Tonya Campbell

Roseville, MI *****

ad3myc@r.postjobfree.com

+1-313-***-****

• To obtain a challenging career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company and the community. Authorized to work in the US for any employer

Work Experience

Public Health Director/ Medical office manager/billing specialist Natural Healing - Remote

April 2006 to Present

• Managed all sales leads and potential prospects.

• Organized all medical records and patient information

• Performed all health screenings and consultations

• Customer Service

• Cash Handling

• Created personalized health charts for all patients

• Cold calling for collections Representative

• Analyzed clients and recruited them to the job positions needed

• Data entry

• Managing and coordinating all projects on hand

• Medical office manager/ billing coordinator

• Dietary assistance

Cashier/Customer Service

Value Fresh Marketplace - Warren, MI

October 2021 to November 2022

• Waited on customers and cashed them out at register

• bagged customer groceries

• price checks, coupon applied

• Managing project at hand on all new hires

Call Center Representative

ABC Warehouse - Troy, MI

May 2020 to June 2021

• Follow up calls to existing customers to extend and renew their warranties

• offer specials to customers for their money's worth of products

• accept incoming calls from customers asking questions

• Make outbound calls to customers and potential customers

• Walk customers through their awards and advantages of their warranties Assistant Manager supervisor/Sales Associate

L.H. Financial Services - Detroit, MI

August 2014 to November 2020

• Customer Service

• Inside sales support

• Financial Services

• Managed payroll

• Managed inventory, invoicing, budgeting, and payment processing. (QuickBooks)

• Coordinated schedules

• Assisted with project management

• Filing

• Managed all new hires

• Dispute Escalations

• Collections specialist

• Assisting tax prepare

Work Study Receptionist

Wayne County Community College - Detroit, MI

September 1995 to May 2020

• Schedule students to tutors

• Assisted in tutoring & teaching students

• Assisted students preparing their research papers and art projects

• Advising students to curriculums that correlate program dynamics

• Extensive Customer service interaction

• Answered incoming calls mad made outbound calls

• Filed all student records

• Managed and restocked office of all supplies

Waitress/Cook/Cashier

Westside foods

April 1988 to November 1995

• Waited on customers,

• Cooked food orders for customers,

• Answered inbound calls for food orders, processed

• Worked as a cashier for food orders made,

• Processed credit card payments,

• Cleaned and sanitized the restaurant within health-code Retail Sales Associate

Smart family Levi - Detroit, MI

August 1986 to September 1989

• I waited on customers at the cash register with money purchases

• Assist customers in making purchases with their credit and debit cards

• Assisted customers with purchasing and finding products

• kept the racks and shelves restocked

• Arranged the clothing in store display to attract customers to buy

• Made sure all the stock of the store was ordered and refilled Education

Master of Science in Specialized in Public Health with turn of Complentary and Alternative Medicine,Biostatistics

Everglades University - Boca Raton, FL

May 2016 to March 2019

Bachelor's of Science in Speciallized in Alternative Medicine, Art 1 & 2 Everglades University - Boca Raton, FL

January 2010 to June 2013

Associate's degree

Skills

• Proficient in Microsoft office, Word, Power point (8 years)

• Tutoring (3 years)

• Research (10+ years)

• Data Analysis (10+ years)

• Program Management (9 years)

• Writing Skills (10+ years)

• Salesforce

• Presentation Skills (4 years)

• Team Work (10+ years)

• Reliability (8 years)

• Flexibility (10+ years)

• Problem-solving (10+ years)

• Driving (10+ years)

• Leadership (10+ years)

• Data collection (7 years)

• Public health (10+ years)

• Customer service (10+ years)

• Event Planning (8 years)

• Adobe After Effects (10+ years)

• Adobe Illustrator (10+ years)

• Documentation review (10+ years)

• Project coordination (10+ years)

• Medical terminology (10+ years)

• Filing (10+ years)

• Tutoring (6 years)

• Phone etiquette

• Inside sales

• Sales

• Cold calling

• English

• Academic Advising

• Sales Support

• Employee Orientation

• Customer service

• Upselling

• Inside sales

• Customer relationship management

• Hospitality

• Tutoring

• Windows

• Relationship management

• Human resources

Assessments

Administrative assistant/receptionist — Proficient May 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Protecting patient privacy — Proficient

March 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate