Post Job Free

Resume

Sign in

Assistant Manager Customer Service

Location:
Grenada, MS
Posted:
February 16, 2024

Contact this candidate

Resume:

Amber Smith

Grenada, MS *****

ad3n59@r.postjobfree.com

+1-662-***-****

Work Experience

Assistant Manager/Shift Leader/Waitress

Pizza Inn - Grenada, MS

January 2023 to December 2023

• Served customers by providing drinks and assisted them with the buffet as a server

• Implemented new processes after renovation of the restaurant

• Gave direction and guidance to employees as the assistant manager

• Assisted manager by completing tasks and gave suggestions regarding night shift operations.

• maintained certain goals such as food cost and labor

• Completed training that was required as an assistant manager

• Was responsible for currency related to the restaurant as well as made bank deposits

• Ensured employees were compensated when involving cash tips, etc.

• opened and closed store regularly

• Adhered to guidelines regarding store cleanliness and food storage as well as company policies Key Holder

Dollar General - Mathiston, MS

June 2022 to November 2022

• Opening and closing during hours of operation

• balancing registers

• making bank deposits

• stocking shelves

Cashier/Customer Service

Super Value Foods - Eupora, MS

November 2020 to August 2022

• Cash handling

• Stocking

• Western union

• Answered phone calls

• Worked in office with money orders, etc.

Bartender/Server

Magnolia Smokehouse - Grenada, MS

January 2020 to November 2020

• Overseer of servers as well as bartender

• Scheduled employees accordingly

• Maintained required labor and sales goals

• Assisted guests with food and drinks

• Collaborated with owner on more efficient processes Administrative Office Manager

EquiPro Holdings - Oxford, MS

May 2016 to November 2018

• Kept records up to date

• assisted the principal with everyday tasks as well as transcribing his memoir

• answered company phones and inquiries

• scheduled meetings

• Balanced petty cash

• balanced continuing ledgers

Salon Manager

All About U Salon - Oxford, MS

May 2013 to November 2016

• Opened and closed salon

• cut and styled hair

• responsible for keeping customer records

• Made cash deposits

Retail Store Manager

Roses Discount Stores - Coffeeville, MS

August 2010 to May 2011

• Provided store management and scheduling

• Handled customer inquiries and complaints

• Responsible for budget management

• Monitored and ordered supplies

• Regularly supervised a crew of 5

Retail Store Manager

FACTORY CONNECTION, LLC - Water Valley, MS

September 2008 to July 2010

• Opened and closed store during normal operation hours

• money handling

• night deposits

• scheduling employees

• inventory control.

Unit Clerk/Secretary

GRENADA LAKE MEDICAL CENTER - Grenada, MS

August 2004 to November 2007

• Entered doctors orders

• answered multiline phone

• scheduled appointments

• ordered needed supplies

• kept an efficient smoothly ran department

Education

College Degree in Cosmetology

Career Academy of Hair Design - Grenada, MS

June 2011 to May 2012

High school diploma

Grenada High School - Grenada, MS

January 2000 to May 2004

Skills

• Interviewing

• Employee orientation

• Payroll

• Inventory control

• Bookkeeping

• Customer service

• Retail maths

• Team management

• Shift management

• Sales management

• Merchandising

• Store management

• Retail management

• Retail sales

• Cash handling

• Management

• Cashiering

• Assistant manager experience

• Multi-line Phone Systems

• POS

• Transcription

• Order Entry

• Purchasing

• Supervising Experience

• Serving Experience

• Accounts Receivable

• Pricing

• Budgeting

Certifications and Licenses

Certified Notary Public

Assessments

Social media — Proficient

July 2023

Knowledge of social media techniques and analytics interpretation Full results: Proficient

Filing & organization — Proficient

July 2023

Arranging and managing information or materials using a set of rules Full results: Proficient

Customer focus & orientation — Proficient

January 2023

Responding to customer situations with sensitivity Full results: Proficient

Data entry: Attention to detail — Proficient

July 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Administrative assistant/receptionist — Proficient April 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate