Sanjay Arora
Ann Arbor, MI ***** Mobile: 734-***-**** ad3niq@r.postjobfree.com
www.linkedin.com/in/sanjayarora1
A forward-thinking leader that is Agile focused on managing large teams and clients. Strategic enterprise SaaS consulting, client management and services focused roles and managing consultative services in emerging trends and digital transformation technologies are high interest areas. KEY TAKEAWAYS
Entrepreneurial Drive and Work Ethic • Technology Sales • Strategic & Target Account Selling
• Solution Selling • Prospecting • Sales Methodology • Customer Liaise • Consultative Workforce Services & Global Delivery • Team Leadership • People Management and Development • Partner Alliance
CERTIFICATION
AI and Healthcare: How to Bring Analytics and AI into the Clinical Setting PROFESSIONAL DEVELOPMENT
Business Alliance Program (BAP) Sales Training, Oracle Corp • Estimation Methodology Functional Point Analysis • Target Account Selling (TAS) Advanced Strategies Program, Microsoft Corp. • CRM Selling Techniques
SUMMARY
Experience covers all aspects of selling to include developing and maintaining senior level relationships, prospecting, pricing and contract negotiations and account growth and management. Solid leadership skills, developing and growing technical teams, managing large internal groups across technologies and industries with employee acquisition/development and P&L responsibility, and supplier/outsourced and virtual/cross-functional resources.
Identified, created, and managed strong front-end partnerships. Offering 20+ years of leadership in managing and optimizing the delivery of business solutions for companies and clients in healthcare technology solutions (provider, payers & labs), public sector, higher education, medical devices equipment & manufacturing. These organizations have spanned in size from a few hundred to several thousand employees varying from startups to well established organizations. Successful management of client, contractor, vendor, and employee relations in varied environments, implementing best practices in onsite & offshore operations to ensure quality and consistency in delivery of consulting services.
Experience in consultative sales/pre-sales or business development experience within major accounts focused on solution assessment, evaluation, implementation & integrations, migrating to ERP Cloud
(OCI), Robotic Process Automation (RPA) solutions, Oracle JD Edwards global roll-out & deployments, Accounts payable invoice automation software services, Microsoft Dynamics 365 F&O implementation, XTend services (product engineering & development), Intelligent Spend Management (Procure-to-Pay platform), FOG (Fats, Oils & Grease) management software for Municipalities, Waste Haulers and Food Service Establishments & Ent Digital Adoption Platform (DAP) leveraging Toonimo via digital walkthroughs to achieve the ultimate self-service experience across all channels. Select, direct, manage, evaluate, develop, and coach staff. Agile, problem-solver, and leader with a continuous improvement mindset. EXPERIENCE
Cyret Technologies Inc, Virginia 2022 to 2023
Director of Sales & Marketing
Cyret Consulting practices help companies make their operations a strategic asset and a competitive advantage by offering transformational business outcomes. Solutions across multiple industries and multiple countries across Americas, Asia Pacific, Middle East, and Europe.
● Lead the organization efforts in growing its services, solutions and products portfolio with market intelligence, networking, and social presence
● Represent Cyret as brand ambassador at various marketing events and regional user’s groups, social media channels & others
● Led Business development, Sales, and Marketing efforts in all Cyret’s service offerings – Software solutions, Technology & transformative services, Software License & RFPs
● Drive growth by identifying and capitalizing on new process automation opportunities within the healthcare sector
● Selling and introducing Cyret products and services at executive level in commercial and public sector organization
● Executed comprehensive Sales and Go-To-Marketing plan to meet and exceed the organizational goals
● Present proposal & solution offerings to customers to achieve total revenue growth, margins, and customer satisfaction to drive net new deals within medical devices enterprises
● Managed existing account base by providing service solutions to meet customer needs, value creation and customer governance. Articulate the vision and partner with technology partners across key industries by delivering automation transformations Esperto Systems Inc, Michigan 2010 to 2021
Director, Client Services
Esperto Systems Inc (ESI) is a technology consulting company delivering strategic solutions across healthcare providers including EMR/EHR, Clinical Information Systems and Clinical Solutions, payers, commercial and state government clients.
● Manage the overall relationship and communication with key clients including evaluation of business acquisition strategies and business delivery
● Worked closely with project team members and directly managed clients following project management methodology methods to help define and lead implementation of cross-functional and technical projects, recommending resourcing strategies to ensure optimum support for multiple projects
● Utilized strategic partnerships, supplier relationships, recommendations, and professional associations to hunt for prospects. Identified, developed, and closed opportunities through proactive campaigns to senior decision makers
● Managed client services agreements, project services, professional services communications, project schedules and project financials
● Maintained a high knowledge level of related technologies to determine potential level for the enterprise, evaluating and recommending technologies and right digital talent that can positively impact the organization
● Grew scale and revenue responsibilities by 15% year-on-year business growth with a core team of healthcare professionals and developed external partnerships by building consulting sales organization responsible for selling transformation deals NetXert, Inc. Michigan 2000 to 2009
Strategic Alliance with Actuate and Oracle Corp
Director, Technology Consulting & Professional Services netXert is a global eBusiness Solutions provider in technology services and consulting. It offers several technology-based practices each of which have successfully implemented end-to-end application development, Peoplesoft Oracle Apps implementation, Oracle Fusion products, CRM/e-Reporting and high value technology consulting through a combination of deep industry and domain skills using global delivery methodology.
● Manage and execute the entire end-to-end selling process working closely with the delivery team
● Develop key relationships and help drive strategic recommendations. Own a portfolio of strategic accounts ranging from $8M to $10M+ with 10-90 FTEs. Coordinate with multiple internal stakeholders to ensure development of best solution and differentiated deals.
● Account & customer relationship management focusing on high quality building and nurture network for business growth
● Collaborate closely with new clients to creatively design a solution package that successfully addresses their business needs and changing requirements
● Ensured a positive collaborative work environment for the team and managed onsite-offshore project timelines and deliverables
● Build a strong market reputation for the company in consulting services, strategic analysis of market trends, partner contacts, competition, company and personal relationships, vertical expertise and most importantly clients and contacts Megasys Software Services Inc, Michigan 1998 to 2000 Sr. Account Executive
● Develop account strategies and tactical penetration plans for client acquisition and development particularly in the domain of ERP/CRM implementation and management
● Work closely with assigned clients for software implementation services with focus in ERP higher education segment (Oracle PeopleSoft Ent Campus Solutions, Student Financials & Oracle Campus solutions). Understand customer business needs and craft a value proposition to position analytics reporting solution development (Actuate), EAI tools and Business Intelligence EDW projects
BirlaSoft 1995 to 1998
Business Alliance Partner of Oracle Corp
Sr. Engagement Manager, Consultative Sales
● Design and execute brand building initiatives with Oracle Corp and positioned Oracle ERP with Engineering & Utility clients
● Lead new business and sales efforts to meet revenue and profit objectives for RDBMS and application sales for the region. Effectively communicate with influencers to drive global alignment of programs and ensure regional satisfaction with development of Oracle based application programs
EDUCATION
Bachelor of Science, Engineering
Major: Computer Science
Govt College of Engineering, Amravati University, Maharashtra, India