Janell C. Satterwhite

ad3ncu@r.postjobfree.com • 206-***-****

https://www.linkedin.com/in/janellsatterwhite/

Lead Scrum Master

Highly accomplished Agile expert with a proven track record of coaching and empowering Product Owners and Team Members executing project management and cultivating cross-functional teamwork within Enterprise settings to consistently achieve outstanding results across diverse project portfolios.

Track record in Agile methodology and SAFe® principles. Proficient in coaching and supporting Product Owners to excel in Story Grooming and Scrum roles, while managing project budgets, resource forecasting, and reporting. Adept at fostering collaboration and conflict resolution, promoting harmonious team dynamics. Extensive experience working with multiple Enterprise teams, ensuring project success in Infrastructure, AWS, Enterprise Data Warehouse, Security, ServiceNow and Software Development. Skilled in Agile tools, such as Jira and Azure DevOps (ADO), to drive efficiency and deliver outstanding results.

Areas of Expertise

Project Management

Strategic Planning

Process Improvement

Contract Negotiation

Agile Methodology

Budgeting & Cost Control

Agile Transformation

Conflict Resolution

SAFe® Principles

Risk Assessment & Mitigation

Data Analysis & Reporting

Team Leadership & Collaboration

Career Experience

LPL Financial (YoH Consulting), Remote 2022-2023

Senior Scrum Master

Provided dedicated coaching and support to Product Owner, enhancing Story Grooming, role maintenance, and Scrum proficiency in Agile methodology. Managed project budgets, conducted resource forecasts, and delivered comprehensive reporting. Implemented SAFe® principles in both Scrum and Kanban methodologies. Collaborated with three Enterprise teams: Infrastructure Logging & Monitoring, Compute, and Storage, contributing to seamless project execution.

Streamlined project management using Agile tool Jira, ensuring optimal team performance and outcomes.

F5 Seattle, WA Remote F5 (Timber Consulting) Remote 2020-2022

Scrum Master

Coordinated with three diverse teams: BI/Enterprise Data Warehouse, F5.com, and ServiceNow, contributing to projects like Enterprise Data Warehouse Modernization/Customer Insights, ServiceNow enhancements, and F5.com Redesign. Utilized Agile tools such as Azure Dev Ops and ServiceNow to streamline project management and execution.

Coordinated team members, including both onshore and offshore resources.

Elevated Agile frameworks (Scrum, Kanabn, and SAFe®) while providing valuable coaching and support to Product Owner in Story Grooming, role maintenance, and Scrum duties.

Zillow (TekSystems), Seattle, WA 2019-2020

Technical Project Manage/Scrum Master

Led conflict resolution and decision-making during retrospectives, fostering a culture of team-wide cohesion. Provided unwavering guidance and support to Product Owner, enhancing Story Grooming, role maintenance, and Scrum execution. Crafted detailed project schedules for management, offering a comprehensive view of project progress and key milestones.

Led a significant enterprise technology project, overseeing transition from Bitbucket to Gitlab with project team.

Drove initiatives as Technical Project Manager/Scrum Master, coupled with a robust background in CI/CD Development.

BECU (iMatch Consulting), Tukwila, WA 2019

Senior TPM/Scrum Master

Coordinated activities with onshore and offshore resources. Spearheaded the leadership of a newly established BI/Enterprise Data Warehouse team, overseeing a dynamic blend of Full-Time Employees (FTEs) and vendor resources with a primary focus on Data Warehouse Modernization, specifically the migration to Informatica. Managed a multitude of high-impact projects for key business partners including Zelle, Engaged Member, CPST, and RELOS, delivering comprehensive solutions and contributing to the organization's data optimization initiatives.

Revamped the entire Enterprise Data Warehouse backlog in collaboration with the new Product Owner, redefining Epics, Features, and Stories while eliminating obsolete tasks to establish a well-organized and robust backlog.

Guided Agile teams through a fundamental Agile re-education process, revitalizing enthusiasm for Agile methodologies and enhancing team performance.

Expedia, Bellevue, WA 2016-2018

Senior Scrum Master

Established and nurtured resilient self-managed teams, skillfully removing impediments in my role as an Agile & Kanban Coach. Provided dedicated guidance as a Servant/Leader to three ServiceNow teams, optimizing performance and productivity.

Managed project budgets, conducted precise resource forecasts, and delivered comprehensive reporting for data-driven decision-making.

Mentored and fortified Product Owner in Story Grooming, role maintenance, and Scrum duties.

Nordstrom, Seattle, WA 2014-2016

Senior Program Manager/Scrum Master

Spearheaded conflict resolution and decision-making at retrospectives, fostering consensus and growth. Guided and strengthened Product Owner in Story Grooming, role upkeep, and Scrum duties. Engineered automated reports for leadership team, delivering project teams' progress and milestones briefly.

Orchestrated Agile & Kanban coaching, elevating teams as a dedicated Scrum Master. Galvanized and motivated collaborative efforts, eliminating hindrances for unwavering development focus.

Mutual of Enumclaw - Enumclaw, WA 2011-2014

Scrum Master

Spearheaded a triumphant Agile transformation for Scrum and Kanban Teams, transitioning from SDLC methodology to Agile, fostering self-managed teams, and eliminating hindrances for streamlined development.

Empowered and guided Product Owner in Story Grooming, role maintenance, and Agile activities.

Formulated an informative Scrum Overview Presentation for new team members, client stakeholders, and management, ushering in Agile methodology.

Additional Experience

Senior Scrum Master, Premera (Apex Consulting), Remote

Senior Scrum Master, Seagen (BCS Resources Consulting), Remote

Agile Project Manager, Disney (KForce Consulting), Seattle, WA

Senior Scrum Master, Alaska Airlines (Summit Consulting), Seattle, WA

Senior Scrum Master, Starbucks (Apex Consulting), Seattle, WA

Senior Scrum Master/Senior Project Manager, WSECU (Washington State Employees Credit Union), Olympia, WA

Scrum Master, Widenet/True Blue – Tacoma, WA

Education

Mastering the Requirements Process

Project Management for Information Systems

Project Management for Team Members

Effective Facilitation

Creating High Performance Project Teams

Making Projects Work

Writing for Project Managers.

Certifications

SAFe® Scrum Master Certification 2020

Certified Scrum Master 2009 & 2012

Quick Value Certification 2007

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