Pharmacy Technician Front Desk
Resume:
Roberta Horan
Longview, WA *****
********@*****.***
Work Experience
Receptionist
Stirling Honda - Longview, WA
April 2020 to September 2020
I answered the phones took messages for everyone. I did filling and did scheduling too. When it was slower I would clean things around me. I made copies and sent faxes for everyone. I did announce over the intercom for employees. I helped customers coming in. Equity connect manager
Bud Clary Auto Group - Longview, WA
April 2019 to January 2020
I was in charge of talking to the guests About upgrading their vehicle. And just to talk in general be the face and make sure keep everyone happy. I helped guests who were unhappy. I made phone calls to get guests to come in to trade up their vehicles. I did daily printouts and logs. My position was new and I help train others from another store. I also keep everything cleaned and keep coffee and snacks caught up to keep guests happy. I was my own boss and learned as I went and my manager was very pleased. I received a raise in a month of working. I had other managers also come watch me for the day. Front Desk Receptionist
YMCA - Longview, WA
January 2019 to November 2019
I checked in the guests, answered the phones, filed, called on billing. I opened and closed by myself. I opened new accounts and deleted accounts too. I walked new guests thru the YMCA and explained and answered any questions they had. Helped out in other departments when needed. Preschool Teacher
First United Methodist Church - Kelso, WA
February 2010 to December 2015
I made lesson plans for my preschoolers and planned field trips for my class. I was in charge of 10 kids in my class. I also did recess for my class as well as 10 other kids that joined my class. I also taught kindergarten class too for 2 years.
Pharmacy Technician and wellness ambassador
Longview Rite aid - Longview, WA
March 2010 to October 2015
I helped customers behind and over the counter on the sales floor. I typed prescriptions and called insurances and doctors offices to clarify prescriptions. I called customers on 10 day list to let them know they had prescriptions to pick up. I did cleaning and opened and closed I filed and I was only pharmacy technician on weekends. I counted pills and did the ordering and checked in the order. As the wellness ambassador I called business to set up flu shot clinics. I also went to business to set up time and date for the clinics. I also went to the clinics with the pharmacist and set up and helped with the clinic. When we got back I typed all flu shot clinics paperwork. Target Team Member
Target - Kelso, WA
September 2014 to January 2015
I was hired on for Christmas help at 4am . I was put in charge of electronics. Because it was electronics I had to scan everything in. I also did back stock. I checked in freight 5 days a week. I was asked to stay on but with another job I decided to go back to school. Associate
Hollywood Video - Longview, WA
October 2002 to April 2010
I helped customers and checked in and out movies. I ordered special orders for customers. I opened and closed. I put freight away when it came in. I cleaned the store. I answered the phones and did the call list. Education
Some college
High school or equivalent
Skills
• Front Office
• Guest Service
• Front Desk
• Receptionist
• Billing
• Data Entry
• Organizational Skills
• Inventory
• Management
• Outlook
• Microsoft
• Microsoft Office
• Scheduling
• Microsoft Word
• Filing
• Customer Service Skills
• Pharmacy Technician Experience
• Administrative Experience
• Typing
• Computer Skills
• Teaching
• Time Management
• Sales
• Microsoft Excel
• Cashiering
• 10 key calculator
• Customer service
• Restaurant experience
• Freight Experience
• Commercial Cleaning
• Insurance Verification
• Phone Etiquette
• Multi-line Phone Systems
• Cash Handling
• Clerical Experience
• Medical Terminology
Certifications and Licenses
CPR Certification
First Aid Certification
Food Handler Certification
Additional Information
I have a strong work ethic, I have a positive attitude even when I'm stressed or dealing with angry customers. I'm a team player and work well with others. I'm always early to work and very dependable and flexible. I work well under pressure. I have great problem solving skills. I have the ability to accept and learn in a positive way from criticism good or bad.
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