Middle East Training Delivery

Curriculum Vitae

Objective:

Enthusiastic and versatile professional with over 12 years of experience, seeking a dynamic role to provide educational training and manage training programs and operation. I aim to apply my robust organizational skills, educational background, and collaborative approach to contribute significantly to the team's success. Excited about the prospect of personal and professional growth in a challenging environment. Academic Background:

Bachelor of Degree at Bangalore University: Subjects History, Economics & Sociology

(MA) at Bangalore University (Sociology)

Skills:

● Strong public relation skills and strong networking with the stakeholders of an organization

● Proficient at MS Office and various educational Apps

● Training delivery

● Program planning and execution

● Resource coordination and task execution

● Cross funcational collaboration

● Communication skills

Achievements:

● Successfully planned and executed teacher training in more than 260 MyPedia schools in Andhra Pradesh,

Karnataka, and Telangana.

● Collected approximately 4 crores from MyPedia schools and received an award for achieving 100% collections in 2019-20 at Pearson.

● Played a key role in securing teacher training business

(Approximately 3 crores) from schools in Middle East countries for The Teacher Foundation.

Language known:

English, Hindi, Kannada,Tamil

Contact Details

Nancy Gerard

*************@*****.***

Linkedin:

https://www.linkedin.com/in/na

ncy-gerard-3532a135/

Mobile: +919*********

Bangalore

Work Experience:

I. Cluster Manager :- Questt RealLearning Technologies Private Limited. September 2022- January 2023

Strategic Customer Engagement:

● Providing sound advice to potential and existing customers.

● Interacting with leads, converting them into paying members.

● Contacting school heads to inform them about the company's products. Comprehensive Stakeholder Collaboration:

● Working with both internal and external stakeholders to ensure customer satisfaction.

● Coordinating pre-sales and post-sales follow-up.

● Achieving and exceeding KPIs set by the Manager. Proactive Market Monitoring and Relationship Building:

● Researching and discovering methods to increase engagement.

● Monitoring market trends and providing regular competitor feedback.

● Building strong relationships with the existing portfolio of clients. Feedback Loop and Continuous Improvement:

● Gathering feedback and translating it back to the team.

●

II. Deputy Manager :- Academic Relationship Manager at Pearson India Education Services Pvt Ltd August 2017 – July 2020 Holistic School Support:

● Efficiently managed academic and non-academic interventions in 25 schools in Karnataka.Supported school leaders and teachers in implementing Pearson’s curriculum MyPedia.

Teacher Training and Parent Orientation:

● Conducted teacher training programs on curriculum implementation and classroom pedagogies.Conducted parent orientation sessions to address queries and concerns related to the curriculum and onboard them to the MyPedia digital platform.

● Managed training calender of 260 Mypedia schools for ontime delivery with the help of full time trainers and freelancers

● Played active role in on boarding freelance academic trainers and consultants

Student Learning Outcome Support:

● Provided support to schools and teachers in ensuring students achieve learning outcomes through personal visits, classroom observations, and feedback sessions, including demo classes.

Sales Support and Recognition:

● Supported the sales team in pitches and played a role in closing deals in Karnataka.

● Took charge of collections and renewals, earning an award for achieving 100% collections in the year 2019-20.

Documentation and Reporting:

● Ensured proper documentation and carried out periodic reporting, with reports sent to school heads.

III. Sr. Coordinator :- School Relationship Manager at The Teacher Foundation Bangalore

January 2013 till August 2017

Global Expansion and Relationship Building:

● Established and strengthened TTF's relationship with schools in India & the Middle East.

● Successfully signed up schools for teacher training and academic intervention in Indian Schools in Oman, Doha Qatar, and UAE, marking TTF's first-ever association with schools in the Middle East.

School Enrollment and Program Success:

● Successfully enrolled schools in key locations in India for TTF's training programs.

● Achieved success in signing up schools for training programs in both India and the Middle East.

Leadership Seminars and Workshops:

● Organized multiple seminars and workshops on leadership for school heads across India.

Teacher Training and Support:

● Conducted training sessions for teachers on phonics, active learning strategies, and CBSE CCE.

● Provided support to fellow team members with business leads and capacity building.

● Efficiently managed teacher training calender and scheduling for the organization for schools in India, UAE and Oman

● Onboarded freelance trainers and consultant for seamless execution of the training program

Knowledge Sharing Events:

● Organized seminars for school heads and teachers to facilitate knowledge sharing and professional development.

IV. Circulation Manager at Education World Magazine, Bangalore July 2011 till April 2012

Subscription Department Leadership:

● Led the subscription department, achieving a substantial increase in the number of magazine subscriptions.

Stakeholder Relationship Management:

● Effectively managed relationships with school and college principals, fostering strong connections.

● Organized surveys related to IMRS (presumably an abbreviation) to gather valuable insights.

Issue Resolution and Administrative Efficiency:

● Efficiently handled issue resolution, ensuring prompt and effective solutions.

● Demonstrated strong skills in office administration for streamlined operations.

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