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Customer Service Representative

Location:
Newport News, VA
Posted:
February 15, 2024

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Resume:

Anna Tucker

Retail

Newport News, VA *****

ad3n0j@r.postjobfree.com

+1-757-***-****

To obtain a position in your company

Authorized to work in the US for any employer

Work Experience

Remote Customer Service Representative

Modivcare - Norton, VA

February 2023 to Present

Assist members with scheduling transportation and discharges Amazon Warehouse Associate

Amazon Warehouse - Suffolk, VA

August 2022 to Present

Prepare packages for shipping. Troubleshoot the packages that have errors with shipping. Assist the CW1000 with kickouts

In Home Caregiver

Randy's Angels Home Health Care - Hampton, VA

October 2019 to Present

Assist bedridden client in everyday activities, such as getting dressed, eating and taking medications. Virginia unemployment agent

Faneuil - Hampton, VA

March 2021 to September 2021

Assist callers with their claims and unemployment questions. Shipping and Receiving Clerk

Prostaff - Puyallup, WA

October 2013 to February 2014

• Examined and counted items received and checked them against invoices, recording shortages and rejecting damaged goods

• Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes

• Prepared invoices, work orders, bills of lading, contracts and shipping orders

• Informed customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays

• Verified customer and order information for correctness, checking it against previously obtained information as necessary, responded to customer complaints

• Conferred with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments

• Retrieved stored items and trace lost shipments as necessary

• Attached address labels, identification codes, and shipping instructions to containers Home Care Aide

State of Washington Social Services - Oak Harbor, WA November 2012 to May 2013

Oak Harbor, Washington

• Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or family members

• Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming

• Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care

• Planned, purchased, prepared, or served meals to patients according to prescribed diets

• Accompanied clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship

• Provided clients with communication assistance, typing their correspondence or obtaining information for them

PR2/E-5

U.S. Navy - Oak Harbor, WA

July 2005 to December 2011

• Examined and inspected aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems

• Inspected completed work to certify that maintenance meets standards and that aircraft are ready for operation

• Material Safety Data Sheet (MSDS)/HAZMAT Training

• Read and interpreted maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components

• Maintained repair logs, documenting all preventive and corrective aircraft maintenance

• Maintained, repaired, and rebuild aircraft structures, functional components, and parts such as wings and fuselage, rigging, hydraulic units, oxygen systems, fuel systems, electrical systems, gaskets, and seals

• Replaced or repair worn, defective, or damaged components, using hand tools, gauges, and testing equipment

• Checked for corrosion, distortion, and invisible cracks in the fuselage, wings, and tail, using x-ray and magnetic inspection equipment

Education

ECPI University

August 2016 to Present

Ashford University

August 2015 to Present

Esthetician

Clover Park Technical College

January 2014 to June 2015

Criminal Justice

Kaplan University

May 2013 to December 2013

Criminal Justice

Columbia College

August 2012 to August 2013

High school diploma or GED

Skills

• Microsoft Office (10+ years)

• Aircraft Maintenance

• Caregiving

• Operating Systems

• Microsoft Windows

• Analysis Skills

• Customer service

• Office experience

• Data entry

• Customer support

• Communication skills

• Windows

• Typing

• Dermabrasion

• Home Care

• Military Experience

• Meal Preparation

• Makeup Application

• Microsoft Excel

• Time Management

• Body Waxing

• Office Management

• Medical Records

• Computer Operation

Military Service

Branch: U.S. NAVY

Service Country: United States

Rank: E-5

July 2005 to December 2011

Certifications and Licenses

CPR/AED

January 2017

Career Readiness Certification Gold

First Aid Certification

Additional Information

Skills

• Understanding of thermodynamics, fluid power, hydraulic & pneumatic devices

• Knowledge of electrical & magnetic forces, motors, generator & solenoids.

• Excellent interpersonal skills, strong analytical and organizational skills

• Software knowledge; all windows operating systems, word, excel, outlook and power point, type 60 wpm



Contact this candidate