LYNETTE T. GRESHER

630-***-****

ad3ndk@r.postjobfree.com

I am a personable, results-orientated professional with over 25 years of experience in Client Service, Direct Sales, and Property Management. Strong organizational skills and ability to build brand and increase sales penetration. I possess excellent customer service skills and building effective relationships.

WORK HISTORY

Frontier Communications 2023-Current

Actively and consistently support efforts to simplify and enhance the customer experience.

Acquire new residential customers from assigned leads & territory based on door-to-door solicitation, outbound calling campaigns and lead follow-up.

Conduct proactive consultative needs analysis with new prospective customers.

Develop and deliver compelling sales presentations/proposals on products and services that meet customers' needs.

Support team and team goals by actively participating in all sales meetings and complete training programs.

Achieve monthly sales quotas.

Private Chauffer

2016-Current

•Multi-state transportation of passengers, including private clients, VIP clients

•Safe driving record, communication, time management, and customer service.

•Excellent 5* rating

In Home Expert

AT&T Mobility 2020-2021

•Ability to up-sell and transition warm leads into sales.

•Excellent time management skills, worked independently with strong communication skills.

•Engaged with customers to effectively build rapport and lasting relationships.

•Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.

New Home Sales Representative

Lennar 2019-2020

•Closed new home sales by utilizing corporate marketing materials/model homes.

•Maintained an extensive lease base by prospecting and booking appointments of newly generated prospects.

•Consistently maintain a detailed follow up system for potential prospects, referrals and realtors.

•Generated excitement by effectively identifying needs of potential home buyers in several price points and matching related solutions.

•Maintained buyers interests by effectively using listening and negotiation skills when confronted with objections, skepticism and conflict and counter with specific alternatives.

•Served as a trusted advisor/primary point of contact for home buyer from initial meeting through home post-settlement.

Door-to-Door Sales/Retail Associate

Xfinity 2014-2019

•Established and maintained a positive and trustful relationships with new and existing prospects and customers through exemplary customer service. Acted with integrity in all matters of business and applied ethical standards when making decisions.

•Knowledgeable of features, benefits and pricing for video, high speed internet, voice and home security. Emphasized on bundling products to ensure the achievement of goals and offering the best possible value.

•Generated new leads and increased products awareness by scheduling on -site marketing events and knocking doors. Build customer rapport to drive retention.

•Worked with internal teams to ensure operational efficiencies and service levels were met and exceeded customer expectations.

•Demonstrated excellent verbal and written skills and good technical capability.

Costco Wholesale 2012-2016

Merchant /Cashier

•Customer service, Merchandising, stocking, cashier

Prairie Point Apartments

Assistant Property Manager/ Leasing 2005-2010

•Ensuring all traffic, prospects, leasing, renewals and revenue data is correctly entered into the property software system.

•Produced daily, weekly, and monthly activity and operating reports.

•Maintained residents’ files are correct.

•Adhered to budgeted cost parameters and in general, maximizes property occupancy.

•Worked with property manager to perform monthly close and procedures monthly financial, leasing and other property activity reports.

•Worked with property manager and maintenance team to insure adherence to property standards. Worked with maintenance staff to schedule turnkeys and ensures apartment units are available for scheduled move-ins.

Software

Excel, Salesforce, Outlook, AS400, Microsoft Office, Word, Yardi, Fair Housing, Sabre

Awards

Xfinity -"Most Valuable Professional " 2012-2019

Xfinity Sales - Top 5% Direct Sales Representative 2012 -2019

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