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Customer Service Representative

Location:
Cebu City, Philippines
Salary:
25,000
Posted:
February 16, 2024

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Resume:

EXPERIENCE :

SM Hypermarket (Logarta Ave. Subangdaku, Mandaue City, 6014)

Cashier – August 2020 to February 2021

● Process sales transactions

● Calculate the cost of products or services

● Accept payments

● Calculate and return change when required by the payment method

● Maintain adequate change denominations in the cash drawer and request additional change if needed

● Answer customer questions about product and services

● Reconcile cash drawers and sales receipts

● Report issues with equipment

Concentrix Inc. (TGU Tower IT Park Lahug Cebu City) Customer Service Representative/Technical Support – May 2022 to October 2022

● Assist customers with their issues

● Troubleshoot customers device

● Replace a defective phone

● Deal with irate customers

EDUCATIONAL ATTAINMENT :

SECONDARY

University of Cebu Lapu-lapu and Mandaue (UCLM)

A.C Cortes Ave. Looc, Mandaue City, Cebu

From year 2018 to 2020

Tayud National High School

Tayud Consolacion Cebu

From year 2015 to 2018

Subangdaku Technical Vocational School

M. Logarta St. Subangdaku, Mandaue City, Cebu

From year 2014 to 2015

CHARACTER REFERENCES :

SHANETTE CASINILLO WYANETH TABOADA

SM Hypermarket Supervisor SM Hypermarket HR

+63-956-***-**** +63-915-***-****

ILYN P. GOLO

M. Logarta St. Subangdaku

Mandaue City, Cebu

099*-***-****

ad3n6a@r.postjobfree.com

OBJECTIVE :

To contribute on the success of the

company by applying the theories

learned throughout my years of studies

and likewise gain more experience for

further enhancement of my skills and

knowledge.

PERSONAL INFORMATION

Birthdate: February 11, 2002

Place of Birth: Mandaue City

Civil Status: Single

Nationality: Filipino

Religion: Roman Catholic

Language: Filipino / English

SKILLS :

• Microsoft Office

(Excel, Word &

Power Point)

• POS



Contact this candidate