Alexander Palma

ad3n4c@r.postjobfree.com 858-***-****

SUMMARY OF EXPERIENCE

● Self motivated professional with 14 years of experience of demonstrated success in program and business development

● Particular expertise in delivering a high level of customer service and conveying complex technical information

● Experienced in leadership positions and working with teams. Manages time efficiently and works well under pressure

WORK EXPERIENCE

Merchandise Handler, The Salvation Army

June 2023 - Present

● Ensured all Customers and Donors needs were met by a genuine greeting and giving prompt, and courteous assistance

● Stocked and priced items ready to be merchandised on the sales floor

● Assisted in the maintenance of the store and donation area, to keep it clean, neat and organized

● Followed all POS/Cash Register Policies in accordance with TSA Policies and Procedures

● Attended required Monthly Store Meetings, Received, unload, and stocked incoming inventory items accurately and efficiently

● Provided Quality Assurance by inspecting products for defects and damages

● Courteously assisted the donor in the removal of all donated items from the donor’s vehicle and provided tax receipts

● Separated and sorted all donated material into the proper containers, and properly stacked materials as instructed by Management

Kickboxing Instructor, San Diego Brazilian Jiu-Jitsu & MMA January 2019 - August 2021

● Designed enjoyable and innovative customized training regiment programs based upon clients fitness goals

● Consistently met daily group fitness class attendance goal of 25 participants

● Maintained cleanliness of the group fitness room, mirrors, floor and fitness equipment

● Served as a point of reference for fitness expertise within the club. Educated club member's about the relationship between nutrition and fitness

● Assisted in sales and recruitment of clients and pro level athletes for the club and competition division

● Recipient of the Muay Thai Authority North American Coach of The Year

● Coach of the United States Muay Thai National Team

● Coached and trained 2 Professional WBC Muay Thai Champions

● Head trainer and Coach of North America's 1st Professional Female WBC Muay Thai and Glory Kickboxing World Champion (Tiffany VanSoest)

● Coached and trained several prominent professional MMA athletes in the (UFC) Ultimate Fighting Championship & Bellator Fighting Championship Senior Program Coordinator & Club Manager, Blue Ocean LLC / Blue Ocean Muay Thai Competition June 2012 - December 2019

● Drafted program policies and procedures for the staff and fitness trainers with client input to prevent safety issues and conflicts

● Maintained the highest level of professional ethics and compliance with all club rules and policies

● Supported individual journeys with one on one instruction to supplement group lead classes for participants requiring additional guidance

● Prepared and inspected course equipment to verify safety and cleanliness before class

● Tracked and monitored the progress of each client and athlete in secure filing system, diligently following confidential requirements developed by the coaches

● Provided workouts that are enjoyable, challenging driven by an energetic a that was always upbeat and motivating to club members

EDUCATION

Emerge Career, San Diego

CDL Class A, August 2023

San Diego Mesa College, San Diego, CA

Sports and Fitness Administration, Some college (No degree) Miramar College Aviation Operations, San Diego, CA Business Education, (Some college no degree)

Mira Mesa High School

Diploma, May 1990