Customer Service and Data Entry skills

KS

KATHY STOTTS

*********@*****.***

Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring experience to dynamic new position. Effective at choosing items to fulfill customers orders.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing individual pursuing part time employment during week and weekend with shift options Very hardworking punctual and proactive with team-oriented mentality Planning and Organization

Documentation and Reporting

Upbeat and Outgoing Attitude

Verifying of order accuracy

Customer Service

Flexible Schedule

Online Order Processing

Decision-Making

Prioritizing Orders

Attention to Detail

Lift up to 20 Pounds

Delivery Procedures

Mobile Ordering Understanding

Merchandise Selection

Instacart Colorado Springs, CO

Personal Shopper

01/2024 - Current

Followed application instructions closely and reviewed deliveries to minimize errors.

Followed proper procedures when accepting returns or exchanging items for customers.

Asked store associates for help locating missing products. Responded promptly to customer inquiries via phone calls or emails. Completed pickup and shopping orders for customers within local area. Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.

Suggested comparable products to replace out-of-stock items. County of Orange Westminster Superior

Court Westminster, CA

Data Entry Clerk

09/1974 - 01/2010

Input data from a variety of source documents and verified accuracy of input. Used a data entry terminal or keyboard to enter alpha and numeric data, Reviewed documents for complete accuracy and consistency with procedures prior to entry; returned incomplete or inaccurate documents to originator or supervisor for correction.

3 Extracted data from documents and codes for entry. 4 Identifies, clears, matches and retrieves data.

5 Batched and routed documents; maintained workload statistics. 6 Generated reports.

7, Also acted as lead worker for employees in same or lower level classes; Summary

Skills

Experience

assisted in training new workers; also acted supervisor in his or her absence.

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