Human Resources Front Desk
Resume:
Jennifer Poplin
Reliable, hardworking and great communication skills
East Bend, NC 27018
***************************@***********.***
I’m a 40 year old who has worked in a variety of positions such as dental assistance, server, hotel front desk, cashier, construction, and virtual assistants. I recently was owned and operated my own cleaning business. Although due to the pandemic, I took on the responsibilities of managing my ex-husband’s business. Having these experiences has given me a great work ethics . I'm very driven by actually want to succeed in life. I'm also taking college courses for my bachelor in Science and Psychology and human resources. I am pursuing a career in helping others and working in the field of substance abuse treatment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner and Operator
Nichols does-it-all - Galax, VA
August 2017 to Present
I answered the phone and scheduled contracts then would call to order materials for our employers. We prepared the sites for demolition and then cleaned the area for reconstruction. Then we reconstructed new designs and layouts for the clients
. We furthermore cleaned homes for resale, and took care of the landscaping the homes. Our team's would do everything from drywall, construction of rooms, flooring everything but HVAC system and electrical. Virtual Assistant
Upwork
May 2021 to January 2023
Administrative task
Schedule meetings
Schedule appointments
Make travel arrangements
Strong internet connections
Experience using communication tools such as Skype, Facebook, instagram also zoom Responding to email and phones
Book travels and accommodations
Manage a contact list
Prepare customer speed sheets
Keep online records
Organize managers calendars
Preform market research
Create presentations as assigned
Address employees administrative queries
Provide customer service as first point of contact Server
Applebee's - Winston-Salem, NC
October 2015 to February 2016
• Welcomed customers as they arrived
• Took orders
• Prepped orders
• Served food
• Checked on customers frequently
• Took beverage order
• I then promoted our specials and took food order
• Spot seated while punching orders in the POS
• Helped essay tray food
• Took to table
• Took refills
• Pre busted
• Took check
• Got payment made the correct change
• I also cleaned the workstation
• Opened for the day making everything that was needed for the day
• Handled a high volume of customers regularly
• Worked at a restaurant
• Handled a high volume of customers regularly
• Greeted guests
• Prepped lunch, dinner, orders, and breakfast
• Took and memorized orders
• Served food
• Checked on customers frequently
• Cleared tables
• Processed transactions
• Cleaned and Sanitized
Server/Cashier
Yadkin plaza restaurant - Yadkinville, NC
January 1997 to August 2015
• Handled a high volume of customers regularly
• Welcomed customers as they arrived
• Took orders
• Prepped orders
• Served food
• Checked on customers frequently
• Bussed tables
• Set up payments by POS
• Took beverage order
• I then promoted our specials took food order
• Spot seated while punching orders in POS
• Helped essay tray food
• Took to table
• Took refills
• Pre busted
• Took check
• Got payment made correct change
• I also cleaned station
• Opened for the day making everything that was needed for the day
• Handled a high volume of customers regularly
• Worked at a restaurant
• Handled a high volume of customers regularly
• Greeted guests
• Prepped lunch, dinner, orders and breakfast
• Took and memorized orders
• Served food
• Checked on customers frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized restaurant
Dental Assistant/Receptionist
Wyo clinic - Courtney, NC
May 2006 to January 2008
Chairside assistance during procedures
Answered phone
filed files
Ordered materials
Stocked
Sterilization equipment in an autoclave
Took payments
Billed insurance companies
Server
Cracker Barrel
April 2003 to September 2005
• Took beverage order
• I then promoted our specials took food order
• Spot seated while punching orders in POS
• Helped essay tray food
• Took to table
• Took refills
• Pre busted
• Took check
• Got payment made correct change
• I also cleaned station
• Opened for the day making everything that was needed for the day
• Handled a high volume of customers regularly
• Worked at a restaurant
• Handled a high volume of customers regularly
• Greeted guests
• Prepped lunch, dinner, orders and breakfast
• Took and memorized orders
• Served food
• Checked on customers frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized restaurant
Cashier
Hamptonville grocery - Yadkinville, NC
January 1999 to February 2001
• Opened the store
• Greeted customers
• Handled customer complaints and concerns
• Received and processed returns
• Rang up purchases
• Counted out cash drawers
• Stocked shelves
Education
Bachelor's degree in Psychology
South University_Savannah Online - Savannah, GA
January 2023 to Present
Bachelor of Science in Criminal Justice/Human Services Colorado Technical University-Online - Denver, CO
January 2020 to Present
Dental assistant
Univerisity of North Carolina
Skills
• Microsoft office word and excel (4 years)
• Infection Control Training (3 years)
• Chairside Assisting (3 years)
• Medical Billing (1 year)
• Dentrix (3 years)
• Dental Receptionist (3 years)
• Dental Assisting (3 years)
• Medical Imaging (3 years)
• Medical Scheduling (3 years)
• Medical Coding (1 year)
• HIPAA (10+ years)
• POS (10+ years)
• EMR Systems (Less than 1 year)
• Laboratory Experience (3 years)
• Insurance Verification (3 years)
• Busser (10+ years)
• Front Desk (10+ years)
• Data Entry (5 years)
• Medical Records (3 years)
• Anatomy Knowledge (4 years)
• Medical Terminology
• Vital Signs (10+ years)
• Office Management (10+ years)
• Sales (10+ years)
• Social media management
• Medical office experience
• Documentation review
• Customer service
• Mac OS
• Personal assistant experience
• Detailing
• Dental office experience
• Transcription
• Microsoft Powerpoint
• Phone Etiquette
• QuickBooks
• Epic
• Clerical Experience
• Leadership
• Microsoft Office
• Farming
• Horticulture
• Mowing
• Cash handling
• Medical receptionist
• Windows
• Financial services
• Communication skills
• Computer literacy
• Computer skills
• Restaurant experience
• Presentation skills
• Data collection
• Bilingual
• Financial services
• Social media marketing (2 years)
• Front desk
• Office management
• Customer service
• Cash register
• Restaurant experience
• Typing
• QuickBooks
• Cooking
• Leadership
• Sales
• Personal assistant experience
• Cash handling
• Construction
• POS
• Plumbing
• Serving
• Manufacturing
• Project management
• Hospitality
• Bartending
• Direct sales
• Hotel experience
• Documentation review
Awards
HRD
July 2014
Silver certificate
Human Resources and development
May 2015
Took an 8 week course on interaction with people in the work place Becoming and love and logic parent
May 2019
I received a certificate of completion
American Hotel & Lodging Educational Institute
May 2019
I received a certificate on completion for the skills task and results Training Policy council President of the head starts the program in surrounding areas October 2010
I sat as chairman of the board of directors of Yadkin countries who voted for the Programs graining grants that they receive through the physical year and how to distribute the profitable income that the Headstart program receives. Hi discuss with them what can we do to improve the program also discussing discuss with the parents Liens of what we can do to improve the outcome of our children’s experience. I so chaired meetings with the parents of 5 surrounding areas. what are your meetings with parents.
Certifications and Licenses
HRD
July 2014 to Present
I received a silver in my HRD classes and also have certificates for typing class I can type 120 wpm Food Handler Certification
June 2009 to May 2011
I took online courses for my work and took it again twice after it ran out Certificate of Achievement of Hospitality skills training Present
I received an award for hospitality skills training through Asheville Buncombe technical community college
CPR Certification
X-Ray Certification
Nitrous Oxide Certification
Registered Dental Assistant
BLS Certification
AED Certification
Additional Information
I've got excellent work ethic and wonderful people skills. I'm also friendly and helpful to others
Contact this candidate