JESSICA RIOS

Houston, TX ***** 512-***-**** ad3n7y@r.postjobfree.com WWW: Bold Profile

Professional Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Skills

Business Administration

Staff Management

Bookkeeping

Scheduling

Payroll Administration

Database Entry

Customer Engagement

Ethics-Focused

Vendor Relations

Work History

Head Office Administrator /Human Resources Payroll Specialist 08/2020 to 10/2023 AVS Concepts, Inc – Houston, TX

Reduced 92% of Quickbooks and administrative errors by diligently proofreading office documents and maintaining accurate records.

Managed all aspects of employee timesheet tracking, diligently reviewing submissions for accuracy and completeness to prevent errors in payroll calculations. Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.

Contributed to positive work environment by fostering strong working relationships among colleagues.

Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments. Database Manager 02/2019 to 07/2020

Geotechnical Engineering-Testing – Houston, TX

Ensured data integrity and accuracy by conducting regular audits and implementing validation checks.

Reduced data retrieval time by 50% for end-users by designing and implementing efficient storage structures.

Streamlined data management processes by automating routine tasks such as backups and updates.

Enhanced database performance by optimizing queries and implementing indexing strategies. Material Software Specialist 01/2016 to 02/2019

ATSER – Houston, TX

Designed user-friendly interfaces for enhanced customer experience and increased product adoption.

Collaborated with cross-functional teams to develop high-quality software solutions within deadlines. Provided technical support to 4-12 clients, resolving issues promptly and maintaining strong customer relationships.

Improved quarterly software efficiency updates by conducting regular code reviews and optimizing algorithms.

Patient Service Specialist 12/2011 to 12/2016

Select Physical Therapy – Humble, TX

Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.

Streamlined insurance verification processes for faster resolution of billing issues, resulting in increased revenue collection.

Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.

Trained new team members on clinic procedures, fostering welcoming and cohesive work environment.

Education

High School Diploma

Cypress Falls High School - Houston, TX

Completed AP course in Physics

3.8 GPA

Associate of Science: Legal Contracts 10/2012

Blinn College - Brenham, TX

Honor Roll [1st Semester and 2011-2012]

Professional Development: [ 2012 ]