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Medical Assistant Customer Service

Location:
Evansville, IN
Posted:
February 15, 2024

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Resume:

Jenifer O'Donnell

Medical Assistant

Evansville, IN 47712

ad3n1h@r.postjobfree.com

+1-757-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Chiropractor Assistant

Integrated Physical Medicine - Evansville, IN

2023 to Present

• Scheduling appointments. Keeping the schedule organized is one of the chiropractic assistant's most important tasks. They can also send out appointment reminders and call previous clients to ensure that follow-up appointments aren’t missed.

• Greet & check patients in. The chiropractic assistant is often the first person the patient will see when they come into the building. They need to help make sure that each patient feels welcome and comfortable in the office.

• Clean & prepare rooms. Between each patient visit, rooms must be cleaned and sanitized, restocked, and organized for the next client.

• Measure vital signs when needed.

• Keep accurate records. I also help keep medical records up to date including recording procedures and tracking prescription medication use.

• Assist with procedures.

Outreach Laboratory

Deaconess mid town Hospital - Evansville, IN

June 2022 to November 2022

1. Registration

2. EKGs

3. Processing specimens

4. Checking in/checking out patient’s

5. Drawing blood

General Laborer

Tj Maxx - Evansville, IN

October 2019 to June 2022

• Moving materials and equipment as needed

• Cleaning up work areas

• Responsible for loading and unloading materials

Dining Room Supervisor

Marian Manor Retirement Home - Virginia Beach, VA

June 2014 to August 2019

Responsibilities

Food preparation, helping in the kitchen with maintenance. Wiping down and setting tables at meal times. Ensuring each resident diet restrictions are met. Gallery Host

Hyatt Place Richmond Airport - Richmond, VA

July 2012 to April 2013

Assisting guest with reservations, checking guest in and out. Preparing continental breakfast, filling food and beverages, unloading food trucks, serving alcoholic beverages upon request, and washing dishes.

Sales Representative

Dillard's - Evansville, IN

July 2008 to March 2012

Maintained a five star customer service rating while assisting customers with clothing and online orders. Opening credit applications, sizing jeans and watches, cleaning fitting rooms. Creating displays, and maintaining a sale of $180 per hour worked. Education

Diploma Medical Assistant in Medical Assistant

Fortis College - Norfolk, VA

October 2018 to June 2019

Skills

• Microsoft word (1 year)

• English

• Medical Office Experience

• Anatomy Knowledge

• Physiology Knowledge

• Laboratory Procedures

• Medical Terminology

• Patient Care

• Vital Signs

• Host/Hostess

• Medical Records

• Experience Administering Injections

• Customer service

• Microsoft Excel

• Front desk

• Computer skills

• Customer service

• Medical terminology

Awards

Academic Excellent

October 2016

The Fall Honor Ceremony recognize Academic Excellent for the Spring 2016 Semester. Achieving an 3.5 grade point average or higher.

Dean's List Fortis College

January 2019

The Dean's List 3.7 to 3.99 grade point average in January Module 01/07/2019 to 02/17/2019 Certificate of Recognition

April 2019

In recognition of volunteer hours in partnership with Velocity Urgent Care and the YMCA of Hampton Roads for the 2019 Healthy Kids Day.

Certifications and Licenses

Home Health Aide

September 2019 to September 2021

Indiana State Department of Health

2 North Meridian Street

Indianapolis, IN 46204

Certificate Number

HHA1903292

CPR Select

August 2023 to August 2025

CPR Select

CPR/AED/FirstAid Certification

(Adult-Child-Infant)

MYCPRCERTIFICTIONONLINE.COM

Security Control Number : 797534

Instructor: Thomson

Certified Medical Assistant

CPR Certification

First Aid Certification

Additional Information

Medical Assistant Curriculum Fortis College

Course Numbers Completed

• AHP 101 Introduction to Health Professions

• AHP 105 Medical Terminology

• AHP 106 Medical Anatomy and Physiology

• MOA 110 Medical office Procedures

• MOA 115 Medical Record and Insurance

• MOA 120 Electronic Health Records

• MAS 110 Clinical Procedures and Techniques

• MAS 115 Laboratory Procedures and Techniques

• MAS 125 Invasive Clinical Procedures

• MAS 135 Certification Review and Career Development

• MAS 190 Externship 180 Hours Completed



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