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Vice President Operations Manager

Location:
Boca Raton, FL
Posted:
February 14, 2024

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Resume:

GLENDA L. LOPEZ, CAPS

ad3mr7@r.postjobfree.com

561-***-****

SUMMARY

Focused and energetic Leader with 26 years of Property Management experience seeking new opportunity to work in a collaborative, fast paced and professional work environment. Excellent Leadership skills and proven ability to build, develop and motivate teams. Highly organized and result- driven with the ability to adapt to change. Active member of the NAA, Southeast Florida, and Bay Area Apartment Associations. Software/System Experience: RealPage- OneSite, Entrata & YARDI/OPS, Yield star, LRO, Concur, Billpay/DIVVY, Ulti Pro, Paylocity and ADP. EXPERIENCE

SEPTEMBER 2022 – JANUARY 2024

REGIONAL OPERATIONS MANAGER, SPARROW LIVING

Oversight of 3rd party/conventional rental apartment portfolio of Active 55+ Lease-ups in Florida and North Carolina. Review and approve monthly financial reports, lead JV partner meetings, research market studies and make pricing/special recommendations to Asset Management Team, collaborate with Talent Acquisition Department for all onsite hiring needs, update existing operating policies or create new policies working alongside various departments including Learning and Training to ensure successful implementation, review and approve all operating expenses including invoices, payroll, quarterly bonuses. Conduct weekly 1:1's with direct reports and upper management, meet with construction department to ensure delivery dates align with move in date for preleased apartments. Create annual budgets using underwriting/proforma targets.

FEBRUARY 2021 – JULY 2022

AREA VICE PRESIDENT, MORGAN PROPERTIES

Oversight of 9,200 conventional properties in Florida, Georgia, Louisiana, Texas, and South Carolina. Supported by Regional, Construction, HR, and Marketing/Sales Managers. Active interior and exterior improvements with capital/rehab budgets averaging between 1M-6M per asset.

JANUARY 2020 – FEBRUARY 2021

REGIONAL VICE PRESIDENT, ELEMENT NATIONAL MANAGEMENT Provided operations support eight Regional Managers for entire company totaling 14,000 conventional/bond communities. Involved in creating business strategies, nurture owner relations. Implemented various programs and software rollouts to grow net operating income including LRO. Created and implemented policies and procedures for various departments and audited all state leases and addendums for compliancy. Successful execution of due diligence resulting in sale of 48 property portfolio to Morgan Properties. 2

NOVEMBER 2015 – DECEMBER 2020

REGIONAL VICE PRESIDENT, ADVENIR LIVING

Portfolio of 21 assets totaling 7,000 units in Texas, Colorado and Louisiana. Direct reports totaling four Regional Managers. Collaborated with Investment partners monthly on property performance and capital needs to maximize the performance of the asset. Responsible for all financial aspects of the portfolio including daily pricing approvals in Yieldstar, final approval of all budgeted/unbudgeted capital improvements, monthly owners reports and annual budgets. OCTOBER 1996 – OCTOBER 2015

REGIONAL MANAGER, THE ALTMAN COS./ELEMENT NATIONAL MANAGEMENT Portfolio of 3,558 units/13 properties located in Florida, Georgia, and Texas. Mentor on site and corporate office associates, active in recruitment of new associates, completion of performance evaluations and corrective actions. Created sales and marketing plans to increase property traffic and maintain closing ratios. Complete monthly property visits to ensure property curb appeal meets company standards. Accountable for internal audits and computer system corrections in AMSI/e-Site. Quarterly interaction with Asset Managers from financial institutions. Review and approve weekly invoice submissions.

Review and approve monthly and quarterly leasing and management bonuses Responsible for the preparation of the yearly budgets along with budget assumptions for each expense and capital category.

Positions held during my tenure:

DISTRICT MANAGER

SR. PROPERTY MANAGER

PROPERTY MANAGER

ASSISTANT PROPERTY MANAGER

LEASING PROFESSIONAL

ADMIN/RESIDENT SERVICES

EDUCATION

BBA: BUSINESS ADMINISTRATION AND MANAGEMENT WRIGHT BUSINESS



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