Customer Service
Resume:
Sheila Schnautz
Peoria, AZ *****
************@*****.***
To obtain a part time job or at home position in customer service or data entry . Enjoyable and where I can utilize my skills.
Work Experience
Kindergarten Aide
DEER VALLEY UNIFIED SCHOOL DISTRICT - Peoria, AZ
August 2014 to May 2015
Helped monitor kindergartners on and off the playground and to and from lunchtime.. Barista
Cabin Coffee - Glendale, AZ
August 2010 to September 2011
Cashier, make coffee and breakfast, serve
Assistant Processor
Nova Home Loans - Phoenix, AZ
July 2009 to October 2009
Customer service,
• Set up loan files, put in stacking order, order verifications and insurance
• Review all disclosures
• Process money, fees for appraisal
• Review file contacts, order flood cert, prelim, appraisal, taxes and credit report. Administrative Assistant
NIA Consulting - Scottsdale, AZ
October 2008 to July 2009
• Receive files and print out documents
• Stack and tab and set up files for audit review
• Data Entry
• Run Credit reports and upload
• Request taxes and work number for each file
Underwriting Assistant
Wachovia Mtg - Scottsdale, AZ
September 2007 to August 2008
Underwriting Coordinator
§ Maintain communication, contact liaison between, brokers, Account Executives, branch operations and underwriting, regarding loan status, and documentation or approval conditions
§ Runs and updates DU/LP/DO automated underwriting findings
§ Fax decision of approval or suspense conditions to broker and Account Executives,
§ Reviews and signs off on conditions on both conventional and FHA/VA loans, verbal verification of Employment, print flood cert, clear dissco audit report
§ Facilitates the trust and condo review process
§ Reviews title for acceptable title company, any vesting issues, liens, and tax information
§ Send and request appraisals to collateral review department., order social security verification or 4506T if required.
Establishes a closing date and reviews all lock information with client
• Strong multi-tasking and time management skills
Education
Community College in Associate degree
Green River Community College - Auburn, WA
August 1994 to December 1996
High school diploma
Tahoma Senior High School - Kent, WA
September 1990 to June 1994
Skills
• Banking
• Underwriting
• Microsoft Office
• Communication skills
• Goal oriented
• Loan processing
• Customer service
• Phone etiquette
• English
• Computer skills
• Cash handling
• Cash register
• Front desk
• Barista experience
Certifications and Licenses
Food Handler Certification
Additional Information
Time away from work October 2009 - present
SAHM
Contact this candidate