Alex J. Cuello

Coventry, CT ***** 781-***-**** ad3ngg@r.postjobfree.com

PROFESSIONAL EXPERIENCE

ACE Distribution Sales Rep June 2023 – Present

● Consistently the top earning salesmen.

● Maintain relationships with store owners/managers with responsive and proactive communication.

● Inform owners/managers of new and sales products, as well as low inventory levels.

● Perform tastings at various store locations to promote new or slower moving products.

● Open new accounts.

● Stay up to date on industry events and trends.

● Safely navigate to each stop on designated route. TruGreen Lawn Care Technician May 2023 – June 2023

● Treated lawns based on their needs at the time. Treatment knowledge includes dry/wet fertilizer and chemicals to eliminate weeds and pests.

● De-escalated any customer issues that arise by discussing any discrepancies between salesmen communications and assigned treatments and/or by providing education about lawn products and treatment methods.

● Safely navigated company vehicle to each stop on designated route. Erlich Pest Control Pest Control Technician Sept. 2022 – May 2023

● Performed duties required based on account needs, including checking and placing traps, setting bait stations, and finding and repairing possible entry points for pests.

● Educated customers of things they could do on their part to help control/eliminate any pest activity.

● Safely navigated company vehicle to each stop on designated route; consistently named one of the top three drivers every month based on safety rating.

Gordon’s Liquors – Waltham, MA Manager June 2021 – Aug. 2022

● Successfully managed store location with as little as 4 employees, due to maximum developed efficiencies. The most comparable location operated the same level of business with 8-12 employees.

● Received transfers and deliveries of up to 400 cases worth up to $50,000, 3-10 times per day. Completed all transfers for Gordon’s other 4 locations. Verified merchandise against receiving documents, performed counts and inspected for damage.

● Handled cash and credit transactions of $60-80,000 on a weekly basis, setting up and closing registers and preparing deposits.

● Often diffused situations that arose from a particularly difficult customer base; Refused service, issued trespassing orders, and called the local authorities when necessary.

● Open and closed store, ensured order and cleanliness, trained and managed employees, oversaw and processed orders for Drizly, and provided a high level of customer service. Georgio’s Liquors – Waltham, MA Receiver Aug. 2020 – June 2021

● Receive all merchandise from transfers and deliveries of up to 800 cases worth up to $50,000, 5-7 times per week. Verify merchandise against receiving documents, performing counts and inspecting for damage.

● Manage backroom stock, ensuring order, cleanliness, and safety. Create space for incoming product while maintaining organization for easy access to product needed on the floor that day.

● Communicate with owners to prepare backroom for incoming transfers and deliveries.

● Prepare Drizly orders for delivery.

● Provide high level of customer service on the floor and at the register. Oak Square Liquors – Brighton, MA Assistant Manager Aug. 2016 – Aug.2020

● Twice recognized as Best Liquor Store in Brighton/Allston by Brighton Main Streets for 2019 and 2020, surpassing Blanchard’s, Marty’s, Trader Joe, etc.

● Conceived of, organized and ran events such as weekly tastings, monthly charity event, holiday parties, competitions, etc. to create a community liquor store that people saw as a benefit to their neighborhood.

● Increased annual sales 9.5% from 2018-2019 and 10% from 2017-2018 with competitive pricing, strong vendor relationships and by cultivating strong neighborhood relationship.

● Raised $6,000 annually to benefit the Presentation School Foundation (PSF) Community Center, Bully Breed Rescue, Big Dog Walking, Three Piece Suit Football, Cradle 2 Crayons, Franciscan Children’s Hospital, Brighton/Allston Congregational Church, and more.

● Helped implement and promote Drizly, resulting in an increase in overall sales by $100,000 annually. Fulfilled orders and communicated with customers to ensure order accuracy and satisfaction.

● Provided high level of customer service by initiating conversation to determine buying needs, informing customers of new products, promotions and upcoming events, and maintaining constant presence on sales floor.

● Trained new employees on day to day business operations.

● Gained expertise about whisky and bourbon by attending tastings and other events, in additional to research completed out of personal passion.

● Proactively maintained knowledge of products, market trends, and local competitor pricing.

● Managed receiving, processing and maintenance of inventory.

● Handled cash and credit transactions in excess of $30,000 on a weekly basis, setting up and closing registers and preparing deposits.

Gordon’s Fine Wines & Liquors – Waltham, MA Catering Supervisor Aug.2013 – Aug. 2016

● Ran Catering Department (1.5-3 million dollar per year operation), managing six employees, processing in excess of 300 orders weekly. Order sizes ranged from 40 – 1,000 products per order.

● Promoted to Catering Supervisor within the first year of joining the company due to effective leadership and delegation skills, above average work ethic, quick absorption of product and business knowledge and willingness to work long hours.

Catering Clerk July 2012- Aug. 2013

● Learned about whisky and bourbon by attending tastings and other events, in additional to research completed out of personal passion.

Stop & Shop – Watertown, MA Peapod Associate July 2010 – July 2012

● Promoted from regular employee to runner/stager in under a year, and again promoted within about 6 months to Produce Department for Peapod.

Martin Reilly Realty – Waltham, MA Maintenance Associate July 2008 – July 2010

● Maintained seven apartment buildings, fixing fixtures ranging from sinks to water heaters, painting, cleaning, and removing snow and waste.

Upper Crust – Waltham, MA Cashier/Bartender 2008 – Dec. 2009

● In charge of closing registers and performing other end of business functions.

● Took orders over the phone and in person

● Provided high level of customer service to ensure accuracy of order fulfillment. EDUCATION

Waltham High School Waltham, MA

Diploma 2009

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