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Quality Assurance Software Development

Location:
White Cottage, OH
Posted:
February 15, 2024

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Resume:

Nalini Aditya M

PROFESSIONAL SUMMARY

Skilled and result-oriented IT professional successful track record of delivering complex projects. 8 years of experience in handling business critical aspects of software development life cycle, including business analysis, quality assurance and test automation in Healthcare, Retail and Gaming domains.

Experienced in manual and automation testing of GUI and functional aspects on multiple levels of SDLC and STLC

Responsible for direct research and development in support of business cases, business scenarios and business scripts

Participate and facilitate requirements and design sessions to gather business requirements, understand the business need to capture accurate design and reviews

Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as per the functional requirements

Performed Java Web Services testing for SOAP API Calls. Performed API Testing using SOAP UI

Develop functional design documents capturing business requirements, for in-house development team

Develop and direct software system’s validation procedures, programming, and documentation

Experienced in performing functional testing like Unit testing, Smoke testing, Integration testing, Regression testing, positive and negative testing, boundary value analysis

To understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and system implications related to Salesforce release upgrades

To create Salesforce test strategy and test approach documents

Tested mobile Native/web/Hybrid applications on iOS and androids Smartphone devices

Consult with customers about software system design and maintenance

Hands-on experience in test management tools like HP QC/ALM, JIRA, Jama, Azure DevOps and experienced in Preparing RCA reports (Root Cause Analysis) for defects

Using Eclipse IDE, IntelliJ IDE, Spring Test Suite executed and tested various methods in Java code using Hash Map and Assertion

Very strong experience in backend testing using SQL queries and different types of database management systems like MYSQL, SQL Server, Oracle Databases

Review and perform impact analysis of the production issues/incident requests

Highly focused, self-motivated, team player with strong professional and executive experience in multiple domains with multiple responsibilities

PROFESSIONAL SUMMARY

TennCare MES (Aug 2023 - Present Day)

Senior Test Engineer - UAT Coordinator

Responsibilities:

●To lead the UAT effort for the TennCare MES platform

●To manage the coordination and alignment with supporting QA teams on deliverables (test strategy, test data management, metrics and reporting)

●Took ownership in the creation, preparation and quality assurance review coordination with the client

●To plan and direct UAT testing schedule and assignments

●To participate in daily scrum, sprint planning, story review and release planning meetings

●To provide production support and ad-hoc requests for new CRs and business requirements

●To manage UAT direct reports, including leading, coaching, and mentoring testing team members

●Responsible for quality User Acceptance Testing on system enhancements/new products/production issues and proper follow-through of issue logs to closure

●To work in partnership with project managers to align on required testing timelines, inputs and outcomes for each product and campaign to manage demand and deliverability against launch milestones

●To communicate regularly with other UAT PMs, QA Leads, Project Managers, Development Managers and QA Core members

OHIO MEDICAID ENTERPRISE SYSTEM (OMES), Columbus, OH (Jan 2019 - Aug 2023)

Sr. QA Engineer

Responsibilities:

●Coordinated and owned requirements gathering activity with 50+ vendors over a span of 3 months resulting in 1,000+ file transfer and webservice interfaces

●Streamlined and owned backlog activity of around 1000 production files with over 10 vendors in the M&O phase

●Converting user stories (waterfall requirements) and design documentation into test design products: test scenarios, test cases and test scripts

●Working knowledge of Claims processing, HIPAA regulations and 270, 271, 834, 820, 835, 837 and x12 EDI transactions

●Performed file tracking for all EDI trading partner sending x12 and flat files

●Led a team of junior QAs on requirements to test cases mapping activity, which resulted in the creation of over 2,300 test cases covering all bases

●Performing database validation to check the updated data in house and other relational databases in collaboration with SOAP UI and WINSCP

●Used Jira for defect management, supervised and co-created design and defect tracking documentation with 100% closure rate

●Experience in working Medicaid modules: provider, member, finance, documents, prior auth, managed care and claims modules, and various file transfers

●Prepared complex SQL queries as per the mapping rules and collaborated meeting sessions with Sr. Architect and vendors for outstanding questions, if any.

●Coordinated smoke testing efforts with operations and database team during standard maintenance of the Production and lower environments

●Experienced in performing functional testing like unit testing, smoke testing, integration testing, regression testing, positive and negative testing, and boundary value analysis

●Diagnosed and resolved a range of software and connectivity issues, and delivered technical training to the stakeholders

●Experience in backend testing using SQL queries and different types of database management systems like MYSQL, SQL Server, Oracle Databases

●Monitoring, maintaining, and reporting quality metrics (daily, weekly, and monthly status reports), providing insights to the development team and contributing towards product maintenance

●Working knowledge of Microsoft Azure services, such as creating VMs and databases

●Completed HIPAA training to acquire knowledge on dealing with protected health information (PHI) and personally identifiable information (PII)

●Handled business analysis and Production deployment aspects of OMES project Go-Live across Three phases over a span of 4 years

Express (E-commerce), Columbus, OH (Oct 2018 - Jan 2019)

Automation Engineer

Express is a multichannel apparel and accessories brand that operates thru www.express.com

Responsibilities:

●Developed and maintained a test automation strategy using Selenium, resulting in a 70% reduction in manual testing and a 40% increase in test coverage (login to checkout)

●Created and executed automation scripts for Web on Android, iOS devices, emulators and simulators using Appium

●Used selenium web driver/Appium to test web-based/mobile applications respectively

●Used Jenkins for continuous integration across multiple lower environments

●Worked on distributed test automation execution on different environments as a part of continuous integration process using Selenium Grid and Jenkins

●Extensively used Selenium IDE to playback and debug individual test cases using Selenium WebDriver

●Tested web-based applications on different browsers such as IE, Firefox, Chrome, and Safari

●Designed build acceptance test, regression test, functional test script, Ad-Hoc and user acceptance test scenarios

●Developed Cucumber framework for executing Selenium test scripts

●Used Postman and Swagger to check the request and response messages for the APIs

●Creating mock data and manipulating data and executing database queries using SQL to validate data and metrics via scripts and programming

●Used TestNG for parallel execution of test methods and the generation of reports depicting the no. of passed, failed, and skipped test cases

●Used Swagger UI to generate a Web page that documents the APIs generated by the Swagger specification

●Maintained Selenium and Java automation code and resources in configuration management tools like GitHub repository over the time for adding improvements and new features

UniLync Connect and UniLync Collect, Columbus, OH (Jan 2018 – Oct 2018)

Jr. Automation Engineer

Responsibilities:

●Experience in creating test scripts for Web UI using Selenium WebDriver and Selenium RC

●Designed, executed, and maintained Selenium Web Driver (TestNG) automated test cases for regression testing

●Executed parallel browser testing on various machines using Selenium Grid and performed cross browser testing

●Performed integration and regression testing to check compatibility of new functionality with the existing functionalities using Selenium

●Assisting in the development and implementation of automated processes

●Designed and delivered customized wireframes, user stories, user journeys and mockups optimized for catering a range of devices and industries

●Participated in manual testing for Embedded Android and iOS Smartphone’s for mobile web and Native application

Cognizant Technology Solutions (Oct 2014 - Nov 2015)

Quality Analyst

Responsibilities:

●Worked in the pilot batch and successfully helped the launch of Thomson Reuters’ multimillion dollar business descriptions project

●Responsible for collecting data on consumers and marketplace, and consolidating information into actionable items, reports, and presentations

●Providing the test estimates to management based on the complexity of the features

●Created, executed, and maintained the Quick Test Professional Automation Scripts to perform functional and regression testing using VBScript

●Helped the team in recruitment and employee training exercises

Niantic Ingress, Minvesta Infotech Limited (Google) (Sep 2013 - June 2014)

Data Analyst

Responsibilities:

●Worked on data for Ingress, an augmented reality mobile game, developed and published by Niantic that worked as a pre-cursor to Pokemon-Go

●Designed reports in word, Access, Excel using advanced functions not limited to VLOOKUP, pivot tables and formulae

●Worked on documenting changes, player interactions and provided suggestions on improving the game further

TECHNICAL SKILLS

Languages: Ruby and Java

Database: MYSQL and DB2

Automation Tools: Selenium and Cucumber

Automation Platforms: Web and Mobile

Webservices: Postman and SOAP

SFTP: MFT and WINSCP

Monitoring Tools: Splunk and Tableau

UML Tools: Microsoft Office Visio

Defect Management: Quality Centre, ALM and Jira

Messaging: MQ-Series and

Test Management: Jama, Tricentis qTest and Test Workbench

EDUCATION

●Master’s Degree in computer science, University of New Orleans (Jan 2016 – Oct 2017)

●Bachelor’s Degree in computer science, JNTUH, Hyderabad, India (Sept 2009 – May 2013)



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