipment and explained operation and routine maintenance protocols to customers. Inspected equipment to diagnose operational issues. Explained diagnostic findings to customers and outlined repair or service options. Adhered to safety protocols and policies to reduce workplace hazards. Maintained accurate records of service calls and customer interactions for training and accountability purposes.

Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Personal Trainer, 08/2013 to 12/2014

Anytime Fitness – Powder Springs, GA

Trained clients during strength training, cardio vascular exercise, and stretching. Demonstrated proper technique for exercises to avoid injuries. Motivated clients to stay on track with fitness goals with positive and friendly approach. Assisted clients with personal fitness goals through realistic objectives. Designed specific workout systems for individual clients based on performance ability. Grew customer base through word-of-mouth referrals based on customer satisfaction and results. Maintained up-to-date knowledge of fitness training methods to inform approach. Developed customized fitness plans for wide range of clients to expand services. Explained exercise modifications and contraindicated movements to participants with history of injury.

Education

High School Diploma : GPA3.8, 01/2003

Continental Academy - Lithia Springs, GA

Certifications

•CAMT

•Certified Personal Trainer

•Certified Nutrition Coach

•EPA: Universal

•CPR Certified

Contact this candidate