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Jacob P. Malikkal, CSR, LEED AP, MCR, PMP

ad3mp8@r.postjobfree.com • 215-***-**** • linkedin.com/in/JacobMalikkal

SKILLS & ACTIVITIES

Core Competencies: Workplace Employee Experience, Workplace Strategy, Corporate Sustainability, Change Management, Occupancy Planning, Design, Construction Program & Project Management (ground up and interior fit-out), Workplace Transformation, Hybrid work experiences, Real Estate Financial Analysis, Scenario Planning, Capital Budgets & Financial Administration, Project Scheduling, Procurement Strategies, Collaboration with Technology and HR, post-COVID Return to Office strategies, Transactions, Facilities Management, Sustainability, Risk Management, Business Case Development, Portfolio Optimization, Change Management, Sourcing Strategy, Mergers & Acquisitions, LEED and WELL implementation, Scaled Agile Framework.

EXPERIENCE

Chubb Insurance Philadelphia, PA

Head of Global Workplace Design, Construction, Sustainability & Employee Experience 2022 - present

Managed Workplace projects from initial programming and design through construction, that support both local business and enterprise-wide needs.

Collaborated with local business leaders for long-term space planning and location strategies.

Managed change management road maps to support renovations, moves and other large scale HQ projects.

Managed programs and projects as an individual contributor and management of direct reports through Initiation, Planning, Monitoring and Controlling, Execution and Closure phases of complex programs and projects.

Launched scalable programs, systems, program structure and processes for Real Estate & Facilities to manage project financials and mitigate risks.

Developed the Real Estate & Facilities team across multiple sites globally to achieve their deliverables and provide experiences that allow employees to do their best work.

Delivered best-in-class workplace experiences balancing costs and needs and expectations from business stakeholders to create a dynamic and flexible workplace.

Managed real estate and facilities team members globally, coaching, mentoring and developing direct reports and ensured that the department delivers as one integrated Workplace team.

Deloitte Philadelphia, PA

Senior Manager Real Estate Services & Sustainability 2021 – 2022

●Manage all facets of the employee experience within a program management framework (budget, schedule, procurement, quality & risk) for real estate projects including planning, design, construction, occupancy, and closeout.

●Create, maintain, and manage project plans, project information to deliver on Net-Zero strategy for 2030.

Jones Lang LaSalle (CBRE in 2020 & JLL 2021) - JP Morgan Chase Account Philadelphia, PA Real Estate Operations 2020 – 2021

●Managed employee and customer experience in operations and maintenance activities including financial controls and vendor management at over 100 JP Morgan Chase retail and commercial properties in PA, MD, DE, and NJ.

●Provided management oversight for retail market expansion (new build) projects including post-COVID Return to Office planning, preparation, and execution.

Guardian Life Insurance Company New York, NY/Bethlehem, PA

Assistant Vice President, Real Estate Programs & Projects 2015 – 2020

●Led teams to design Employee Experience to improve Workplace Culture and drive performance, managed global and local program management and project management professionals (both inhouse direct report PMs and outsourced) for the global and US delivery of flexible and hybrid workplace projects at over 50 offices in the domestic US, large complex HQ workplace transformation projects (including ground up construction) worth $120M+ and totaling 750KSF in Hudson Yards, NY, Bethlehem, PA, Holmdel, NJ, and India locations in Gurgaon, Chennai, and Mumbai.

●Directed workplace experience projects related to hybrid workplace strategies, capital planning projects, real estate programs, global construction management, portfolio optimization and sustainability reporting; managed global workforce and coordinated communication of risks to stimulate collaboration and performance; oversee scheduling, budget adherence, vendor performance and customer satisfaction.

●Developed and managed the capital project delivery processes and workplace technology to continuously improve delivery efficiency and transparency, anticipate complex project issues and manage and communicate risks, delivered projects ahead of schedule and consistently delivered approved budget savings of 10-20%.

●Performed due diligence and negotiation by managing procurement and sourcing strategy based on market conditions, develop playbook to support M&A programs, projects, and integration post acquisitions.

●Reduced company’s GHG emissions by designing and executing comprehensive, organization-wide strategic sustainability/ESG initiatives; integrated Scopes 1, 2 and 3 data collection, reporting, and creating emission baseline.

Accenture King of Prussia, PA

Service Delivery Operations Manager, Property and Facilities Management 2014 – 2015

●Partnered with Zurich Insurance, Energizer, Blackberry and Whirlpool and advised executives on significant procurement activities across multiple geographic regions and consulted on optimizing operations.

●Educated stakeholders on best practices, industry benchmarking and market trends; achieved cost reduction goals on construction, facilities management, food service, physical security, sustainability, transportation, and utilities.

●Implemented outsourcing of end-to-end real estate services for several Fortune 500 companies with national providers like JLL, CBRE and Colliers, improving efficiency and reducing internal operating expenses by 20%+.

TD Bank NA Mount Laurel, NJ

Corporate Real Estate & M&A Program Director, Enterprise Real Estate 2010 – 2014

●Managed corporate real estate end-to-end process including design, development, construction for retail branches, corporate interiors office fit-outs, complex 500-person call center buildout team, oversaw budgets and scheduling.

●Reduced 323K square feet in 26 corporate facilities through oversight of $66M portfolio optimization program and reduced occupancy costs by $18M and achieved 16% IRR by strategically optimizing real estate space.

●Supported growth in Southern region by managing the construction of 500-person LEED Gold Call Center with a $20M value in Greenville, SC.

●Managed projects with $40M in direct spend pertaining to acquisition targets by performing due diligence during mergers and acquisitions.

●Managed team of consultants and PM’s for conversion of 300+ bank branches and led integration and rebranding efforts on high-profile conversions and integration of American Bank, Carolina First, and Mercantile Banks.

APP Corporation Philadelphia, PA

Senior Vice President, Programs and Projects 2009 – 2010

APP is a leading provider of Project and Construction Management services to property and infrastructure industries.

●Oversaw business development, cost and project controls, energy management, LEED consulting, and project management for Rite-Aid, Bank of America, and other clients.

PMA Consultants King of Prussia, PA

Senior Consultant, Project and Construction Management 2005 – 2009

PMA Consultants provides program, project and construction management and owners’ representation.

●Managed projects for Johnson & Johnson’s Global Biologics Supply Chain and oversaw medical device production in Schaffhausen, Switzerland and $38M, 382-room Hyatt Regency Hotel in New Brunswick, NJ

EDUCATION

Harvard University Boston, MA

Master Certificate in Corporate Sustainability and Innovation

Eastern University Radnor, PA

Master of Business Administration

Bucknell University Lewisburg, PA

Bachelor of Science in Civil Engineering

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Center for Sustainability and Excellence (CSE)

Certified Sustainability Practitioner (CSR)

CoreNet Global

Masters in Corporate Real Estate (MCR)

International Facility Management Association

Facility Management Professional (FMP)

Project Management Institute

Project Management Professional (PMP)

United States Green Building Council

LEED AP BD+C

Courses

Agile Certified Practitioner Training

AFFILIATITIONS

CoreNet Global United States Green Building Council (USGBC)

Association of Energy Engineers (AEE) Project Management Institute (PMI)

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