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Customer Service Registered Nurse

Location:
Fort Worth, TX
Salary:
35
Posted:
February 15, 2024

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Resume:

Toni Sanson

Ready to team up and serve with an innovative, excellence driven healthcare entity that

provides the patient, their families and the community with leading medical services in today's local and global changing healthcare system. Seeking to be a part of the team that follows tried and true standards and dates to change the future of healthcare systems with excellence, teamwork and reliability.

Fort Worth, TX

Patient-focused and empathic registered nurse seeking position with growing medical practice. Bringing experience, care, and extensive knowledge to help improve the lives of patients. Compassionate and hard-working nurse looking for a position to utilize and expand my skills, experience and customer service expertise.

Authorized to work in the US for any employer

Willing to relocate to: Fort Worth, TX - Dallas-Fort Worth, TX - Authorized to work in the US for any employer

Work Experience

Contract PRN Post Sedation RN

Parkhill Imaging / CRNA Contracted - Addison, TX

July 2022 to Present

• Provided education and discharge instructions

• Monitored and documented patient's vitals

Staff Nurse, PACU

Windhaven Surgical, Llc - Plano, TX

February 2022 to August 2022

• Continuously monitored patients' conditions

• Performed direct clinic nursing administrative duties

• Provided discharge planning

• Performed nursing care for surgery unit patients Vaccination Nurse

contract Tarrant County Public Health Dpt. - Fort Worth, TX March 2020 to November 2020

Disaster response to COVID-19 pandemic. Including contact tracing of Tarrant County cases. Vaccine management and administration in roll out at mass vaccination sites throughout Tarrant County. Re-establishment of local vaccination clinics with incorporation of COVID 19 vaccines including all age ranges from 5 y/o to adult .

Additionally participated in community outreach back to school public health vaccination programs times two . (Back to school shot rush ) .

RN Staff Nurse

DESOTO NURSING & REHABILITATION - DeSoto, TX

November 2019 to March 2020

• Treatment nurse providing wound care and ordered treatments . Developing care plan for optimum care/recovery/rehabilitation in collaboration with healthcare team including MD, floor/ancillary, social svcs and nursing staff. Including training and supervision and team building.

• Observing and recording all pertinent information and reporting to the appropriate supervisor and physician.

• Teaching patients, family members, and auxiliary nursing personnel proper health maintenance care. Treatment Nurse

Ridgmar Medical Lodge - Fort Worth, TX

March 2019 to November 2019

• Assuring that the safety and physical comfort of the patient are meet as well as the patient’s emotional and spiritual needs.

• Performing nursing procedures for which his or her training has provided the necessary skills and judgment.

• Assisting with the rehabilitation of patients according to the care plan directed by the physician.

• Observing and recording all pertinent information and reporting to the appropriate supervisor and physician.

• Teaching patients, family members, and auxiliary nursing personnel proper health maintenance care. Primary Treatments

• Wound care

• Cardiac and post-op care

• IV insertion, maintenance, TPN, and antibiotic therapy.

• Indwelling catheter care

• Medication management

• Patient teaching

LVN OB/GYN Family and Internal Medicine

JPS Community Health Center - Bedford, TX

November 2008 to September 2017

• Provide daily quality Pt care. Assist Physicians and RN'S in scheduling and clinic flow

• Perform vital signs, staple removal, wound care, specimen collection

• Medication administration, injections, nebulizer treatment, blood glucose checks and Pt teaching

• Phone triage under supervision of Provider and RN Medical Assistant, Service Associate II

JPS Health Network - Ft.WorthTX

November 2008 to September 2015

Front/back office administrative and clinical duties in varied areas including Vitals, WWE, routine and specialty women's services encompassing OB, perinatal, antepartum testing uro gyn, colposcopy and oncology clinics

• Health information management/medical records dept.

• Maintenance, customer service and processing of paper and electronic medical records

• Orientation and tracking new medical assistants training, working closely with clinical leaders to accomplish set goals and meet quality standards

• Processing surgical instruments

• Maintenance of quality control logs and disinfection equipment Clinic Service Associate III

University of North Texas Health Science Center - Fort Worth, TX September 2003 to November 2008

• Medical assistant responsibilities (assisting with exams, vitals, patient education, injections, assistance with various physical therapeutic equipment)

• Insurance verification, precertification, patient registration and discharge, accepting Co-payments scheduling and revisions of daily patient appointments. Phone triage and training new employees in the same clinical functions

Education

Associate of Applied Science in Registered Nurse/ Nursing Concorde Career College - Dallas, TX

November 2017 to January 2019

Diploma in Vocational Nursing

Concorde Career College - Grand Prairie, TX

May 2013 to July 2015

Diploma in Medical in Medical

Immaculate Grace Healthcare Institute - Fort Worth, TX April 2013 to April 2013

ATI Career Center - Hurst, TX

June 2004 to June 2004

Skills

• Communication skills-patient education

• BCLS, PEARS first aid

• Phlebotomy

• CPR certified

• Medical records processes/HIPPA compliance

• Medical Terminology

• Anatomy/physiology

• Patient Care

• EMR

• Injections

• Medical Records

• EKG

• Epic

• Scheduling

• LPN

• Staff Nurse

• RN

• LVN

• Nursing

• Communication skills

• Hospice care

Certifications and Licenses

RN License

First Aid Certification

LVN

LPN

CPR Certification

AED Certification

Certified Medical Assistant

BLS Certification



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