René Oscar Silfa Aybar

***** ** ** **.

Miami, Fl. 33175

561-***-****

ad3moq@r.postjobfree.com

Professional Overview

Dynamic and results-oriented Sales Professional and “Top Producer” with a proven track record of exceeding sales and profit goals in a variety of challenging, competitive and fast-paced business environments. Career-long commitment to providing highest standards of service and establishing long-term and mutually beneficial relationships with customers. Oral and written fluency in English and Spanish. Responsible and highly motivated self-starter with excellent communication and organizational skills. Relate well to people at all levels and from diverse backgrounds. Able to manage and complete multiple simultaneous projects and tasks within time and budgetary constraints. Proficient in Microsoft Word, Excel, PowerPoint, Salesforce and Outlook.

Professional Experience

•Sky Cana LLC

Cargo Station Manager January, 2023 – August, 2023

Coordinate itineraries and booking with the commercial office.

Coordinate with OCC the itineraries and flight routes.

Purchase and supply of ULD equipment for all stations.

•Warehouse supervise:

- Receipt and delivery cargo.

- Check cargo documentation.

- Check weight and dimensions of the load.

- Supervise load palletizing.

- Verify the LIR before ramp operation.

•Supervision aircraft departure and arrival.

•Ramp supervision (cargo loading and unloading).

•The Home Depot, Store 3117

Sales Associate October, 2021 – Dec., 2022

Directing customers to store departments or merchandise.

•Answering customer questions on products.

•Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.

•Greet, recommend and close every customer in their department and basics in adjacent departments.

•Maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.

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•FedEx Ground

Operation Manager April, 2017 – May, 2021

•Management experience on both Inbound and Outbound.

•Currently in a Manual Co-location.

•Process an average of 35,000 on the Inbound and 15,000 on the Outbound.

•Assign/End/Reconcile Trailers on TMS.

•Management experience running unload for the preload and outbound.

•Print Equipment Inquiry and perform yard checks.

•Complete Automated inventory Process.

•Safety Structured Meeting on a monthly basis.

•Manage multiple van lines.

•Perform Work Rights on package handlers using a MC-55.

•Submit first aid reports if needed.

•Perform OP-310 Load Quality Audits (MC-55)

•Perform Daily Dock Walks.

•Run Preload operations reports per hour during the sort: IB Scan Compliance, IB Scan with no Van scans, Van Load Scan Misloads and PXP.

•Switcher certified.

•Presort meetings with package handlers daily.

•Work with P&D and coordinators to address any issues with contractors.

•Train and follow up with all new hires.

•Follow all safety guidelines.

•Assignment and supervised package handler to the doors.

•Station 338 was ranked # 1 in the Florida district in several occasions.

•Inbound certified during the month of peak 2017.

Trainer and Switcher June, 2016 – April, 2017

•Package handler trainer for the Unload on the preload.

•Trained all new hires that came to unload.

•In charge of all the ICS (Incompatibles).

•Set up the dock and make sure all trailers were put up for prime.

•Assigned trailers using TMS.

•Made switches during the sort.

•Parked all straight trucks for the prime.

Club Melia by Melia Hotel International

Senior Marketing Manager for CLGP and Airport November, 2007 – October, 2015

Punta Cana, Dominican Republic

•Develop sales strategies to maximize revenue growth and achieve objectives.

•Research and analyze quarterly reports on budget, market conditions, profitability and competitive trends.

•Generate new business through cold-calling, diligent pursuit of leads and effective networking.

•Identify and analyze client business needs and provide unique business solutions.

•Plan and implement sales promotions, merchandising concepts and distribution programs.

•Prepare sales proposals and deliver informative, persuasive and effective sales presentations.

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•Use creative cold-calling and prospecting skills to schedule appointments with company owners or key decision-makers.

•Take all appropriate measures to avoid customer complaints and ensure that customers receive full benefit of the products and services they purchased.

•Develop and cultivate effective customer relationships at all levels, resulting in high customer retention.

•CODICOM

Commercial and Operation Manager January 2004 – September 2007

Santo Domingo, Dominican Republic

•Assisted direct supervisor in preparing sales and canvass tracking reports for upper management.

•Utilized exceptional ability to grasp new concepts and learn features and benefits of company products.

•Earned Sales Achievement Awards every year for sales production, customer retention 90%, leadership and customer service.

•Developed custom advertising programs in accordance with customers’ unique business needs and work closely with IT department to ensure execution of programs.

•Consistently up-sold and cross-sold small and mid-sized business clients on multiple products.

Professional Skills

•P & L management.

•Proposal development.

•Sales & Marketing strategy.

•Costumer facing experience

•Computer: Windows, Microsoft Word, Microsoft Power Point, Microsoft Excel.

•Transportation logistics.

•Cargo logistics for import and export.

•Fluid English & Spanish

•Switcher certification.

Education and Training

•1995 – Universidad Catolica de Santo Domingo, Dominican Republic.

•Bachelor of Business Administration and Marketing

•Public Speaking and Negotiating Skills training.

•Accent Reduction and Presentation Skills.

•Management and Sales Training Programs.

•The Art of Coaching.

References available upon request

Contact this candidate