EMMALLINE B. ESPINA

Business Bay, Dubai, UAE · +971-********* EMAIL: ad3n4u@r.postjobfree.com

OBJECTIVE

To obtain a position in a viable and vibrant company where I can maximize my management skills,

quality assurance, program development, and training experience.

EXPERIENCE

MARCH 2021 –UP TO PRESENT

HEALTHCARE CLERK, GMC CLINIC, DUBAI UNITED ARAB EMIRATES

To provide an efficient word processing service for health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To assist medical personnel with all clerical and administrative duties.

To make appointments, make and confirm bookings and registrations as required.

To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.

To establish and maintain filing and administrative systems so that written, or computer information is easily accessible and secure.

To scan and upload documents and investigation results on the CLINICSOFT as required

To retrieve medical records and assist the completion of medical/insurance records.

To apply for insurance approval for patients needing further test and medical treatment.

Follow up pending approvals with both patient and clinical staff.

To file patient records and correspondence in patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and informed to respective person.

OCTOBER 2020-MARCH 2021

HEALTHCARE CLERK, JUMEIRAH AMERICAN CLINIC, DUBAI UNITED ARAB EMIRATES

To provide an efficient word processing service for health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To assist medical personnel with all clerical and administrative duties.

To make appointments, make and confirm bookings and registrations as required.

To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.

To establish and maintain filing and administrative systems so that written, or computer information is easily accessible and secure.

To scan and upload documents and investigation results on the CLINICSOFT as required

To retrieve medical records and assist the completion of medical/insurance records.

To apply for insurance approval for patients needing further test and medical treatment.

Follow up pending approvals with both patient and clinical staff.

To file patient records and correspondence in patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and informed to respective person.

AUGUST 2019- AUGUST 2020

HEALTHCARE CLERK, KING’S COLLEGE HOSPITAL LONDON JUMEIRAH MEDICAL CENTRE, DUBAI UNITED ARAB EMIRATES

To provide an efficient word processing service for health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To assist medical personnel with all clerical and administrative duties.

To make appointments, make and confirm bookings and registrations as required.

To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.

To establish and maintain filing and administrative systems so that written, or computer information is easily accessible and secure.

To scan and upload documents and investigation results on the CERNER as required

To retrieve medical records and assist the completion of medical/insurance records.

To apply for insurance approval for patients needing further test and medical treatment.

Follow up pending approvals with both patient and clinical staff.

EDUCATION

To file patient records and correspondence in patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and

JUNE 2014- JULY 2019

HEALTHCARE ASSISTANT, MEDCARE HOSPITAL,LLC. DUBAI, UNITED ARAB EMIRATES

•Support the registered nurse in implementation of an agreed plan of care with the patient and in accordance with instructions and training received.

•Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and careers.

•Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.

•Contribute to the legality and accuracy of the patients care plan/ and or other reports and the effectiveness of the established communication /reporting system.

•Participate in regular meetings and attend other meetings as requested.

•Undertake tasks and procedures, in which competency has been assessed and recorded specific to the care environment, including for example blood glucose monitoring.

•Participate in research activities as and when required.

•Provide support and assistance to registered staff.

•To assist in the maintenance of stock levels, including pharmaceutical products

•To assist in the maintenance of procedure room cleanliness and tidiness and adhere to infection control policy and procedures at all times.

•To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the clinic are greeted and assisted in a welcoming and supportive manner.

FEBRUARY 2013- FEBRUARY 2014

HR ASSISTANT/COMPANY NURSE, AD GOTHONG MANUFACTURING CORPORATION

•Supports human resources processes by administering tests; scheduling appointments; conducting orientation; maintaining records and information.

•Substantiates applicant’s skills by administering and scoring tests.

•Schedules examinations by coordinating appointments.

•Welcomes new employees to the organization by conducting orientation.

•Provides payroll information by collecting time and attendance records.

•Submits employee data reports by assembling, preparing, and analyzing data.

•Maintains employee information by entering and updating employment and status-change data.

•Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.

•Maintains employee confidence and protects operations by keeping human resource information confidential.

•Maintains quality service by following organization standards.

•Maintains technical knowledge by attending educational workshops; reviewing publications.

•Contributes to team efforts by accomplishing related results as needed

2005-2009

Bachelor of Science in Nursing University of the Visayas, Banilad, Mandaue City

2001-2004

Bachelor of Science in Airline Management Royal Christian College, Mandaue City, Cebu

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