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Customer Service Medical Sales

Location:
Knoxville, TN
Posted:
February 15, 2024

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Resume:

Anthony Maurice Cook II

**** ************ **** *********: 865-***-****

Knoxville, TN 37918 Email: ad3ndh@r.postjobfree.com

PROFESSIONAL PROFILE

Summary

As a highly motivated professional Navy Veteran aspiring to transition into the medical sales industry, I bring a robust work ethic, exemplary communication skills, and a dedication to cultivating relationships. While I may be in the nascent stages of my sales career, I am confident in my ability to swiftly acquire and adapt to new challenges. Endowed with a quick learning aptitude and a natural ability to connect with individuals, comprehend their needs, and foster enduring relationships, I approach my responsibilities with meticulous attention to detail and a proactive demeanor. My unwavering commitment to delivering exceptional customer service and surpassing sales targets aligns seamlessly with my eagerness to integrate into a dynamic medical sales team. I am enthusiastic about contributing my skills to propel organizational growth within this specialized field.

Skills

·Leadership and Managerial Skills

·Product Knowledge

·Time Management

·Detail Oriented

·Assertiveness

·Problem Solving

·Active Listener

·Independent Contracting

·Strong Interpersonal Skills

·Customer Service & Networking

·Adaptability

·Flexible

·Conflict Resolution

·Collaborative Skills

Professional Experience

Commercial Truck Business Owner

Owner- January 2023- present

• Procure contracts and develop relationships with various businesses within the area needing hauling and delivery

of goods

• Generate a million dollars in sales revenue of contractual services

• Oversee, assign, schedule, and monitor jobs/duties assigned to drivers

• Train new drivers on safety and required job duties

• Maintain quality customer service with brokers, businesses, and delivery customers

• Maintain Department of Transportation (DOT) and Federal Motor Carrier Safety Administration

(FMCSA) regulations

• Ensure safe delivery of appliances to individuals’ homes

Samsung

Field Service Manager- June 2020 to January 2023

• Field service manager for Samsung field technicians (Currently managing 6 technicians)

• Assign, schedule, and monitor jobs and duties assigned to Samsung technicians

• Train new technicians on safety and perfroming job duties

• Conduct safety trainings

• Independently complete service repairs and troubleshoot on Samsung appliances at customers residence

• Maintain Samsung certifications as a certified technician

• Daily customer interaction

Hyosung

Field Service Engineer-March 2017 to June 2020

• Installed, upgraded, and maintained Customers Automated teller machines

• Managed customers contracts and provide technical support during demos

• Perfromed preventative maintenance

• Performed daily troubleshooting and repairs

• Daily customer interaction

United States Navy

Boatswain mate – Feb 2012- Feb 2016

·Deck plate supervisor, overall in charge of maintenance and preservation on the ship. Conducted over 100,000 hours of maintenance over the last four years with flawless execution. With a 95% average on all inspections over the maintenance

·Top security personnel on the ship, was overall in charge of a 6-man team that was responsible for the overall safety while import or out to sea. Flawlessly executed a search and rescue mission, and also conducted a search and seizure of another vessel with six men leaving and six men returning.

·Landing signalman enlisted (LSE) in charge of the safe takeoff and landing for an aircraft landing onboard safely landed over 20 different aircraft onboard without any casualty.

·As a designated enlisted surface warfare specialist, where conducted training for over 1200 shipboard personnel which led to the ship being able to maintain ships integrity as well as allowed for the mission to be carried out.

Boys and Girls Club of Knoxville

Counselor - Mar 2011- Feb 2012

·Mentor for the youth group

·In charge of planning and organizing group trips and after school activates

·Developed a bond with the kids that for some had a huge impact on their life.

Education

Medical Sales College (MSC)

In progress-Graduation March 22, 2024

Tusculum College Aug 2009 –Dec 2010

Studied Criminal Justice and Psychology while attending

Professional References

Available Upon Request



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