Kristin Arszyla-Balazsi

*** ****** ******

Bridgeport, Connecticut 06605

Home 203-***-****

Cell 203-***-****

ad3mpg@r.postjobfree.com

PROFESSIONAL SUMMARY:

Trust worthy, dedicated Office Administrator with 20 plus years of experience in a delicate, confidential office settings. The ability to adapt to an ever changing, fasted paced environment and meet deadlines.

QUALIFICATIONS:

Proficient in Microsoft Word, Excel, Outlook, Works, HMIS Software (which included Cloud Base conversion), CRM Systems, bookkeeping and QuickBooks experience. Able to handle multiple tasks, detail oriented, excellent organizational and directive skills. The ability to work within a confidential structure. Has map/field reading skills.

EMPLOYMENT:

09/2022-01/2024 Office Administrator, Front office- Black Rock Galleries, Fairfield, CT.

Handled a multitude of calls from bidders/clients and potential consignors (Communication at times included the delivery of bad news and/or potentially diffusing of a difficult situation)

Respond to customer/client inquiries, questions, and /or concerns received via phone. E-mail, in-person in a timely, accurate and professional manner

Managed customer post-auction invoices

Manage location office Accounts receivables and

Accounts payables

Maintained and updated accurate records for an established customer base

Assembled and coordinated distribution of auction pick-up books for auction operation team

Worked with the Estates, Logistics/Warehouse and Operations team to coordinate schedules for pre and present auctions

Coordinated with Logistics Manager for all company home deliveries

Managed schedules, invoices and payment in relation to home deliveries

Data entry in the CRM system (HubSpot- Mac use)

Liaison between clients and other internal departments

Assist in payroll and reporting of accurate work time to Accounting department

Ordering and invoicing of office supplies and crew materials

Maintenance and upkeep of crew equipment and supplies

All packaging/labeling aspects of USPS and FedEx shipments/mailings

02/2022 – 06/2022 Assistant Office Coordinator, Lakeview Cemetery, Bridgeport, CT

Handled a multitude of incoming funeral orders from funeral homes and families.

Assisted grieving families with burial options.

Assisted families in the purchasing/contracting of plots, graves, and niches, at time of need and pre need

Assisted families with necessary affidavits for rights of interment and or inurnment.

Liaison between the crematory and the Funeral Homes for cremation services

Handled office bookkeeping, weekly deposits, weekly account receivable and payables.

Assisted Funeral Directors, office administrators and families with filing veteran applications regarding foot stones. Filed for payment with the State of Connecticut regarding veteran reimbursements.

Liaison between Funeral Directors, Office Manager and Field Manager

Aided Genealogists with research and handled all incoming research requests.

Compiled and verified monthly reports, including balance sheets.

Filed Sexton report with the City of Bridgeport for all interments, inurnment, and disinterment’s monthly.

Complied and filed required monthly reports (State, Town and/or City) regarding the cremations within the onsite crematory.

03/2021- 12/2021 Administrative Assistant/Brown Monument Works, Monroe, CT.

Handled and routed incoming calls for appointments and sales

Compiled and data entered client information, including marker/memorial sales contracts and payment (QuickBooks)

Compiled and entered daily payments, accounts payables and deposits using QuickBooks

Located family lots in various cemeteries for the purpose of memorialization

Handled all aspects of the inventory niche plaques through Matthews International for Nichols United Methodist Church; including accounts payable and receivable.

Handled the ordering and tracking of memorials/plaques/adornments using the CPM for Matthews International and Coldspring.

12/1992- 2/2021 Office Manager/Administrator, Diocese of Bridgeport

St. Michael’s and Gate of Heaven Cemeteries, Stratford/Trumbull, CT

Handled a multitude of incoming funeral orders from funeral homes and families.

Assisted grieving families with burial options.

Assisted families in the purchasing of plots, graves, crypts, niches, and memorials, at need and pre need

Assisted families with necessary affidavits for lineage to original owners for rights of interment/inurnment or entombment.

Sold flush memorials, upright headstones, mausoleum lettering, and other Cemetery ornaments using CRM for Matthews International and Cold Spring

Handles office bookkeeping, weekly deposits, weekly account receivable and accounts payable.

Assisted Funeral Directors, office administrators and families in filing veteran applications regarding foot stones. Filed for payment with the State of Connecticut regarding veteran reimbursements.

Liaison between Funeral Directors, Field Managers and Executive Director of Cemeteries.

Aided Genealogists with research and handled all incoming research requests.

Verified field workers and Family adviser’s time sheets and submit them to payroll.

Filed gas consumption report on a weekly basis.

Compiled and verified monthly reports, including balance sheets.

Filed Sexton report with the Towns of Stratford, Trumbull and Newtown for all interments, inurnment, and disinterment’s on a monthly basis.

01/1989-12/1992 Customer Service Representative, Comp U Card, Trumbull, CT

Handled incoming customer calls, 15-20 per hour.

Located status of orders and related such status to customers.

Periodically handled night callbacks of status for items lost or backordered.

Assisted the Traffic Department with overflow of tracking shipments.

Aided Customer Relations Department in researching old orders and the outcome.

06/1987-01/1989 Deli Manager, Mom’s Deli, Bridgeport, CT

Made daily specials’ menu.

Opened/closed store and register.

Took all account of monies in register and back department for opening the store and preparing nightly consolidation to close store

Took inventory and ordered manifest of supplies.

Prepared handmade soups & salads.

Made sandwiches as ordered.

EDUCATION

1998-2001 Classes towards a degree in Business Management, Housatonic Community College.

1986-1990 Diploma with classes specialized toward business, Notre Dame High School

Interests

Volunteered with Black Rock School

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