Medical Assistant Customer Service
Resume:
Jenifer O'Donnell
Medical Assistant
Evansville, IN 47712
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Chiropractor Assistant
Integrated Physical Medicine - Evansville, IN
2023 to Present
• Scheduling appointments. Keeping the schedule organized is one of the chiropractic assistant's most important tasks. They can also send out appointment reminders and call previous clients to ensure that follow-up appointments aren’t missed.
• Greet & check patients in. The chiropractic assistant is often the first person the patient will see when they come into the building. They need to help make sure that each patient feels welcome and comfortable in the office.
• Clean & prepare rooms. Between each patient visit, rooms must be cleaned and sanitized, restocked, and organized for the next client.
• Measure vital signs when needed.
• Keep accurate records. I also help keep medical records up to date including recording procedures and tracking prescription medication use.
• Assist with procedures.
Outreach Laboratory
Deaconess mid town Hospital - Evansville, IN
June 2022 to November 2022
1. Registration
2. EKGs
3. Processing specimens
4. Checking in/checking out patient’s
5. Drawing blood
General Laborer
Tj Maxx - Evansville, IN
October 2019 to June 2022
• Moving materials and equipment as needed
• Cleaning up work areas
• Responsible for loading and unloading materials
Dining Room Supervisor
Marian Manor Retirement Home - Virginia Beach, VA
June 2014 to August 2019
Responsibilities
Food preparation, helping in the kitchen with maintenance. Wiping down and setting tables at meal times. Ensuring each resident diet restrictions are met. Gallery Host
Hyatt Place Richmond Airport - Richmond, VA
July 2012 to April 2013
Assisting guest with reservations, checking guest in and out. Preparing continental breakfast, filling food and beverages, unloading food trucks, serving alcoholic beverages upon request, and washing dishes.
Sales Representative
Dillard's - Evansville, IN
July 2008 to March 2012
Maintained a five star customer service rating while assisting customers with clothing and online orders. Opening credit applications, sizing jeans and watches, cleaning fitting rooms. Creating displays, and maintaining a sale of $180 per hour worked. Education
Diploma Medical Assistant in Medical Assistant
Fortis College - Norfolk, VA
October 2018 to June 2019
Skills
• Microsoft word (1 year)
• English
• Medical Office Experience
• Anatomy Knowledge
• Physiology Knowledge
• Laboratory Procedures
• Medical Terminology
• Patient Care
• Vital Signs
• Host/Hostess
• Medical Records
• Experience Administering Injections
• Customer service
• Microsoft Excel
• Front desk
• Computer skills
• Customer service
• Medical terminology
Awards
Academic Excellent
October 2016
The Fall Honor Ceremony recognize Academic Excellent for the Spring 2016 Semester. Achieving an 3.5 grade point average or higher.
Dean's List Fortis College
January 2019
The Dean's List 3.7 to 3.99 grade point average in January Module 01/07/2019 to 02/17/2019 Certificate of Recognition
April 2019
In recognition of volunteer hours in partnership with Velocity Urgent Care and the YMCA of Hampton Roads for the 2019 Healthy Kids Day.
Certifications and Licenses
Home Health Aide
September 2019 to September 2021
Indiana State Department of Health
2 North Meridian Street
Indianapolis, IN 46204
Certificate Number
HHA1903292
CPR Select
August 2023 to August 2025
CPR Select
CPR/AED/FirstAid Certification
(Adult-Child-Infant)
MYCPRCERTIFICTIONONLINE.COM
Security Control Number : 797534
Instructor: Thomson
Certified Medical Assistant
CPR Certification
First Aid Certification
Additional Information
Medical Assistant Curriculum Fortis College
Course Numbers Completed
• AHP 101 Introduction to Health Professions
• AHP 105 Medical Terminology
• AHP 106 Medical Anatomy and Physiology
• MOA 110 Medical office Procedures
• MOA 115 Medical Record and Insurance
• MOA 120 Electronic Health Records
• MAS 110 Clinical Procedures and Techniques
• MAS 115 Laboratory Procedures and Techniques
• MAS 125 Invasive Clinical Procedures
• MAS 135 Certification Review and Career Development
• MAS 190 Externship 180 Hours Completed
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